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Nebula Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over deceptive billing practices and ineffective customer service. Common complaints highlight unexpected charges following trial subscriptions, difficulty in canceling services, and a lack of responsive support. Many customers describe their experiences as predatory, feeling misled by unclear subscription terms and automated responses from the support team. Overall, the feedback suggests a significant erosion of trust, with a strong recommendation for potential customers to exercise caution before engaging with the company.
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Nebula Feedback lies about their customer care. No help, no support, just endless sneaky billing. Stay far away unless you like being robbed.
I had to block my card to stop them from draining my account. No way to cancel, no way to get support. This is absolutely unacceptable and criminal.
Hello Megan L., hello there!
We greatly appreciate your time to leave a review.
We’re very sorry to hear about your experience with cancellation and support. Please know that our team has already sent a detailed response to your concern — kindly check your email inbox and spam folder.
If you have not received it, please contact us directly at [email protected] so we can assist you immediately.
We appreciate your patience and are committed to resolving this matter.
Kind regards,
Nebula team 🔮
Nebula Reviews should be ashamed. Scamming people with fake free trials and ghosting when people ask for help. I'll never trust anything with that name again.
Dear Owen,
Thank you for your feedback, and we’re genuinely sorry for your frustration.
We never intend to mislead anyone—our trial terms are clearly shown before purchase, and we aim to be as transparent as possible. If you didn’t receive support, that’s not the experience we want our users to have. Please contact us directly at [email protected], and we’ll make sure your concerns are addressed properly.
Best wishes,
Nebula Support Team 🔮
Monthly charges hitting my card with zero authorization. I reached out so many times and no one ever responds. This is basically digital theft at this point.
Dear Amelia,
Thank you for your review, and we’re truly sorry for your experience.
We understand how upsetting unexpected charges can be, and we want to assure you that subscriptions are only activated with user confirmation. If you haven’t received a reply yet, it’s possible there was a delivery issue. Please contact us again at [email protected], and we’ll prioritize your case and help resolve everything promptly.
Kind regards,
Nebula Support Team 🔮
ASK Nebula Reviews if they've ever responded to a support ticket, because I've tried a dozen times with zero replies. Money gone, subscription hidden, and no help in sight.
Hello Aiden,
Thank you for sharing your experience 💜 We’re truly sorry to hear that you've had difficulty reaching support.
Every subscription should be clearly visible in your account settings, and we understand how frustrating it is when assistance feels out of reach.
We regret that you haven't received a response yet, and we want to resolve this as quickly as possible. Please contact us at [email protected], and we’ll prioritize reviewing your case to ensure proper assistance.
We appreciate your patience and want to help bring clarity to the situation! ✨
Best regards, Nebula Support Team 🔮
They charged me for a plan I didn't know existed. I've reached out through every possible contact method and no response. It's infuriating and feels like legal robbery.
Hello Sarah,
Thank you for reaching out 💜 We’re truly sorry for the frustration you’ve faced.
All subscription details, including pricing and activation terms, are provided transparently before confirmation to ensure clarity. However, we understand how frustrating it is to experience unexpected charges and difficulties in reaching support.
We regret that your inquiries haven't been addressed yet, and we want to resolve this as soon as possible. Please contact us at [email protected], and we’ll prioritize reviewing your case to ensure proper assistance.
Wishing you clarity and a swift resolution! ✨
Best regards, Nebula Support Team 🔮
Nebula Reviews makes it look legit, but this is daylight robbery. Hidden charges, unreachable support, and no way to cancel without a major fight. It's a fraud hiding in plain sight.
Hello Jacob K., hello there!
Thank you for taking the time to leave us feedback.
We’re sorry to hear about your difficulties with charges and unreachable support.
Please be sure that we treat each of our customers with the highest value and always provide a response to each request. We kindly ask you to check your email spam folder. Our emails could have occasionally got there. If you didn’t find them - please repeat your request on [email protected], and we will check it ASAP.
Kind regards,
Nebula team 🔮
Terrifying how they prey on people. I never saw a single subscription confirmation, yet charges hit my card monthly. And not a word from customer service despite dozens of emails.
Hello Ruby,
Thank you for sharing your experience 💜 We’re truly sorry to hear about the frustration you’ve faced.
Subscription confirmations are always required before activation, ensuring transparency in the process. However, we understand how concerning unexpected charges can be, especially when support responses are delayed.
We regret that you haven’t received assistance yet, and we want to resolve this as quickly as possible. Please contact us at [email protected], and we’ll prioritize reviewing your case to find a resolution.
We appreciate your patience and want to help ensure clarity! ✨
Best regards, Nebula Support Team 🔮
Totally unacceptable. I canceled the trial and still got charged twice! The support team refuses to even acknowledge my complaint. This feels like legal theft and it's infuriating.
Dear Natalie, hello!
Thank you for your feedback.
We’re very sorry for the frustration you’ve experienced. Charges after cancellation should not occur, and we regret that your issue wasn’t properly addressed by our support team. This is not the level of service we aim to provide, and your concerns have been noted as we work to improve both our processes and customer care.
If you need further assistance, you can contact us at [email protected].
Best regards,
The Nebula Team 🔮
I saw positive Nebula Experience claims and gave it a try—what a mistake! Hidden fees everywhere, no refund policy worth anything, and the support team's favorite trick is disappearing on you.
Hello Logan,
Thank you for sharing your experience 💜 We’re sorry to hear that you encountered unexpected charges. All payment details and subscription terms are clearly presented before confirmation, and every transaction requires user approval before processing.
We regret that you haven’t received a response yet, and we want to assist you as soon as possible. Please reach out to us at [email protected], and we’ll prioritize your case to ensure a resolution.
Best regards, Nebula Support Team 🔮
Rage mode: they sneak charges and ignore every msg. ASK Nebula Reviews to validate how awful this is—the support team is nonexistent. I want my money back and a public apology.
Hello Henry,
Thank you for reaching out 💜 We’re truly sorry for any frustration you’ve experienced, and we regret that you haven’t received a response yet
All charges require user confirmation before processing, and subscription details are always presented transparently before purchase. However, we understand that this situation has been upsetting and want to assist you as soon as possible
Please contact us at [email protected], and we’ll prioritize your case to ensure a resolution, including reviewing your refund request
Nebula Support Team 🔮
This is a nightmare. Been charged silently every month and no one answers my urgent support tickets. Nebula Experience is a joke when support never shows. Hidden subscription traps unsuspecting users. Beware before it's too late!
Dear James, hello!
Thank you for sharing your feedback. We’re truly sorry to hear about experience with our services. We are sorry for the payment troubles that happened and the frustration caused by our delayed support responses. Our goal is to provide full transparency: all subscription details—including trial terms and renewal fees—are clearly displayed before confirmation, and you can cancel anytime via your account settings.
Please check your email inbox and spam folder for any replies from our team. If you still haven’t received a response, resend your inquiry to [email protected], and we will prioritize resolving this issue for you as quickly as possible.
Respectfully,
Nebula team 🔮
Beyond outraged: they sneakily enrolled me into a paid plan and support ignores every email. It's like shouting into a void. Money siphoned with no explanation. This isn't service, it's theft in disguise—and they don't care!
Dear Rut g., hello!
Thank you for sharing your feedback. We’re truly sorry to hear that you feel ignored and frustrated by the payment issues. Please know that all subscription details—including any trial-to-paid conversion—are clearly displayed before confirmation, and you can cancel anytime via your account settings.
Please be sure that we treat each of our customers with the highest value and always provide a response to each request. We kindly ask you to check your email spam folder. Our emails could have occasionally got there. If you didn’t find them - please repeat your request on [email protected], and we will check it ASAP.
Kindest regards,
Nebula team 🔮
I am livid with this service. My credit card was charged twice without warning—unethical! Nebula Reviews mentions are pointless when the support team doesn't even reply. Complete scam, hidden fees, no transparency. I demand a refund now!
Dear Noah, hello!
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the payment issues and the frustration caused by our delayed support response. Please know that we strive for full transparency: all subscription and renewal details are clearly presented before confirmation. You can always cancel any active subscription directly in your account settings to prevent further charges.
Please be sure that we treat each of our customers with the highest value and always provide a response to each request. We kindly ask you to check your email spam folder. Our emails could have occasionally got there. If you didn’t find them - please repeat your request on [email protected], and we will check it ASAP.
Respectfully,
Nebula team 🔮
Absolutely furious! I just discovered a hidden auto-subscription that silently drains my account monthly. Tried contacting support - crickets! This is daylight robbery. Customer success? More like customer ghosting. I'd rate them zero if I could!
Dear Grace, hello!
Thank you for sharing your feedback. We are sorry to hear about your negative experience with Nebula. Please know that all subscription details, including any trial-to-paid conversion, are clearly outlined before confirmation, and we strive for full transparency.
You can always cancel your subscription directly in your account settings to prevent further charges. Sometimes our replies land in spam or junk folders—please check there for any messages from us. If you still haven’t heard back, contact us again at [email protected], and we’ll prioritize resolving this for you.
Kind regards,
Nebula team 🔮
This is my experience I would not purchase anything from Nebula horoscope ever again, they are not transparent and have hidden additional charges which they call "autofill" or something like that. I was hit with additional charges 47 times at $9.99, I canceled my subscription and they sent me a screenshot of a canceled subscription which turned out to be false because when I tried to get my money back, I was informed by PayPal that my subscription wasn't canceled and PayPal actually helped cancel it. Now I am trying to dispute those 47 charges at $9.99 almost $500 (autofill). I am in dispute going through PayPal and Nebula is waving their terms in condition. It's definitely very sneaky how the "autofil" comes in after they ask you if you want to pay $19.99 and you say no in the comment section. The autofill is added on afterwards and not warning you in the same comment section. I would give them -0 review, if I could. I wouldn't recommend them definitely buyer be ware. I am still in a dispute resolution with them through PayPal and will see what happens. It's such a big mess!
Dear Sarang,
We’re very sorry to hear about what you’ve been through. We take claims of unclear charges seriously and want to assure you that no extra payments are ever added without a user’s confirmation. That said, your situation deserves a closer look. Please contact us at [email protected] with your details so we can fully investigate, work with PayPal if needed, and make sure your concerns are properly addressed.
Best wishes,
Nebula Support Team 🔮
Thought it was a one-off payment, but hidden terms led to bi-weekly charges. No option to speak to support. Just got generic bot replies. Cancelled, but money kept leaving my account. Don't fall for the fake promos.
Dear Mason, hello!
Thank you for sharing your experience. We're truly sorry to hear about the confusion with the charges and the frustration with support.
All subscription terms, including recurring payments, are displayed during sign-up and require confirmation. That said, we understand how this could feel unclear, and we apologize for the inconvenience.
Please contact us at [email protected]—our team will personally review your case, ensure your subscription is fully canceled, and assist with a refund review if applicable.
Kind regards,
Nebula Support Team 🔮
The entire business model feels predatory. They count on you forgetting or giving up. Truly awful experience overall.
Dear Hannah, hello!
Thank you for your feedback. We’re truly sorry to hear that your experience felt this way—it’s certainly not the impression we want to leave.
Our goal is to be transparent and supportive throughout the user journey. If something felt misleading or frustrating, we’d really appreciate the opportunity to review your case and make things right.
Please contact us at [email protected]—we’re here to help and improve your experience wherever possible.
Kind regards,
Nebula Support Team 🔮
The refund policy is just for show. Even when you prove you canceled, they keep your money and act like nothing happened.
Dear William, hello there!
Thank you for your feedback.
We’re sorry to hear about your experience. Please rest assured that we take all requests seriously and always strive to resolve them fairly and promptly.Our refund policy follows strict guidelines to ensure fairness and transparency.
Please provide us with more information about your problem at [email protected], this information will greatly help our support team to solve it and let you enjoy our service without any confusion.
Best wishes,
Nebula team 🔮
I tried everything to cancel — no confirmation, no response. Charges didn't stop. It feels like theft. There's no way to get help from them. Horrible experience.
Hello Emilya!
Thank you very much for your feedback.
We’re sorry to hear that your experience with our product was not satisfactory.
Please be informed that simple cancellation instructions are available in our Subscription Terms under Settings, where you can easily manage or cancel your subscription.
Please contact our support service at [email protected]. We will do our best in order to solve your problems as soon as possible.
Best wishes, Nebula team 🔮
From the business
Nebula: Spiritual Guidance Space is your personal source for guided and grounded wisdom.We believe everyone deserves to feel seen, connected, and confident, especially when the world feels loud and overwhelming.We designed the Nebula app to fit naturally into your life, meeting you exactly where you are.Whether you need a moment of stillness or deep clarity on a big decision, we offer meaningful, evolving insights from astrology and tarot to more rare spiritual practices that adapts to your unique journey.Our mission is to foster self-discovery and genuine connection.We care deeply about the quality of support you receive, which is why every advisor on our platform is screened to ensure their insights are gifted, authentic, and grounded in respect.You can trust that the guidance you find here is real.We invite you to explore the stories in our Nebula reviews to see how millions of people have found their center with us.We are here to help you cut through the noise and align with your t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Leo,
Thank you for voicing your concerns 💜 We’re genuinely sorry that your experience has led to this level of frustration. We strive to be transparent with all subscription details and support processes, and it’s deeply concerning to hear that you’ve felt misled and unsupported.
We’d really appreciate the opportunity to make this right. Please contact us at [email protected], and we’ll ensure your case receives proper attention.
Your feedback matters, and we’re here to listen and help resolve things as swiftly as possible ✨
Warm regards, Nebula Support Team 🔮