On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered a Glycine moonwatch, older version, at least that's what the picture on the website suggested. I received a Glycine open heart watch older version. When I looked in the order confirmation I saw a watchnumber that corresponded with the Glycine open heart, strange enough. Because I live in Holland I think it is difficult to send the watch back with import taxes etc. etc.
But I am not happy with this and will look better when I order a watch to see if the watchnumber corresponds with the kind of watch.
Furthermore the watch was badly packed. Protection plastic strangely attached to the watch, watch upside down in the package.
Easy website to navigate, probably will be back. Could use some more colors and light
Ashton's has a lot of options for different watches. They are of great quality for a lot lower cost. Would recommend!
The service was quick and easy. And more importantly I received a quality product at a very competitive price.
I shop other websites, and when it comes to coupons and prices, Ashford wins over all.
I have looked on other app, or shoping stores, and by far your prices out do them all.
I received the product very quickly, I recommend everyone to shop hera
Nice & hefty time piece but only comes with a generic CK manual that does not apply to this model…so insincere at best on CK's part and a complete waste in terms of operating instructions at worst
Nice price although site said free shipping. Since I used code Fall7, I figured pay the shipping
You beat Amazon by about $20. Good for you.
Everything went smoothly and service was fast. I'm pleased with how the sale went
Never received 10% first time discount on the watch, tried at checkout would not work
BEST PURSCHASE SO FAR - I CANT WAIT UNTIL I SOAK-IN THE SOUTH FLORIDA SUN IN MY NEW VERSACE GRECA SUNGLASSES
Quick shipping, great product I love Ashford website now. I will be shopping here again.
Bought quite a few watches at Ashford, always been quick and professional. Love the discount codes
Shipping to Germany 's gone very fast. I' ve paid my taxes and fees (55$) to UPS, so I had no trouble with the custom. Nice deal, I'll come back!
I had never heard of this site before so I was a little wary purchasing but I am so glad I did! My glasses are perfect and *******% authentic. Also the site was pretty user friendly.
I love it little big for my wrist but overall nice
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We do apologize for any inconvenience. Please reach out to customer service for any assistance you may need.