Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ashley Madison

Ashley Madison

1.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ashley Madison?
grey stargrey stargrey stargrey stargrey star

Ashley Madison Reviews Summary

The overall reputation of Ashley Madison is marred by significant customer dissatisfaction, primarily due to the prevalence of fake profiles and perceived scams. Many users express frustration over the high costs associated with the platform, which they feel exploit their desire for genuine connections. While some customers report occasional success in meeting partners, the overwhelming sentiment is negative, highlighting concerns about financial exploitation and inadequate customer support. Despite its established brand presence, the company struggles to address these critical issues, leading to a lack of trust and a recommendation to avoid the service.

This summary is generated by AI, based on text from customer reviews

service
195
value
205
quality
202
This company does not typically respond to reviews

We monitor reviews for authenticity

Belgium
1 review
1 helpful vote
Follow Darren R.
Unfollow Darren R.
Share Review
Report Review

Fake profiles
February 26, 2022

This site if full of fake profiles. They use fake profiles to get you to purchase credits. They email you with profiles showing interest in you in a attempt to get you respond to use up your credits. Many times the profile no longer exist. I truly believe, the people who run this site actively troll it's members using these profiles to lure its members to purchase additional credits. This is the worst site ever. They show your payments as AMDB.

Date of experience: February 26, 2022
New Jersey
1 review
0 helpful votes
Follow Da R.
Unfollow Da R.
Share Review
Report Review

BIG SCAM
February 18, 2022

This has to be the biggest waste of money I have ever spent. There may be a 5 out of 100 that real and the other 95 women are FAKE as all HELL. MEN save your money and you'll have better luck at a bar.
I wanted to give this -10 stars but sitejabber won't let me.

Date of experience: February 18, 2022
Minnesota
1 review
0 helpful votes
Follow Wayne R.
Unfollow Wayne R.
Share Review
Report Review

This site is a joke!
February 17, 2022

I have placed a profile on this site 3 times and I've never met one woman. There are so many fake profiles and scammers and the profiles of women whose profiles might be legitimate rarely respond or follow through. The AM ads make it sound like it is so easy to find a married woman for an affair. I would not recommend spending a dime on this site. There is not a sex dating site anywhere that is legitimate or I haven't found it yet

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Share Review
Report Review

Rip Off!
February 15, 2022

As a guy, every single message you write costs credits. Send a wink or an emoji to someone, that's 5 credits. 100 credits is $65. And they send your messages "priority" which is an extra 9 credits without you knowing. Horrible app! Such a rip off. A simple conversation with someone will cost you $50 haha don't do it!

Date of experience: February 15, 2022
District of Columbia
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

Who every created apps like these needs to be shot in the $#*!ing face. 5 TO 10 $$$ to send a fake person a message, so $#*!ing stupid. $#*! YOU! Waste of my time.

Date of experience: February 14, 2022
Texas
1 review
0 helpful votes
Follow Peter C.
Unfollow Peter C.
Share Review
Report Review

Ashley Madison is a Joke!
February 11, 2022

95% fake profiles from Asia trying to scam you out of as much money as they get. The obvious fakes are the ones with no pictures.

Date of experience: February 11, 2022
Canada
1 review
0 helpful votes
Follow Jo L.
Unfollow Jo L.
Share Review
Report Review

Got to buy credits to send messages. I got no replies back from women in my city, not even a look at my profile and I posted authentic pictures,, was polite, everything. No answers. So let the account go dormant. Suddenly there are women whom the site says they fit my parameters, suggests that a woman has shown interest. All the hoopla to try and get me to send messages and use up credits,, top up discounts continuously offered. The women I have messaged and never hear back from are always on but have never looked at my profile,, the women the site has been trying to get me to contact are never online and have never looked at my profile,, long story short,, I bought the cheapest package to try the site out. It's been about 2 months and have not had one response and of the 5 that looked at my profile in that time where from hours away from my hometown. Do something good with your money,, feed a homeless person, you'll feel better after..

Date of experience: February 10, 2022
Texas
1 review
2 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

Beware of Bots
February 10, 2022

I have used AM for a couple of years with some degree of success. I gave up last fall since it seemed fake profiles and bots were all that I encountered. I evidently had a senior moment and forgot about the bots, etc and signed up again. Same old bots and fake profiles. I don't believe any of the responses or any notifications I have received are from real people. My advice is to stay away from Ashley Madison.

Date of experience: February 10, 2022
New York
1 review
4 helpful votes
Follow Heather N.
Unfollow Heather N.
Share Review
Report Review

6 years ago I registered in Ashley Madison I was miserable in my marriage and I meet other lovely guy that was married also he was miserable in his marriage
He work in wall street and he is very successful and the same is my story I am very successful I work for hotel industry
So we start fooling around and everything start like a game but this story transformed into the most amazing love story.
6 years later he divorced his wife I divorced my ex husband and we are so in love
We are engaged today and we are crazy about each other
Ashley Madison is the best site in the world
And dreams become reality when you list expect.
So yes take a risk jump and register you never know who you will meet and maybe get married with a successful amazing person.

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
Follow Juan J.
Unfollow Juan J.
Share Review
Report Review

Ashley Madison is total fake, I spent $90 and friend of mine spent $500. Instead we received comments from fake ladies that I need to send more message as if they make money when I sent and spend my credits. Multiple replies were exact same wording replies but with different pictures…
Very disapointed with Ashley Madison fake ladies, perhaps a bot or guys/girls working for Ashley MAdison in another country

Date of experience: February 9, 2022
Pennsylvania
1 review
0 helpful votes
Follow Tony H.
Unfollow Tony H.
Share Review
Report Review

Suspension of Membership
January 31, 2022

I bought $50 worth of credit and then my account was suspended without any explanation or reason for suspension to my account. I emailed to them and there was no response. This is a site should be avoided. They take your money and they do not explain why they suspended your account.

Date of experience: January 31, 2022
Pennsylvania
1 review
0 helpful votes
Follow Todd T.
Unfollow Todd T.
Share Review
Report Review

Beware of carefully executed extortions by employees of James D Mynster of 109 Water, Hampton, VA. Skype videos are captured and blackmail is attempted. AVOID Skype sessions or realize they are being recorded. Mynster's operation is a VOIP data center using girls with Enflick accounts.

Date of experience: January 19, 2022
Mississippi
1 review
0 helpful votes
Follow tough g.
Unfollow tough g.
Share Review
Report Review

Just a scam
January 17, 2022

Mostly a scam with fake profiles and heavy messaging fee. They post return messages making it sound real but actually are not. They expect you to spend 100s of dollars before it actually works. Dont waste your time try a bar instead.

Date of experience: January 17, 2022
Illinois
1 review
1 helpful vote
Follow Marek K.
Unfollow Marek K.
Share Review
Report Review

I accidentally purchased $70 woth of credit from Ashley Madison but I just discovered they starting me $29.99 monthly fee without asking for my permission. I spoke with my credit card company and they explained to me that Ashley Madison copied my financial information and used it to enroll me in some kind of contract without my permission or knowledge. I'm hoping and waiting for law suit against AM for scaming and robing people...

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

Rip off don't use!
January 16, 2022

They sold me a credit package for $90. Only got to message like 5 profiles. They would not give me a refund. They're a bunch of con artists. Horrible site, would not recommend!

Date of experience: January 15, 2022
Texas
1 review
4 helpful votes
Follow Tim P.
Unfollow Tim P.
Share Review
Report Review

10 out of 10 scams
January 13, 2022

I joined and the first 10 contacts said all the right things, sent the right pics then went to needing some emergency cash or gift cards. Complete scam.
AM could correct by requiring Drivers License sign up documentation but this would reduce all the messaging which is how they make their money!
Watch out for any correspondence with the term "dear" Not used in US but prevalent in Africa. Your better off burning your money versus joining this scam.

Date of experience: January 13, 2022
Texas
2 reviews
3 helpful votes
Follow Raswin P.
Unfollow Raswin P.
Share Review
Report Review

You cannot write to customer support as this function is disabled. 99% of the few members they have are college girls looking for money. I did a worldwide search and they have so few members. I am guessing they are out of business. Don't send any money to them as they may be scamming people and didn't learn from the last judgment they had

Date of experience: January 8, 2022
New York
1 review
0 helpful votes
Follow fresh m.
Unfollow fresh m.
Share Review
Report Review

Total bull$#*!
January 7, 2022

Ok, let's start with the total bs.
The men outnumber the women 25:1 They lie so much about that.
Any new profile under 25 is almost guaranteed to be a hooker or a fake.
So, sure there are some real older ladies in the ocean, but they're surrounded.

Date of experience: January 6, 2022
Colorado
1 review
1 helpful vote
Follow Zeke N.
Unfollow Zeke N.
Share Review
Report Review

It is a scam
December 29, 2021

They send messages on behalf of women. They lie. Don't waste your money, 60 dollars for 10 messages? This is a scam

Date of experience: December 29, 2021
Pennsylvania
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

I am a new paid member as of late December and am finding the web platform locks up making edits to any web fields extremely difficult, sometimes impossible. As of this post I am unable to send messages even though I have paid for the ability to do so. I could not even send a message on the platform to report the issues, instead having to go to the parent companies website and send a note. I am awaiting a response which they indicate can take 24-48 hours. If I cant get a resolution I will seek a refund.

As far as members, there seem to be a fair number of real people but the quantity is a trickle compared to other sites. That is understandable given the niche nature. So don't expect match or POF membership levels. Also, based on the sassy profile summaries I am reading the ratio of women to men is very very low... as in women are taking in entitled terms.

If they fix the technical issues AND I get some kind of real responses I may continue with the membership.

Date of experience: December 29, 2021

From the business

Meet bored men & lonely housewives. Define your experience, and live life to the fullest! Life is short. Have an affair.?


ashleymadison.com
Founded in 2002
Toronto, ON, Canada
+17
See all photos