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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,875 reviews

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Israel
1 review
0 helpful votes
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Good search, very nice attractive prices! And a very fast customer service response

Date of experience: December 5, 2024
Kazakhstan
1 review
0 helpful votes
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Super
December 5, 2024

Сервис, быстрая доставка, хорошие цены 👍 Все нравится, но порой быстро заканчиваются часы, пока я думаю их уже нет

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Unbeatable prices and simple process
December 5, 2024
Updated review

Chose from a great selection, checking out with my account was quick and straightforward

Date of experience: November 24, 2024

Coach sunglasses
November 15, 2024
Previous review

Lowest price, Came quickly, no hassle, very satisfied, good business

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Great
December 4, 2024

Great products and price is awesome. Fast shipping and looks great for the product

Date of experience: November 24, 2024
Michigan
1 review
1 helpful vote
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Vacation hord of sunglasses!
December 4, 2024
Updated review

Great deal on fashionable glasses we wont mind loosing on vacation with the family.

Date of experience: November 24, 2024

Great price
October 30, 2024
Previous review

Great price

Date of experience: October 20, 2024
Connecticut
1 review
0 helpful votes
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As I was expected, perfect time.
December 4, 2024

It was fast, and I found what I was looking for. That Watch was a special gift for a friend, and I needed a fast delivery, which Ashford provided.

Date of experience: December 5, 2024
Germany
1 review
0 helpful votes
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TOP SERVICE, FAST DELIVERY
December 4, 2024

Everything went well, thank you for everything.
Very nice watches

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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When I called Ashford. I spoke to a gentleman and he was eager to help and he said let me take care of that so he gave me a discount on the watch, which was very nice and I rather ahead and pay for it and ordered it. Love the watch when I got it. I'm that's all to say thank you

Date of experience: November 24, 2024
New Jersey
1 review
0 helpful votes
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Product quality is excellent
December 4, 2024

Received timely, and in good condition. Also color of item was great.

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Good deal
December 4, 2024

I've bought some items on this website and they're really good with good price. They help you save money with good products.

Date of experience: November 24, 2024
Michigan
1 review
0 helpful votes
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Waiting for Red Frames
December 4, 2024
Updated review

Still waiting for shipment. I look forward to receiving my order.

Date of experience: November 24, 2024

I would like these same frames in translucent brown...
December 3, 2024
Previous review

I would like these same frames in translucent brown or tortoise shell. Do you have them? Please let me know.

Date of experience: November 23, 2024
North Carolina
1 review
0 helpful votes
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Excellent service
December 4, 2024

Ordering was simple. Shipping was fast overall great experience.

Date of experience: November 24, 2024
Colorado
1 review
0 helpful votes
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Ordering from Ashford is always easy. The website is super user friendly and sorting and search is awesome. I have bought many watches from them and satisfied everytime.

Date of experience: November 24, 2024

Good shopping experience, but some Glycine watches...
July 18, 2024
Previous review

Good shopping experience, but some Glycine watches were out of stock.

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Always a pleasure to order from Ashford
December 4, 2024
Updated review

Ashford's prices are the best. Good quality on the watches.

Date of experience: November 23, 2024

The ordering process is second to none
April 10, 2024
Previous review

The ordering process is second to none.

Date of experience: March 30, 2024
Texas
1 review
0 helpful votes
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Discount codes need to be easier to find/use otherwise pricrs are very competitive, except shipping costs. However, even with $20 2nd day air what I ordered is actually cheaper here than directly from manufacturer site for same item. The shipping did take a bit longer than 2nd day air, however this is a holiday season and likely not Ashford or ups fault directly.

Date of experience: November 23, 2024

Discount codes need to be easier to find/use otherwise...
November 23, 2024
Previous review

Discount codes need to be easier to find/use otherwise pricrs are very competitive, except shipping costs. However, even with $20 2nd day air what I ordered is actually cheaper here than directly from manufacturer site for same item.

Date of experience: November 13, 2024
Switzerland
1 review
0 helpful votes
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Happy to order from Ashford
December 3, 2024

The prices are nice...the items are Original im very happy...

Date of experience: November 23, 2024
Massachusetts
1 review
1 helpful vote
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Order was quick and perfect!
December 3, 2024

Fast delivery! Quality product! Easy to order! I will order more products in the future!

Date of experience: December 3, 2024
South Carolina
1 review
0 helpful votes
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Clean fast transaction
December 3, 2024
Updated review

Quick shipping. I will continue to buy watches from this group!

Date of experience: November 23, 2024

Perfect field watch. Great price
August 15, 2024
Previous review

Quick shipping and communication. Faster delivery than expected. 3rd watch from this group and it has been smooth

Date of experience: August 5, 2024
Colorado
1 review
0 helpful votes
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Hamilton
December 3, 2024
Updated review

I love Hamilton watches and the deals are wonderful. This is my third purchase.

Date of experience: December 3, 2024

Easy and selection
September 12, 2024
Previous review

Easy and selection

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Reasonably priced
December 3, 2024

Wanted to buy a couple's watch. Even during the holiday sale season Ashford had the best discounts and Good collection of watches. Will shop again.

Date of experience: November 23, 2024