Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Ashford

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
Save Now
How would you rate Ashford?
grey stargrey stargrey stargrey stargrey star

Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

18,775 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

Very pleased
July 9, 2025
Updated review

I am very happy with my purchase. Everything was in excellent condition

Date of experience: June 28, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Second time buying
June 25, 2025
Previous review

First time everything was excellent I hope I get the same experience now in my second purchase

Date of experience: May 9, 2025
Peru
1 review
0 helpful votes
Follow Miguel C.
Unfollow Miguel C.
Share Review
Report Review

Bien
July 9, 2025
Updated review

Compré 2017 todo. Bien los relojes aún los tengo y están bien

Date of experience: June 28, 2008
Ashford W. Ashford Rep
9 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Bien
February 8, 2025
Previous review

Todo bien y correcto y oroductos genuinos compre ya una vez y ydoo bien

Date of experience: January 29, 2025
Australia
1 review
0 helpful votes
Follow Shane W.
Unfollow Shane W.
Share Review
Report Review

Great experience very quick delivery. Looking for a dive watch with a green face and found it. Love the bezel lack and the carbonox case. Just awesome,

Date of experience: June 29, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Brazil
1 review
0 helpful votes
Follow Marcos R.
Unfollow Marcos R.
Share Review
Report Review

Best price
July 9, 2025

Excelente quantidade de relógios com ótimos preços, produtos originais

Date of experience: June 28, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Texas
2 reviews
0 helpful votes
Follow Sergio G.
Unfollow Sergio G.
Share Review
Report Review

Ashford
July 8, 2025
Updated review

Great product line! Ease of order. Website was very good!

Date of experience: June 28, 2025
Ashford W. Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Great selection
March 6, 2025
Previous review

Great service and prices. Shipping was accurate and fast. Great experience.

Date of experience: March 9, 2025
Colorado
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Great sunglasses!
July 8, 2025

Excellent product. The shipping was fast, no hassle, and cheap prices.

Date of experience: June 28, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Ohio
1 review
0 helpful votes
Follow Damon J.
Unfollow Damon J.
Share Review
Report Review

Affordable and fast shipping
July 8, 2025

The watches are very affordable and not over priced, with great quality. Also, the shipping is quick and fast do not have to wait weeks before merchandise is shipped. Usually receive item before the expected date.

Date of experience: April 24, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Georgia
1 review
0 helpful votes
Follow osbert r.
Unfollow osbert r.
Share Review
Report Review

Good value
July 8, 2025
Updated review

Good pricing and quality, quick delivery nothing more say.

Date of experience: June 27, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


HAPPY WITH PRICING OF PRODUCTS AVAILABLE
June 26, 2025
Previous review

HAPPY WITH PRICING OF PRODUCTS AVAILABLE

Date of experience: June 15, 2025
California
1 review
0 helpful votes
Follow DR F.
Unfollow DR F.
Share Review
Report Review

Color not accurate
July 8, 2025
Updated review

Watch arrived on time and well protected USPS updates were nonexistent. Ashford did not reply to this issue. And their stated response window time is not acceptable when you are buying a watch!

Date of experience: June 27, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]


Looking for veteran/military adjustments
June 27, 2025
Previous review

Looking for veteran/military adjustments

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
Follow Kim h.
Unfollow Kim h.
Share Review
Report Review

Will buy again in future
July 7, 2025
Updated review

Received the watch's in excellent condition excellent seller will buy again in the future

Date of experience: July 1, 2025
Ashford W. Ashford Rep
9 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Very good price
July 1, 2025
Previous review

Very good price

Date of experience: June 21, 2025
Nebraska
1 review
0 helpful votes
Follow Francisco C.
Unfollow Francisco C.
Share Review
Report Review

Discount
July 7, 2025
Updated review

I am addict in watches, but I need a discount do buy more, what do you think a BOGO discount. Invicta already has done this in the past.

Date of experience: June 27, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


More models, maybe replicas
June 27, 2025
Previous review

More models, maybe replicas

Date of experience: June 16, 2025
New Jersey
1 review
0 helpful votes
Follow shoppingqueen q.
Unfollow shoppingqueen q.
Share Review
Report Review

Amazing!
July 7, 2025

Easy to order, fast delivery. The glasses look even better in person.

Date of experience: June 27, 2025
Ashford W. Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Illinois
1 review
0 helpful votes
Follow Mikec B.
Unfollow Mikec B.
Share Review
Report Review

Excellent Price for Oakley's
July 7, 2025

Great Price, Easy Checkout and Hopefully they are Authentic Oakley's. Would consider purchasing again!

Date of experience: June 27, 2025
Ashford W. Ashford Rep
9 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Utah
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Awesome services.
July 7, 2025
Updated review

Great customer service and fantastic products! Fast delivery and packaging.

Date of experience: October 1, 2024
Ashford W. Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Great products.
May 11, 2025
Previous review

Admiring your awesome service and dedication providing quality products to your customers!

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
Follow Chandru L.
Unfollow Chandru L.
Share Review
Report Review

OK
July 7, 2025
Updated review

REASONABLE AND WORTH FOR THE PRICE BUT WEBSITRE ON DISCOUNTED PRICE AND LATER NOT APPLIED IS LITTLE BIT MISLEAD. MUST BE MORE CLEAR

Date of experience: June 27, 2025

ALEX
June 26, 2025
Previous review

ALL GOOD EXCEPT SALE SUPPORT ITEMS NEED AND ALSO FOR RESELLER MUST SUPPORT WITH TAX ID NO TAX CHARGES

Date of experience: June 4, 2025
Maryland
1 review
0 helpful votes
Follow Sinanli O.
Unfollow Sinanli O.
Share Review
Report Review

Sun glasses purchases.
July 7, 2025

Very fast and received glasses the following day and I was very pleased with my purchase reason why I will always look on site first before anything.

Date of experience: June 26, 2025
Ashford W. Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Connecticut
2 reviews
0 helpful votes
Follow Jesse F.
Unfollow Jesse F.
Share Review
Report Review

Great price easy checkout
July 6, 2025
Updated review

Shipping was prompt arrived before expected and the check was fast

Date of experience: June 26, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Simple easy good price
June 23, 2025
Previous review

Simple easy good price

Date of experience: June 13, 2025
Arizona
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Easy and precise descriptions.
July 6, 2025

Excellent service, quality and ease of purchase. Great experience

Date of experience: June 26, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

California
1 review
0 helpful votes
Follow Garcia J.
Unfollow Garcia J.
Share Review
Report Review

Great Deal!
July 6, 2025

Grade A service. Fast dipping with tracking. No issues from start to finish!

Date of experience: June 26, 2025
Ashford W. Ashford Rep
9 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

California
2 reviews
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Share Review
Report Review

They got the order out quickly for me and it arrived within just a few days to Texas from New Jersey. Ashford communicated every step of the process and made me feel comfortable that the watch was going to arrive in time for me to wear it on vacation.

Date of experience: May 30, 2025
Ashford W. Ashford Rep
9 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.