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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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It really couldn't be simpler. Found the watch, was offered a promo code while viewing it, bought the watch, and had it in my hands less than two days later. It doesn't get better than that.
Ashford's customer service is excellent. I am really happy being an Ashford customer, I will buy again and again to experience the product delivered from Ashford.
Thanks a lot
Not one problem! I have an addiction to Versace sunglasses and I don't think I'm going to order from anywhere else but Ashford!
Order is not been delivered and no response mail from customer care.
Item as described and great quality. Better than I expected, will definitely order from Ashford again... likely several times.
More models are appreciated. The model what I have ordered is very delicate
I want to exchange or return my watch. It's defective
This is the first time that I know ashford and the experience was
Actually a good one I was impressed
With the variety of good products they offer
Remember to calculate import tax, my watch was £180 and the tax on import was £55 to the U.K
Never got my watch don't order from them sorry for them
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Best price on the net, fast shipping but item was damaged as described above
I have known Ashford for a long time, and ever bought a gold watch from them. So when I saw this watch, I did not have any doubt that it was to as it appears, and sure it was. Very satisfied
Ashford is amazing! The best price, prompt delivery. Just great!
I was able to quickly find what i wanted. The product descriptions are clear and the pictures are accurate
I've never bought a watch from the USA before, but, Ashford are amazing to deal with. Their service is first class and their communication is excellent. I wouldn't hesitate to use them again.
It was very user friendly shopping online. I recommend shopping at Ashford.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


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