AsurionReviews 12,825

I did something super dumb and was unable to use my phone the Asurion tech was amazing and got everything working in minutes

My device stopped functioning for a day and I placed a claim that was handled right away. Then the following day my device suddenly started working again so I cancelled the claim, which was handled quickly also. The process is handled quickly and professionally> I would recommend Asurion protection for all purchases that warrant protection especially electronic devices

Norman was the tech who helped me and what an amazing 5 job he did. I don't change phones often so it had been awhile since my last phone. Norman walked me through everything step by step simple and easy. No hassles and anything that didn't match with what he said "I should see" was easily handled. Customer service needs more Normans he was Great.

Great service, and experience. The turnaround time was very quick, and I got the new phone before I went on my vacation.

I have dealt with asurion once or twice in the past but a little bit more but now that I purchased a lot more items on Amazon and having that a protection makes a big difference on what I buy. They definitely stand behind their insurance policy and they do pay out their claims. Thank you for being an upstanding company I highly anybody to get the monthly protection if you buy a lot of items off Amazon.

Evelyn was able to get the issue corrected and is sending and email with the shipping details for return. I appreciate her assistance.

As an owner of a painting and pressure washing business. Purchasing equipment gets extremely expensive and things break down constantly. Ever since purchasing Asurion 2-year past and present protection plan it has basically solved this problem with equipment breaking down constantly. One of the best moves I ever made. Thank you Asurion!

Sarah was super helpful and sweet, got right to the point and was efficient at resolving the issue of my camera lens.

I am so happy that I got this service. It is an absolute life saver. Today I spoke with Jailyn. They went out of their way to make sure I had all of the information I needed. If I could give 100 stars I would!

My vacuum broke the other day, and today I signed in for a live chat with asurion. They processed my claim very quickly, and got full reimbursement. Asurion Protection is awesome every time that I've had to use the service, it's been excellent.

My service was fast and friendly, the quality of the service, and the service that you provide was top-notch experience.

Whole process amazingly easy... new phone was here next day and technician was great helping with setting up!

I was helped by Rachel, she took care of my claim and had it processed within 15 mins. She asked me a few questions and found my product I was having issues with and informed me it was covered. From there it was quick and easy! Great experience... 10! Stars across the board!

Janelle was fast and thorough. She had instructions that were easy to read with clear steps. She was also patient and pleasant to work with.

Fast and easy. Easy instructions and fast shipping to get a replacement. I have used them for many years and will continue to do so.

I recently had a malfunction with my iPhone and I live in my van full time. I depend on my phone for everything! Gary took care of my needs immediately and I was back on the road in no time!

I was greeted very promptly and professionally. They did an outstanding job with my device and returned my device in a timely manner. I am completely satisfied with the service.