On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
So far, so good! Things have been easy so far. Great choices. Easy ordering. Quick delivery. Handsome watch!
Excelente buen servicio gracias por su atención
Me gusto son confiable y rápidos
I was promised a 10 percent discount with my first purchase but when I entered the code I was emailed, it wouldn't take it. Very disappointed.
Easy shopping experience, but the watch came with the warranty card not stamped!
I am not satisfied with the purchase. Necklace is turning around and not stable which looks imperfect on neck. I am not sure if I can wear it.
Thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you
Always a great experience. As usual the watch, price, and delivery was great. Thanks guys
I needed some info bout watch, shipping dates, etc., and the answers were easily obtained. Pleasant demeanor.
It has a sapphire crystal non-reflective, 300m water resistant (not 200m like most dive watches), only 11.7mm thick (thinner than most dive watches) gains five sec a day, has a maximum positional error of about 6 sec. It's more accurate right out of the box than watches costing way more. Glycine watches seem to be the least expensive Swiss watch with no compromises of quality.
I broke my pair I've had for years. I found these on Ashford and besides these having a silver frame instead of gold on my last pair, they are perfect
Excellent website and pricing. My new favorite watch website.
Fast delivery. Easy financing and overall easy access to make payments. Quality speaks for itself
Excellent service great brand and very well made Swiss watch for a great price
This is my third watch purchase and I have always been impressed by the service and price.
I couldn't be happier. My enquiry to the customer service team was responded to quickly, my watch shipped a few hours after my purchase and most importantly was delivered in under a week.
Other two men watches did not come. Then I got them different. Yet I kept it because they look ok.
I have got a pair of reasonably priced sunglasses of my favorite designer, TB, as a gift. The shades are brand new and well packed, made in China. Delivered promptly. The shades come without a cleaning rug.
Relatively quick and easy. Delivery was delayed by a day but otherwise very straightforward transaction
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Necklaces do turn while wearing and often do not stay perfect on your body. We do apologize for any inconvenience. We see that a return authorization has been issued and we look forward to receiving the item.