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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Purchase was easy and prompt delivery. But the watch is either defective or a fake. My luminox eco does not glow at all after exposing it to 2 minutes under a flashlight. I'm trying to get replacement or refund. Contacting customer service to see what they say.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
So far perfect. Ordering is a snap. Prices are unbelievable
Hope they are authentic. The site says you are. They seem kind of flimsy.
Great! Browsing around is always a fun time. There is always a lot to look through
Great experience. Best price on the market, good communication on shipping and delivery, fast delivery.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Experience was good. Shipping was really fast and everything in tact and no problem
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Easy website, fast shipping. I enjoyed would use again ……xx
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great value for a great piece I'd been looking to replace for awhile
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Good experience, the shipping was promised in 3 days but took 7 days.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Excellent all around experience…. Quick shipment and authentic product…
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Shipped quickly and safely and arrived on perfect condition
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Came fast and in perfect condition. All in brand new packaging.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Beautiful watch that says you can hang with high society and dive to the bottom of the sea in the same day.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Purchase was easy, product was exactly as described and it was delivered on time.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Easy to order. The value and quality of the product and ease of ordering was excellent.!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Easy to order. Delivered on time! InI great condition. Well packaged. I bought two watches one for myself and one for my son as a gift. He was very excited to receive the watch. I would not hesitate to buy a product in the future.
Same quick service as usual and a joy to navigate the webpage. Will continue doing business with Ashford
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
No problem on the first time, reason why i do this again.
I like the ease of making my purchase. I would like to see more pictures of the products.
Easy order, good fitting, just shipping is costly, but I would order again, shop again. Plenty of otpions
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


We really appreciate you taking the time to leave us a review, thank you for your kind words!