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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great prices and quick, affordable shipping and easy website to use
Bought many watches from Ashford and it is always on point and as described. Good quality and clean products
Really fast shipping! Product came in good conditions and it was just as I had ordered.
Super cute! These glasses are a must have, they're very well made and go with anything you wear.
Amazing selection 9f watches, unbelievable discounts and sales. Easy and efficient purchasing process, original brand packaging and on time delivery Thank you
Professional well organized, easy to use website Great products and amazing discounts Good job Aashford
Package came in a timely manner and was expertly packed. Item order were in perfect condition and exactly what I ordered!
It was overall a good experience
Happy with the transaction
Surprise for the discount and great services provided.
I wasn't expecting to purchase a watch, but the weekly deal, plus the extra discount for signing up for emails, made the deal too good too pass up. Now I have a watch and I absolutely love it!
Ashford offers a tremendous variety of Hamilton watches at great prices. I received my watch in just a few days. This was my first Hamilton watch. One thing I quickly noticed is that my watch kept stopping. I called customer service and they explained that I had to wind the watch 30-40 times in order to start the automatic winding function. There were no instructions in the package from Hamilton. Fortunately, the Ashford customer service agent quickly solved my problem. Now I'm a satisfied Ashford customer!
Got my wife her first Swiss Made Auto/Mechanical Watch! Thanks!
The Artistry, Feel, and Craftsmanship only Swiss Made Tissot could deliver.
With the serviceable Powermatic 80 Movement, the watch truly is timeless, and can be passed on for generations to come.
Great and easy assess! Shipping on time great quality!
Easy check out good selection, no response from customer service about return
Easy shopping and easy purchase. Made making a choice easy for me
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hello,
Thank you for your review. We dare are glad to hear you have had a good experience.
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