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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I like ASHFORD because they offer accurate description of items and prices are very accessible as compared to retail outlets. Transactions are easy and fast. Enjoy browsing the ample variety of watches offered.
It was easy to find the sunglasses she wanted. The price was reasonable. Well pleased with the product.
Ordered on Aug. 08-2023. Now Aug.18 and still no sign of it. Oh Well, I just have to wait and hope I get my watch. Thank you. Sandy McChesney
Great product. Great price. I thought the shades would come in a better case though.
Great and convenient!
The product was packaged safely and delivered on time as expected.
Loved the sunglasses. Buying them online and receiving them on time was a great experience.
Fast response! Got my shipment everything is great!
Ashford chose not to fulfill the order citing and "error" in pricing despite having accepted payment.
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A little confusing, but I haven't open the package yet
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Keep up the good work. Prompt and secure delivery.
2 недели сумма была в блоке, сегодня только разблокировали
Everything went smoothly without a hitch. I'm a very satisfied customer.
Cart process was a bit clunky and slow
It's been great so far, you have a great variety of choices, and the prices are amazing
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


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