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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very elegant. Wish it's a little bigger. For a little snug on the sides when you wear it all day
Great product at a great value. Ashford shipped promptly. A perfect online transaction. I highly recommend Ashford as an online retailer. A+++
I have been buying watches from ashford for many years, and the prices are good and fast shipping
Ashford talks the talk but doesnt do the walk. I had to call 3 times just to get a clarification of the shipping. First call the rep Kurtyce Cole said he is going to send me a shipping label, waited a few days and then I called again, the lady rep said that all you have to do is print the label and place it on the box and is prepaid by Ashford, hour later same email no prepaid label. I call again and now I'm told that you have to pay for the shipping. I'm upset because not only I wasted my time, but the information was wrong. I'll probably just stick with Jomashop, I have been buying from them for years and have not had any issues in returns.
Great service and good product that you can't beat.fantastic and good customer services
Great site no complaints and I will be a return customer...
I had Great experience on the site. Very easy to find what I was looking for and had a great price!
Great to do business with you, I will come again pretty soon.
Thanks!
Good watch specifications. Great selection on pieces. Saw the great sale via Google. Rapid shipping.
A very seamless watch purchase, from online to delivery.
Excellent communication throughout.
Ashford was great to but from and quick delivery. Previously sold this watch and it was discontinued. Glad it was available to rebuy!
Easy shopping and unique pieces to choose from. Great packaging, tracking, delivery and follow up.
I'm a first time international customer and have found that Ashford's prices are just about the best around. The price was already low but with an added discount code as a bonus that made my purchase just a little bit more affordable.
They are retailers of top products ergo, I gave them my custom
This was very smooth and Ashford communicated and sought feedback every step of the way. This was better than some local shops I have bought watches in.
Great website. Easy to find what you're looking for and they have plenty of options to choose from.
Good watch I used it, it's very comfortable. I highly recommend it
Second purchase from Ashford... very pleased with the transaction.
Delivery was really fast and product was so well priced. So many glasses to chose from!
Product came ground shipping but within timeframe quoted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need