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Nebula Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over deceptive billing practices and ineffective customer service. Common complaints highlight unexpected charges following trial subscriptions, difficulty in canceling services, and a lack of responsive support. Many customers describe their experiences as predatory, feeling misled by unclear subscription terms and automated responses from the support team. Overall, the feedback suggests a significant erosion of trust, with a strong recommendation for potential customers to exercise caution before engaging with the company.
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Even after canceling, they keep charging you. Support takes weeks to respond and then disappears. Had to call my bank to stop them.
Every bad review about this being a scam is true. They charge you monthly without notice, and canceling is a struggle. No emails, no reminders, just charges.
Dear Eleanor,
Thank you for feedback. We apologize for any misunderstanding. Please note that all payments on our platform are initiated by users with their approval, and if any payments are initiated, you always warn about it. Also cancellation is available to users at any time
If you need assistance with cancellation or have concerns about charges, please reach out to [email protected], and we’ll be happy to help.
Best, Nebula Team 🔮
No warnings, no emails, just unexpected charges! I canceled, yet they still charged me. Customer service is nonexistent. I feel robbed.
Dear Sophia,
Thank you for feedback. We’re sorry for any frustration. Please note that all payments on our platform are initiated by users and user consent. Also our support service is available 24/7 for our users and is always on their side.
If you were charged after cancellation, please contact [email protected], and our team will assist you in resolving the issue.
Best, Nebula Team 🔮
I paid one euro for a trial go to see what my spirit animal was. What I got was a 39euro subscription scamners. AVOID AVOID!
Dear Diane,
Thank you for feedback. We’re sorry for any misunderstanding. Please note, all payments are processed with user consent. All subscription details, including pricing and renewal terms, are clearly presented during subscription sign-up process.
If you believe you were charged incorrectly, please reach out to [email protected], and we’ll be happy to assist you.
Best, Nebula Team 🔮
They offer a fake $1 trial just to trap you in a hidden subscription. A week later, they charged me $39 without mt consent. They should be reported!
Dear David,
Thank you for feedback. We’re sorry for any misunderstanding. All payments are processed with user consent, and the terms of our subscription are clearly presented during the purchase process.
If you believe you were charged incorrectly, please contact us at [email protected], and we’ll be happy to assist you.
Best, Nebula Team 🔮
Thought I was paying $1, then they charged $40. Tried to cancel, but the site keeps giving errors. No refunds, no help from support.
Dear Jack,
Thank you for feedback. We apologize for any frustration you’ve experienced. Please note that all charges are made with user consent, and full details are provided during purchase. And also, please note that we are always on the side of our users.
If you're facing any issues with cancellation, please reach out to us at [email protected], and we’ll be happy to assist you.
Best, Nebula Team 🔮
I checked my bank account and found unauthorized charges from this company! I never subscribed, and now they refuse to refund me. This is a financial scam!
Dear Olivia,
Thank you for feedback. We’re sorry for any confusion regarding your charges. Please note that all payments are authorized by users at the time of purchase. And also please note that we are always on the side of our users.
If you believe there has been an issue, please contact us at [email protected], and we’ll gladly investigate and assist you.
Best, Nebula Team 🔮
The psychic chat was a joke, and the hidden charges were worse. $1 upfront, but they sneak in $39 fees. They don't deserve your trust.
Dear Olivia,
Thank you for feedback. We’re sorry to hear about your experience. Please note that all payments are authorized by users, and subscription details are clearly outlined at the time of purchase.
If you have any concerns regarding charges, feel free to reach out to us at [email protected]—we’re happy to assist.
Best, Nebula Team 🔮
This company should be banned. They lure you in with a fke $1 trial, then secretly enroll you in a $39/month plan. Had to cancel my card to stop them.
Dear James,
Thank you for feedback. We’re sorry for any frustration you’ve experienced. Please note that all payments are processed with user consent, and subscription details are provided at the time of purchase. Also, if you have a subscription you can freely cancel it at any time.
If you need assistance with your account, please contact us at [email protected], and we’ll be happy to help.
Best, Nebula Team 🔮
Fell for their 1$ tarot reading deal, but ist`s a scam. They charged me $45 without any explanation. Horrible experience!
Dear Mason, hello!
Thank you for feedback. We are sorry for the confusion. All charges are based on user consent and clearly outlined during the purchase process.
We understand this can be frustrating and would love to assist you. Please contact us at [email protected], and we’ll work with you to resolve this💜
Best regards, Nebula Team🔮
Signed up for a trial, canceled immediately, but they still charged me! Their website makes canceling impossible, and support refuses to help. This is fraud!
Dear Sarah,
Thank you for feedback. We're truly sorry to hear about your experience. We strive to make our billing process as clear as possible, and all charges are made with user consent. Also note that you can cancel your subscription 24/7 in your settings.
We encourage you to reach out to us directly at [email protected] so we can assist with your cancellation and resolve the issue. We are here to help!
Best regards, Nebula Team🔮
Don`t trust their psychics or their billing practices. The 1$ reading turned into $39, and customer support doesn`t care.
Dear Abigail,
Thank you for feedback. We’re sorry to hear about your experience. All charges are processed with user consent, and subscription details are provided before purchase. Alsoб our support service is available 24/7 and helps as much as it can.
If you need assistance with billing or cancellation, please contact us at [email protected] — our support team is here to help!
Best regards, Nebula Team🔮
They exploit people looking for guidance. I was charged $45 after a cheap 1$ reading. Canceling is so difficult it feels intentional.
Dear Logan. S,
Thank you for feedback. We’re sorry to hear about your experience. All charges are processed with user consent, and subscription details are provided before subscription purchase.
If you need help with cancellation or have any concerns, please reach out to us at [email protected]—our team is here to assist you! 💜
All the best, Nebula Team🔮
Thought I was paying for a one-time astrology report, but it turned into a hidden subscription charging me $45 per month. I feel completely scammed.
Hello dear Michael,
We are very sorry to hear about your experience, and we truly appreciate you sharing your feedback.
We understand how frustrating it can be to feel misled, and we sincerely apologize for any confusion regarding the subscription. This is certainly not the experience we want for our customers, and we want to ensure that we address this situation for you.
Please reach out to us at [email protected] with your account details, and we will look into this matter right away and assist you in resolving it.
Thank you for your patience, and we look forward to helping you.
Best regards,
Nebula Support Team
Nowhere did it say I was signing up for a subscription! I paid $1 for a one-time report, and a week later, $39 was gone. They won`t reply to emails or issue refunds.
Hello dear Emily,
We are truly sorry to hear about your experience, and we appreciate you bringing this to our attention.
It’s concerning to hear about the charges and lack of communication, and we sincerely apologize for any confusion caused. This is certainly not the experience we aim to provide, and we want to work with you to resolve this issue as quickly as possible.
Please reach out to us directly at [email protected] with your account details, and we will investigate and ensure everything is sorted out.
Thank you for your patience, and we look forward to assisting you.
Best regards,
Nebula Support Team
I trusted this app for tarot insights, but all I got were unauthorized charges. 1$ became $45 quickly, and they refused a refund
Dear Amelia, hello!
Thank you for feedback. We assure you that all charges require user consent and are clearly outlined before purchase.
If you need assistance with your subscription or a refund request, please reach out to us at [email protected], and we’ll do our best to help.
All the best, Nebula Team🔮
I paid $1 for a trial, canceled right after, but still got charged $39. Their support just sends automated responses. I had to dispute the chage with my bank.
Dear John,
Thank you for feedback. We’re sorry for any frustration. All payments details, including subscription cancellation steps, are clearly provided before purchase. Also note that all payments are approved and initiated by users.
If you were charged after cancellation, please contact us at [email protected], and we’ll gladly assist you in resolving this.
All the best, Nebula Team🔮
This app scams you with a 1$ psychic reading, then slaps you with a $39 subscription fee. Nothing about was clear. Stay away!
Dear Liam, hello!
Thank you for feedback. We’re sorry for any confusion. All payments details are clearly presented before purchase. No charges are made without user consent.
If you need assistance with your subscription, please reach out to us at [email protected], and we’ll be happy to help.
All the best, Nebula Team🔮
The psychic reading didn`t help, and neither did the hidden fees. They charged $45 without any upfront notice. Completely unethical!
Hello dear Charlotte,
We sincerely apologize for the frustration you've experienced, and we truly appreciate you sharing your feedback with us.
It seems there was a misunderstanding regarding the subscription and charges. We deeply regret that the details were not clearly communicated, and we understand how upsetting this can be. Our goal is always to be transparent with our users about pricing and subscription terms.
Please reach out to us at [email protected] with your account details, and we will promptly assist you with canceling the subscription and addressing the charges you've mentioned.
Thank you for your patience, and we truly appreciate the opportunity to resolve this for you.
Best regards,
Nebula Support Team
The psychics here are fake, and billing is worse. I was charged $39 after a 1$ reading. Their support won`t even help. Scam service!
Dear Layla,
Thank you for feedback. We’re sorry for any confusion regarding our subscription process. All charges are made with user consent, and cancellation options are available through your account settings. Also, please note that only professionals work on our platform.
Our support team is always ready to assist at [email protected]—please reach out so we can help resolve your issue.
Best regards, Nebula Team 🔮
From the business
Nebula: Spiritual Guidance Space is your personal source for guided and grounded wisdom.We believe everyone deserves to feel seen, connected, and confident, especially when the world feels loud and overwhelming.We designed the Nebula app to fit naturally into your life, meeting you exactly where you are.Whether you need a moment of stillness or deep clarity on a big decision, we offer meaningful, evolving insights from astrology and tarot to more rare spiritual practices that adapts to your unique journey.Our mission is to foster self-discovery and genuine connection.We care deeply about the quality of support you receive, which is why every advisor on our platform is screened to ensure their insights are gifted, authentic, and grounded in respect.You can trust that the guidance you find here is real.We invite you to explore the stories in our Nebula reviews to see how millions of people have found their center with us.We are here to help you cut through the noise and align with your t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Isaac,
Thank you for feedback. We’re sorry to hear about your experience. Please know that our support service is available 24/7 and responds extremely quickly to assist our users. Additionally, payments after the cancellation of a subscription are not possible — if you encountered any issues, we’d be happy to investigate.
Please contact us at [email protected], and we’ll gladly assist you.
Best, Nebula Team 🔮