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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ashford has done it again. They have delivered a really handsome piece.
Great experience. Delivered to Canada in three days!
Great watch great price will definitely order from here again
Ashford always has unique, quality watches at unbeatable prices. All my orders have been packed well and shipped fast with tracking.
I don't blame Aashord on this specifics but did submit affidavit and police report as they requested and still as of today no refund.
Upon receipt of the watch, the battery was near the end of its life, so I had it replaced at a vendor near where I live.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
The men's glasses are very nice and good quality, the women's glasses are very fragile. Thank you.
Easy ordering at the best price point. Quick delivery. Brand new timepiece that is now my favorite watch.
I ordered them with the discount code. They came in a timely manner.
Ordering online was fast and simple. Delivery was super fast. Will be ordering again.
Everything worked out great didn't need any customer assistance the price was right and the shipping was awesome
All straight forward for shopping. I haven't needed any customer support at all, so I can't comment on Ashford in that sense.
Hello! I ordered this product from you, order number: XXXXXXX. Please explain what this is you sent? You are completely insolent and you apparently don't care about your reputation! I ask for compensation to purchase a new strap. Hello! I ordered this product from you, order number: w*******467. Please explain what this is you sent? You are completely insolent and you apparently don't care about your reputation! I ask for compensation to purchase a new strap for this watch!
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Fast delivery and that too at a great price. The watch is also fantastic and has great wrist presence
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need