Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy Transaction and Fast Delivery. However, I bought a watch from Ashford in the past and although I had my refund in full with no issues, they stipulate that you can't even try the watch on the wrist. That watch had a sealed shrink wrap plastic, so I didn't even get it out of the wrapping.
All good. Quick delivery to UK in 8 days. Trusted seller.
I've never had an issue with either the company or the products.
Ashford is a major online store for watches and have purchased many items from them. Only issue that seems consistent with them is their quartz watches (I have purchased 10+ from them) need new batteries within a year. Not sure if they just have old stock or if they store them in a hot warehouse that kills the coin cells. That said, I replace my own batteries and the cells are cheap.
The watch is authentic and is in great new condition.
This is a lovely women's watch, at a great price. The packaging is also nice and the warranty is included.
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.
No problems! No problems no problems no problems. Just trying to fill out the 50 characters.
Quick delivery. Giving as gifts, hope they like them.
Authentic products with serial numbers. Fast shopping. Great prices. Best prices online.
Love your products and your prices. Will be shopping more frequently
Always good experience with ashford…………………………………..
ARRIVED QUICKLY AND LOOKED PERFECT. BUT WAS EXTREMELY DISSAPOINTED THAT THE QUARTZ WATCH ARRIVED WITH A FLAT BATTERY,OR A FAULTY MOVEMENT. I HAVE EMAILED THEM BUT AS YET NO RESPONSE.ALSO 1 OF THE WATCHES I ORDERED WAS SUPPOSED TO BE WATERPROOF TO 10ATM BUT IN FACT ON BACK OF WATCH,IT SAYS 5ATM.
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.
GREAT PRICE,EASY TO BUY,HOPE THEY ARRIVE QUICKLY
He watch is amazing and very good quality and the shipping was so quick thank you ashford
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.