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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,734 reviews

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Illinois
1 review
0 helpful votes
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Repeat customer! Very satisfied
June 19, 2025
Updated review

Very satisfied! Since I have ordered in the past made a big difference to me!

Date of experience: June 9, 2025
Ashford W. — Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Problem with payment, but tried 2nd time OK
June 11, 2025
Previous review

Problem with payment, but tried 2nd time OK

Date of experience: May 31, 2025
GB
1 review
0 helpful votes
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Excellent eveytime
June 19, 2025

An exceptional range of genuine quality designer products at incredible prices, shipped quickly

Date of experience: June 3, 2025
Ashford W. — Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

California
1 review
0 helpful votes
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Glitchy cart view, flickers up and down. Near impossible to enter a promo code on iphone. Might need an epilepsy warning. Other than this issue I didn't have a problem

Date of experience: June 9, 2025
Arkansas
1 review
0 helpful votes
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Great price and excellent quality
June 19, 2025

Not my first purchase, not last one for sure. Great for presents also

Date of experience: June 8, 2025
Ashford W. — Ashford Rep
9 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Texas
1 review
0 helpful votes
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Bargain
June 18, 2025
Updated review

Awesome products at crazy low prices.
And to think I have been paying retail for years now.
Well not anymore.

Date of experience: June 8, 2025
Ashford W. — Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Awesome products at a fraction of actual cost
May 23, 2025
Previous review

Awesome products at a fraction of actual cost.

Date of experience: May 12, 2025
Puerto Rico
1 review
0 helpful votes
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Easy to shop, great products.
June 18, 2025

It was like this, good, easy to shop, great products, price.

Date of experience: June 7, 2025
Ashford W. — Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Nevada
1 review
0 helpful votes
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Effortless purchase
June 17, 2025

Outstanding competitive pricing with detailed specifications and product information. Would appreciate if items indicated country of origin or where it is made

Date of experience: June 7, 2019
Ashford W. — Ashford Rep
10 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
1 helpful vote
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A+
June 17, 2025

Quick check out. Exact description. Thank you! Trusted website.

Date of experience: June 7, 2025
Ashford W. — Ashford Rep
10 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Virginia
1 review
0 helpful votes
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Inventory and Discount
June 17, 2025
Updated review

App easy to use and discounts are great! I will give 5 stars for both

Date of experience: May 6, 2025
Ashford W. — Ashford Rep
10 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Site is easy to use, and the discount provided was...
May 24, 2025
Previous review

Site is easy to use, and the discount provided was a good incentive.

Date of experience: May 14, 2025
Texas
1 review
0 helpful votes
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Watch is not working
June 16, 2025

Watch battery is probably dead I received watch out the box not working.

Date of experience: June 6, 2025
Ashford W. — Ashford Rep
10 months ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]

New York
1 review
0 helpful votes
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Don't pay for overnight shipping
June 16, 2025

Paid for overnight shipping $29. Received the sunglasses five days later. Tracking shows they shipped same day. Company must not a paid for overnight shipping. Even though I did. Emailed with no response. I needed the sunglasses for vacation. Got them when I came back.

Date of experience: June 6, 2025
Ashford W. — Ashford Rep
10 months ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]

North Carolina
1 review
0 helpful votes
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Awesome service and prices
June 16, 2025

I've ordered a few watches from this site and so far everything has came as described and in good condition.

Date of experience: January 9, 2025
Ashford W. — Ashford Rep
10 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Florida
1 review
0 helpful votes
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Great products
June 16, 2025

I brought watch from this website and I love it very much.

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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I purchased a watch back in 2022 that I am very happy with so I'm hoping for the same experience it was a Citizen diver

Date of experience: June 22, 2022
Ashford W. — Ashford Rep
10 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

North Carolina
1 review
0 helpful votes
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Cool
June 15, 2025
Updated review

Easy, smooth and always Affordable and original products.

Date of experience: June 5, 2025
Ashford W. — Ashford Rep
10 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Cool
January 21, 2025
Previous review

Easy and smooth experience. Returns acceptable and easy communication.

Date of experience: January 11, 2025
Florida
1 review
0 helpful votes
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Great place to shop
June 15, 2025
Updated review

Awesome shopping experience every time I shopped for something

Date of experience: June 5, 2025
Ashford W. — Ashford Rep
10 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Great watches
March 21, 2025
Previous review

Excellent experience buying watches from this site always at a good price.

Date of experience: March 11, 2025
Kansas
1 review
0 helpful votes
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Fast and easy!
June 15, 2025
Updated review

Always happy to find a good deal on this site! Good price and free shipping is a nice bonus... thanks!

Date of experience: June 5, 2025
Ashford W. — Ashford Rep
10 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


It looks like a great site with good selection and...
December 30, 2024
Previous review

It looks like a great site with good selection and great prices! Thanks

Date of experience: December 20, 2024
France
1 review
0 helpful votes
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Terrible experience
June 15, 2025

Terrible experience, received my order with custom fees equal to more than 30% of the total value so I refused it for it to be sent back, and without notice they kept almost $100 for no reason out of my refund after having waited a whole month to receive it, customer service is very bad and unresponsive and they will not justify this amount. Avoid this website by all means, the cost you save on the watches is not worth the risk, stay safe.

Date of experience: May 6, 2025
Texas
2 reviews
1 helpful vote
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Great prices
June 15, 2025
Updated review

I love the selection of luxury watches and glasses and purchasing them is always easy

Date of experience: June 5, 2025
Ashford W. — Ashford Rep
10 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


I love this site for my sunglasses!
March 24, 2025
Previous review

Always an easy purchase I love the finds and the prices are unbelievable for authentic glasses.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Order Debacle
June 15, 2025

I placed an order for two eyeglass frames but only needed one. I researched your website and read that the orders could be modified before the shipment stage. I sent an email asking for one pair of frame be removed from my order and refunded. But unfortunately the employee decided to just cancel the entire order, sighting your shipping policy? Your website states that orders can be modified before they ship. I emailed my request to modify on the same day as placing the order. Unfortunately my entire order was canceled and I had to place an entirely new order. Imagine if I could not afford to place an entire second order and had to wait for the first order to be refunded before being able to replace my order and the glasses sold out! Per your advertised order modify, cancel policy listed online the order should have just been modified. What an inconvenience. Hopefully my new order goes through without any further issue.

Date of experience: June 4, 2025
Ashford W. — Ashford Rep
10 months ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]