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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,836 reviews

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Canada
1 review
0 helpful votes
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Tom Ford men's sunglasses.
January 14, 2026
Updated review

My experience with Ashfotrd was par excellence as has always been the case. Had it not been from the dismal service from DHL, I would have rated it 5 stars.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great service & great products
November 4, 2025
Previous review

Same comment as above - Super satisfaction

Date of experience: October 25, 2025
New York
1 review
0 helpful votes
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The watch quality was good.
January 14, 2026

The quality of the watch was very good, but the box was very fragile and the watch didn't fit inside. These are not the original boxes that the Invicta brand uses.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Illinois
1 review
0 helpful votes
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5
January 14, 2026
Updated review

5...

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Good
December 29, 2025
Previous review

Good shopping experience

Date of experience: December 18, 2025
Georgia
1 review
0 helpful votes
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Thank you Adhford!
January 14, 2026

I was so excited to find the exact watch my husband was looking at and for an exceptional price!
My shopping and shipping experience was also flawless!

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

California
1 review
0 helpful votes
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Great service and accurate description
January 14, 2026
Updated review

As usually, Ashford did an excellent job. Nowadays, I am preferring Ashford over Jomashop. Collections needs ro be improved to shop more

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Genuine watch website
June 5, 2025
Previous review

I have bought couple of watches from Ashford. Experience has been great. Only concern I have is, for some of the watches they provide just travel cases especially for the hamiltons. They should include original box. At least sell them separately to include as part of the collections

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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Needed glasses
January 14, 2026
Updated review

I needed lightweight glasses for running. I had a pair. Someone stole them. I was happy to be able to replace like for like. I wish they were brown, as I'm not really super fond of the white frame. But beggars can't be choosers. And the glasses are great.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Easy to find what i was looking for
December 26, 2025
Previous review

Easy to find what i was looking for

Date of experience: December 16, 2025
Utah
1 review
0 helpful votes
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Seamless
January 14, 2026

Got genuine product within 3-4 days at affordable price, i wish they had more variety in products, specially with premium brands like Tissot

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Colorado
2 reviews
0 helpful votes
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Quality for those who know
January 14, 2026

Excellent service and reasonably priced for swiss made time piece and Ashford has the Glycine watches. Price can't be beat. Good eye Ashford keep those quality watches! I'll return to do business again with you. 👍

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Washington
1 review
0 helpful votes
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Beautiful frames
January 14, 2026

I was so pleased to find these Michael Kors frames on Ashford. The price was great and they shipped within 10-14 days. I did not use Ashford for my prescription lenses as they are progressive lenses and I needed measurements. I would use Ashford again.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Cyprus
1 review
0 helpful votes
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Great and affordable product
January 14, 2026

My boyfriend asked for this for Christmas. I was weary about ordering on a website other than Movado but I went for it. I'm glad I did because it looks great and works!

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Virginia
1 review
0 helpful votes
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.
January 14, 2026
Updated review

...

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Shopping was easy!
December 8, 2025
Previous review

Shopping was easy!

Date of experience: November 28, 2025
New York
1 review
0 helpful votes
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I received my most recent purchase - a Hamilton Khaki Field Chronograph - within 2 days of purchase and with a full 2-year manufacturer's warranty. The watch was brand new and was reasonably priced. Ashford is a great company to do business with, and this is the fifth watch I have purchased from them.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

California
1 review
0 helpful votes
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Easy shopping experience
January 14, 2026

I ended up returning the first watch I bought and buying a different one. The process was straightforward and I received my refund for the first watch.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Mexico
1 review
0 helpful votes
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Excelent experience
January 14, 2026
Updated review

This is my first time at Ashford shop., and is cery easy to buy and the customer service, response and communication is very good. Thank you!
Greettings from Mexico

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


EXCELENTE!
January 1, 2026
Previous review

EXCELENTE!

Date of experience: December 22, 2025
Austria
1 review
0 helpful votes
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Immer wieder gerne
January 14, 2026

Ware wurde sehr schnell geliefert und war komplett in Ordnung👍🏼👍🏼

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Michigan
1 review
0 helpful votes
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Great selection and easy process
January 14, 2026

Using the Ashford site was really effortless. Once I found the watch I wanted, I choose the payment method and the order was processed. It was at my doorstep within a few days. Perfect!

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Canada
1 review
0 helpful votes
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Mido Men's Watch
January 14, 2026

Though it was hassle-free to order and receive the watch, later I found that the watch was priced slightly lower at another website.

Date of experience: November 11, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Massachusetts
1 review
0 helpful votes
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Quick delivery, good price
January 14, 2026

Package was shipped quickly. Price was very good. Just be sure to read the return policy before opening or touching the watch. Wish there were more stock photos for this particular model.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Canada
1 review
0 helpful votes
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The watch was already running when arrived. When buying a quartz watch you'll expect a full loaded battery and start the watch yourself.
I don't know if this watch have been running for years or days. I don't know how much battery left. (This is not good when selling a watch)

Putting this problem aside, i love the model and I recommend the watch.

Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Tennessee
1 review
0 helpful votes
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Defective
January 14, 2026

Very disappointing experience. I purchased a Michael Kors watch just a couple of days ago, and one of the crystals has already come loose and is now inside the dial. This happened under normal use, which is completely unacceptable for a premium-priced product.
This is not the level of quality or quality control I would expect from a brand like Michael Kors. I am now concerned about potential damage to the internal movement and the overall durability of the watch.
Extremely dissatisfied and would not recommend based on this experience.

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Date of experience: January 4, 2026
Ashford W. Ashford Rep
3 months ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]