AsurionReviews 12,825

Can't think of anything negative about this experience. Keep up the great work and keep your customers happy.

Great interaction with the help i needed, very kind and reassuring that I could get the service i needed!

Excellent service, fast, knowledgeable staff that fixed issue fast and efficiently. Also suggested screen protector that is fingerprint proof and removes glare on screen that works perfectly.

Asked for help, got what i asked for and was lead down an even better path than i thought i was going to have to take!
Super easy, thank you Johan John tech dude!

The entire process was very fast and very easy. Thanks! I'm a very happy customer. It was my 1st time using Asurion, they're all professional and friendly.

I received great customer service from Ryan and my phone issue was resolved in an hour. I have insurance through my phone carrier, so the cost was covered. Great company.

Everytime that I have called Asurion about my phone being cracked, which normally never drop my phone, but i did. And they have been there to fix it with NO problem everytime. They are the "BEST" To me, they are #1, Thank you Asurion, Thank you!

Amabilidad para respuestas de mensajes, cuando quieras hablar en español dicen que no tienen personal. La URL no carga cuando quieres registrarte o entrar desde la cuenta en amazon, como también para cargar las fotos cuando te redirigen en el email. Pero muy satisfecho, se pudo solucionar enviando a otro email.

It is so easy to do a full claim online and if you feel you would rather call then call to do your claim. All customer reps are friendly, professional and if they need to search for an answer they will get you the right answer. If you need your devices protected call Asurion.

My technician was very kind, helpful, and thoughtful! He replaced/fixed the back of my phone within the time frame he told me (15 minutes).

Anderson Nicolas walked me through step by step on what to do and where I could find it. They were patient with understanding. Best customer service I have received in years!

My wife's phone started flickering and got a line across the scene. I went on line to file a claim and I was approved immediately and the new phone was here the next day. With the help from your tec my wife's phone is up and running great. Happy wife happy life!
Thank you

My tech was terrific. I didn't have the paperwork anymore and was worried about the numbers, but my tech helped me get them from my phone. Once that was done, it was smooth sailing.

This is the 1st time using this option, & it was perfect! The back & front were both cracked on my phone!( my fault)
The repair guy fixed it in his van in about 1/2 an hour! So grateful & so efficient! 🤩

Made everything a walk in the park. He was very helpful and informative. All I had to do was sit there and let him work his magic.Had my phone ready to use while I was tending to my home

The tech was amazing. He was extremely polite. It took about 20 minutes to complete. My repair for the front and back screen replacements.

Well organized from start to finish. Work done right in my driveway. Driver was professional and polite. Great job.

Helped me get everything I need together and solved all my issues definitely recommend to everyone I know