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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I purchased 2 timex watches, this was my first time through this website. At first I wasn't sure because I was not familiar with them, but it was worth it, the watches were a VERY GOOD deal! I didn't have to wait long for them to arrive. I would definitely buy from them again and would recomend them as well. Thanks!
Perfect choice - quick - trustful. I love buying from Ashford. I have purchased several times and have never been disappointed
I have bought several watches from Ashford and they never cease to amaze. They always have good deals, and the selection of watches are great!
Smooth transaction, product exactly as described/illustrated. For buyers north of the border in Canada, it would be very helpful to have some alternate shipping options. Express shipping via UPS is the only choice the website allows at checkout, and for Canadians who have experienced UPS orders from US vendors can attest, it gets very expensive compared to the US Postal Service when packages are crossing a border.
Although the color is not as I expect but it's good quality
Excellent and Quality products as always, great shopping experience as always
I had a refund of close to 300 in 2017. When I called in and chatted online today to check how to spend it, I was told the refund was with the previous owner, and there's nothing they can do about it. RIDICULOUS! I guess that will never come back. Also, the customer service I called had a terrible attitude.
FAST AND EASY.
I have purchased several watches from Ashford, over the years, and have never been disappointed with their products or their service.
I have purchased many watches from Ashford over the years; Not once have I been disappointed. Everything has been quite satisfactory...EVERY time.
Overall a great experience. I will continue to buy my watches from Ashford. This is my second Glycine in under 2 months.
I purchased a Prada Sunglasses from Ashford. The item is real. Fast shipping and good price. Half of the store prices.
Will purchase again in the future.
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Shipping charges can be better managed.
Your appointed forwarder with add on charges make your product/services more costly vs other supplier.
Ashford should not just wash your hand because the extra money is paid for by your customer.
Customer look at overall cost and not just product cost.
So far so good but the search function in your website can be better which we can narrow our search
Great selection of watches, a lot of different brands
No issues with Ashford. Thank you for selling what I can't find anywhere else
Very good offers and variety I recommend it % to anyone who wants to love watches at the best prices
The watch was packaged well for transit and and the pricing was great. The watch is even better in person.
Great service and products, and yes they are real!
Order was processed and dispatched quickly. Great price too,
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.