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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,832 reviews

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KR
1 review
0 helpful votes
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Good
September 15, 2022

Good item.
I will try to oder it at ashford.
Thank u.

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Damaged sunglasses
October 15, 2022

They sold me bent sunglasses that are completely useless now I'm out 200$ duty I paid on them thanks a lot.

Ashford attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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I have purchased several watches from this site and have been totally satisfied. I would highly recommend

Date of experience: September 14, 2022
Florida
1 review
0 helpful votes
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Best Customer Service!
September 12, 2022

Ashford, Deserves accolades for helpfulness with my return easy no problems whatsoever. Received my refund promptly. Sincerely, Thanks!

Date of experience: September 12, 2022
Florida
2 reviews
0 helpful votes
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Pretty good!
September 12, 2022

Easy to use, hopefully my sunglasses are as good as the website

Update: Never bought for ashford before and had to do a bit of research but when I did buy the sunglasses they were absolutely gorgeous and they were shipped strikingly fast! + price was about $90 for a $200+ pair? Wish I knew about ash ford sooner!

Date of experience: September 12, 2022
Tennessee
1 review
0 helpful votes
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Awesome prices
September 12, 2022

Great prices! And amazing styles! Can't believe how quickly the sunglasses arrived.

Date of experience: September 11, 2022
California
1 review
0 helpful votes
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A+
September 11, 2022

I had an issue with the UPS they delivered my watch to another address but I was able to fix the issue and UPS got it back after 2 days

Date of experience: September 10, 2022
North Carolina
1 review
0 helpful votes
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Nice set
September 10, 2022

They look prettier than I thought. I like the fact that I can remove the crown and wear it as a hoop.

Date of experience: September 10, 2022
Texas
1 review
0 helpful votes
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Beautiful watch
September 10, 2022

Very fast shipping and packaged well. Will shop here again

Date of experience: September 9, 2022
Florida
1 review
0 helpful votes
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Seiko men's watch. SNZG07J1
September 9, 2022

As always and as I've come to expect with you. Perfect!

Date of experience: September 9, 2022
Colombia
1 review
0 helpful votes
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Excelente
September 9, 2022

Excelente atención, agilidad y calidad en servicio

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
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Great Place to Shop
September 7, 2022

These are the 2nd & 3 watches I have bought from Ashford and the shopping experience is great.

Date of experience: September 7, 2022
New York
2 reviews
0 helpful votes
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Partner
September 7, 2022

The company's prices and service was great

Very quick and easy

Date of experience: September 7, 2022
Ohio
2 reviews
0 helpful votes
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Good Experience
September 7, 2022

Good Experience with the product and delivery was on time

Date of experience: September 7, 2022
Connecticut
1 review
0 helpful votes
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Sophia
September 7, 2022

Excellent quick service, my bracelet was exactly how described!

Date of experience: September 6, 2022
Georgia
1 review
0 helpful votes
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Swink Watch
September 6, 2022

First time buyer……very pleased! Watch looks great…. Thanks!

Date of experience: September 6, 2022
Colorado
1 review
0 helpful votes
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Glycine lady sub
September 5, 2022

Hard time getting watch into cart. It took several tries and several minutes but otherwise it went well. Shipping was fast. Watch seems brand spanking new.

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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Good watch and good price
September 5, 2022

So far so good.
Watch is working great. Faster 2 second per day for last 3 days. Still keep monitor see how it goes. Thank you

Date of experience: September 4, 2022
Texas
1 review
0 helpful votes
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Good quality
September 4, 2022

Best prices always and variety on watches, quality is always too of the line

Date of experience: September 4, 2022
TW
1 review
0 helpful votes
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Better, but can improve more
September 4, 2022

Quickly send. However, just get easy case and not understand why do not use for good wood case

Date of experience: September 4, 2022