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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Watches are always better then pictured, come packaged perfectly. Never had an issue with purchasing from this company
I have purchased several watches from Ashford. The selection is good, the pricing and selection are excellent and my order is always quick to ship and quick to arrive. I highly recommend Ashford.
The whole process from ordering to delivery was easy - no problems whatsoever!
Ashford products are top notch quality and pricing. I have always been highly satisfied with everything I have purchased from them.
I love Aashford website. The products are high quality and delivery is fast. I have yet to order something that is of poor quality.
The staff name Jacob provide good help and offer some partial refund. But the item should be check properly before shipping out.
The first time I use my Thai credit card and your verification system fail and I received email after 4 business days. How longer the order will be delay?
Great so far. Like it.recommend for new buyers. Enjoy new watch
First time with Ashford.amd they did great. Prompt shipping and a great value.
I received the watch. The strap is stained, the buckle has signs of wear and tear, and the plastic seams on the lugs are obviously uneven. It is not a brand new watch. The watch box separated after being opened two or three times. It is not a good buying experience.
The delivery is organized quickly and efficiently. The product fully meets the description and expectations. I placed an order for the first time for gifts to my loved ones, now I plan to choose and purchase for myself. Thanks!
Good experience…………………………………………………. It was very good.aa
Great item for the price. However, the glasses were just put into a small box big enough to fit the glasses. No case for protection or plastic to protect lenses. Terrible shipping practices, if done on a regular basis. I would never buy from them again. Shipping, if it matters, was ultra-fast.
Hi,
Thank you for your feedback regarding the shipping issue. We have reported the issue to ensure it doesn't happen again in the future. We’re glad to hear that you’re happy with your purchase and the shipping speed.
We appreciate your understanding and look forward to serving you again.
Will do business with you guys again. Good selection great price.
My first time purchase with Ashford and I'm very pleased their service. Received my order in 2days.
Consistently good value. Have purchased dozens of watches...never a problem.
Great prices first time shopping will wait to see quality of Sunglasses I hope they have a case….dont see it
There was no relationship. I thought I was dealing with Oakley.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We’re sorry to hear about the issues with your order. Please reach out to us at [email protected], and we’ll be happy to assist you further.
Thank you for your understanding.