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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great selection and service. I have had good experiences with Ashford.
Delivery was great. But the wrist band is tight, it is too small in size.
Great selection of watches and prices. Great shipping of purchases.
It was a great experience shopping at ashford, my order was delivered on time, very happy with the purchase.
I really in love with my purchase a beautiful belt Ring on gold leopard print delivered on time and very good price too!
I really in love with my purchase a beautiful belt Ring on gold leopard print delivered on time and very good price too!
Easy to navigate and fast checkout experience on Ashford site.
Excellent items and great customer service, consistently!
Missing place order when selecting GPay makes it difficult
Have ordered from them multiple times no issues arrived on time
Ok for now. It seems good for now. Shipping takes a little while... as long as the quality is ill be good
The glasses are super, I am very pleased, stylish and bright
Product delivered on time. Battery needed replacing but no real issue with that. Great watch at a great price.
Easy and fast, product as expected Easy and fast, product as expected Easy and fast, product as expected
The ease of navigating the website, the prices on their extensive selection & their quick shipping is the reason I will continue to order from Ashford.
Took only 3 days to get to my house and the watch was perfect. It's my favorite daily driver now.
No problems, and good experience with ordering.
And the shopping was quite fast.
Today I received an email "Ashford Delivery Confirmation - Response Required (Order ID: w00********35)"
The message says that Ashford is tracking my order that was placed on February 23,2025 (Hugo Boss Men's Watch 15***32).
Is this some kind of joke? I tried to buy this watch twice, but for reasons unknown to me, both orders were cancelled. And the customer service ignored my messages. So I never received my order.
This is the worst experience I have ever had ordering from an online store. Ashford discriminates against customers for reasons unknown. I will never use this store again, as there are other online platforms where the buyer is treated with dignity and respect.
This is my first purchase. I hope for a pleasant purchsame. Thank you
Fantastic with excellent service. Fast shipping & accurate.
For some reason the PayPal link didn't work for me - on Safari on iPhone - I was able to complete using card
Once I had that sorted out, I got a great watch at a great price and got to my doorstep quick. What more can I ask for?
Satisfactory it arrived in good time and I loved my wrist watch
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
To protect our customers and prevent internet fraud, all payments go through a third-party payment verification process. We apologize for any inconvenience this may have caused with your order and appreciate your understanding.
Best regards,