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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience overall. Best price found on the internet and the shipping was next day as expected!
Ashford offered an additional discount for providing my email/phone information then denied the discount at checkour. I probably will not purchase from this company again.
That was easy. I am very satisfied. Thank you very much! :) :)
My shopping experience was easy for me. You have the models I have been looking for since I have been on your web site.
Ordered with ease and received fairly quickly. Good experience.
Great prices and received pretty quickly.
I never received my pair of sunglasses. I live in a development which there are many mailboxes are at the same location. Being told that I have to make a police report and then they refund with store credit or glasses after i make the report 🤦🏼
Kept losing my place. Not mobile friendly. **************
I was u sure about Ashford but turned out to be a good experience.
The website experience was very smooth and without any hiccups. The speed of shipping was excellent and was notified as soon as it shipped.
Will buy again.
Great service and great price. This is to get me up to fifty characters
Once again, excellent service and communication from Ashford.
A beautiful, elegant piece, that exceeded my expectations.
Ashford is my "go to" for the best deals.Have consistently received excellent value for money with exceptional service.I would reccomend to friends and family.
Ashford is my go to for value and availability for my watch collection.Ashford has brands that they work closely with making a tremendous value formula.fast shipping and good after sales service.would reccomend to friends and family.
I didn't double check my information and my address was off. I contacted Ashford, they cancelled my order and allowed me to re-order with the correct information. Everything went smoothly!
I had a problem with my first order because my the address I typed had one number off. I contacted customer service, they responded quickly, canceled my order and I was able to re-order! Looking forward to receiving my item!
Reading descriptions of material of wrist portion is important as well as color and quality of watch makes a difference. Great prices that are unbeatable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need