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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,865 reviews

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California
1 review
0 helpful votes
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Glycine Men's Watch GL0151
January 30, 2023

Great price and fast delivery everything was as advertised.

Date of experience: January 29, 2023
Florida
2 reviews
0 helpful votes
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Good website
January 30, 2023

Good experience, ground delivery service slow but good

Date of experience: January 29, 2023
Romania
1 review
0 helpful votes
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Easy to order
January 29, 2023

Easy to order. Item as described.
The value for the money was very good.

Date of experience: January 29, 2023
Spain
1 review
0 helpful votes
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Nubeo Andromeda
January 29, 2023

A fantastic piece watch sold by Ashford but too little information by the manufacturer Nubeo.

Date of experience: January 29, 2023
Texas
1 review
0 helpful votes
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Great watch
January 29, 2023

Great prices. Nice selections. Delivered in a timely manner. Would definitely recommend.

Date of experience: January 29, 2023
Florida
1 review
0 helpful votes
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Great time piece
January 29, 2023

Good not bad, fast delivery. Nice and big watch, 43 mm it's perfect for me

Date of experience: January 29, 2023
California
1 review
0 helpful votes
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Slow response
February 28, 2023
Updated review

Good prices however I had a lot of trouble.getting a return label for the item.

Date of experience: January 28, 2023
Ashford W. Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Currently, we do not offer return shipping labels for our items to be returned. Please reach out to customer service for any further assistance.


Good prices
January 19, 2023
Previous review

Good prices

Date of experience: January 18, 2023
Germany
1 review
0 helpful votes
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Just the watch
January 29, 2023

I got my watch in original box but without any papers?!

Date of experience: January 28, 2023
Texas
1 review
0 helpful votes
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Gevril
January 29, 2023

Very good deal and experience, delivered as promised.

Date of experience: January 28, 2023
Ireland
1 review
0 helpful votes
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All good
January 28, 2023

Fair. I liked the price of the watch comparing to other watch websites. I hope you get more watch brands and selections so i and many other watch enthusiasts can buy more from you. I would definitely come back and buy more

Date of experience: January 28, 2023
Missouri
1 review
0 helpful votes
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Easy Purchase
January 28, 2023

Quick and painless purchase! Searched what I wanted and it came up instantly.

Date of experience: January 28, 2023
Maryland
2 reviews
0 helpful votes
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Chronoris
January 28, 2023

Perfect, no issues. Everything was smooth. Omg, this is too much to type.

Date of experience: January 28, 2023
Arkansas
1 review
0 helpful votes
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Responsive customer service
January 28, 2023

Handled questions promptly and delivery of the watch was very fast

Date of experience: January 27, 2023
Alabama
1 review
0 helpful votes
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Timely Shipping
January 28, 2023

Product delivered as advertised. Nice for reasonable price

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
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Nautical wrist watch
January 27, 2023
Updated review

Simple and easy. However I also ordered Tissot watch which I returned due to oversize

Date of experience: January 27, 2023

Simple and easy
January 17, 2023
Previous review

Simple and easy

Date of experience: January 17, 2023
Pennsylvania
1 review
0 helpful votes
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Great
January 27, 2023

Great process and arrived earlier than the expected date.

Date of experience: January 27, 2023
Australia
1 review
0 helpful votes
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As expected
January 27, 2023

Packaging and delivery received in a timely and secured manner.

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Ferrari Watch and Diecast Car Combo
January 26, 2023

Great value. Seems like it could cost twice as much.

Date of experience: January 26, 2023
Nebraska
1 review
0 helpful votes
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Return policy
February 25, 2023

I am hoping to get a refund for the watch. Many companies have a return label to print our, but this company does not. Therefore, I need to pay the return postage and a box for sending it back.
I most likely will not purchase from them again.

Date of experience: January 26, 2023
Ashford W. Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.

California
1 review
0 helpful votes
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Dirty "new" Versace sunglasses and wrong model
February 3, 2023

I purchased what supposed to be a "new" pair of Versace sunglasses. The price was really good but I should have trust my gut feeling that it felt too good to be true. But hey, what could go wrong with new sunglasses. They arrived around 10 days after purchase. The package looked fine but it was opened and sunglasses where not in the original wrap and they were... dirty. It was pretty obvious that someone had them on. Smudges on the inside and oily spots from the eyebrows. It was pretty disgusting. On top of that, they were same style of sunglasses as stated on the website but different model. Different shade of lenses and frames. The box had correct numbers but the frames showed different number. A lot darker. I contacted customer service, and I was asked to send them pictures of the product. They offered to provide a full refund for the product if I send it back. I jumped online to view the reviews. Things like that don't happen with legit vendors. On the surface the reviews looked good but when you look at the real reviews those paint a picture of a company that sends customers previously used merchandise. That's how they can offer such discounts. I decided to keep the sunglasses, frames and lenses didn't have scratches and I didn't want to wait forever to get my money back (see other reviews). Lesson learned, spend a few extra dollars and get what you expect.

Date of experience: January 26, 2023
Ashford W. Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.