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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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The website was very easy to maneuver through and the prices were clearly shown. Shipping was inexpensive or I think free not sure
Excellent purchase and quick delivery
The watch is new, packaged well and delivered fast.
I had my eye on these sunglasses for a while, but the price was a bit steep. I came across Ashford and couldn't believe it. The glasses arrived timely and in great condition. I have recommended the site to a few friends. Glad I found you!
I was looking for a watch as a gift for my brother's birthday. The watch I ordered came on time and looked new, but it didn't come with papers. I was a bit disappointed because I was purchasing the watch as a new item.
Good product,looks great, I will definitely buy it again
They fit me perfectly. I highly recommend buying these glasses
Excellent price, fast shipping, and item just as described. Highly recommend
Good price, easy shopping, fast shipping and Ashford had what I was looking for.
The website Very easy to use and no website can beat the prices on Ashford website, I really love my experience
I liked every watch that I bought from this website I do recommend it to everyone.
Quality products at affordable prices. Shipping is fast and the items arrive as described.
So far the experience is great. I will leave a real review once the watch arrives.
This is not my first time ordering from here, and it won't be my last time. As always, the service and quality has been exceptional. Highly recommend!
I purchased a Hamilton pilot pioneer quartz watch, which just arrived. The battery was dead right out of the box as it was not ticking even after setting the watch and pushing in the crown, and the chronograph buttons are not working.
Emailed the company's customer service to ask if they would compensate me for a battery change if I provide receipts. It has been 3 days, going on 72 hours, and still no word from anybody. Decided to call the company and supposedly their phone lines are down. 3 days after my order arrived I'm sitting here with a dead watch and no way of getting in touch with anybody. Unacceptable service for a modern e-commerce business where I'm sure the average individual order value is hundreds or thousands of dollars.
Won't be doing business with the company again nor would I recommend them to anyone else.
This was my first purchase through Ashford, but it will certainly not be my last. The pricing on the watch I purchased was amazing, and the delivery turn around across the boarder was very impressive.
Was great with Efficiency on time purchase and good customer service
Ashford's site is user friendly, fast and easy to use. The selection of watches and low low prices are amazing.
Shipping was pretty fast and the packing was great.Everything came intact.
I was skeptical at first. But after extensive research on the company, I decided to make my purchase. Couldn't be happier! The pictures do not do this beauty justice. I purchased a men's Versace watch in gold and black and yes absolutely gorgeous. Came in Versace box and neatly shipped. Also very quick shipping with great prices!
Good items for good prices and fast shipping. Looking forward to doing more business know the future for sure.
Great quality would definitely recommend to anyone looking for affordable glasses
Just what I was looking for.Glad I found this on a website. Fast shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need