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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Second experience with Ashford and business as usual. Easy website to navigate and purchase from and free shipping was expeditious.
The Oakley glasses were just as described in the product description. They arrived very quickly with no issues or damage. Great transaction and I will continue to watch for such good deals at Ashford.
First, pricing on my purchase was way below the sale price advertised on the manufacturer's website. The purchase was easy to make and the watch was shipped very quickly, and I actually received it the next day. My first experience with Ashford and certainly not my last.
Very nice choice and great price! I found exactly what I needed.
Ordering and delivery where smooth everything went fine would purchase again
Very positive. Great communication, great product, and great service!
T. A. Miller
Terrible. Ashford, thieves
Ive called severally. Emailed severally. One Kara or something emailed back and i sent what she requested but no response.
Beautiful glasses. I've been looking at them for some time and Ashford had the best price and great service.
They took my money and never took care of anything.
I bought this product and never arrived. Ashford COULDN'T provide me a photo or a NAME of the person who's received the package. IM VERY UPSET, I'm this website is a SCAM. They are a bad joke and I will never recommend anyone to obtain online articles on their website.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Great quality and service! Came with a very nice case. Very pleased with my purchase!
Quick delivery and affordable. We were looking for good sunglasses not too expensive, so when we loose them, happened before it would not be a disaster.
I got these for my son in law because he already owned a pair and
Wanted a backup. He showed me them compared to his original sunglasses. He though they were counterfeit and they really did not feel the same as his first pair.
I prefer to use PayPal for all my online transactions, and they do support this option.
Product was delivered on time and undamaged. Also black looks good.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Just what I needed. I didn't realize that companies like Ashford existed.
They have a variety of beautiful watches and their prices ar reasonable. The shipping takes long time
Paid for next day delivery. Glasses did not arrive until 6 days later
I had an awesome experience got what i wanted. Thanks for great service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need