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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I never worry about my purchases with Ashford. Watches and sunglasses never disappoint and shipping is fast.
Great experience, timely shipping, items as advertised, A++++++
Beautiful selection and great service.
Fast shipping and product packaging A+
Great site, great experience.
It's a second watch I buy from you guys.
I'd suggest to make some kind of customer club. So I would have a special traetment as a returning cusgtomer.
Also I was charged some 80$ from UPS here in Israel for some unclear additional charges which was not pleasant at all.
Find difficulty to update order. Selected 2 qty by mistake. Wanted to change it to 1. Struggled to change it.
Prompt delivery but I can't use my first time buyer discount, so what's the point in it?
Came here after a reference from Nutnfancy on YouTube.
Battery was dead in Luminox when it arrived. Didn't have any on hand, so had to buy some. Not a big deal, but it was annoying and an extra cost.
Came here after a reference from Nutnfancy on YouTube.
Big Watch! Might get the smaller one. I wanted to match the red bezel with a red band, but the 20 mm band looks too small between the lugs. Might order a different strap brand and see if that works. I will let you know!
I would like to see more angels and more photos of the Watches and bands.
Each time I cannot buy for 99$ to get free shipping. Last time return request also failed as you asked me to ship with my money
The box of the watch that I purchased previously was damaged and I was giving that as a gift, I hope the purchased that I just made all the boxes arrived intact because I'm going to be giving those as a gift
Always validating...Never disappointed, always beautiful.
I recommend everyone to this website it was easy and fast delivery you guys are amazing
It was pretty simple. I was able to find exactly what I was looking for.
The band releases under normal use. I have tried to understand the problem. It appears to be a tension issue where the latch engages the band
Hi Thomas,
We apologize for the issue you're having with the watch. Please reach out to us at [email protected] so we can assist you further and resolve this matter.
Thank you for your patience.
I bought a watch and all went well! Watch was exactly what I ordered, and delivery was quick!
Everything have good prices and quality always satisfied with the purchases
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for sharing your feedback. We noticed your last order qualified for free shipping, and we’re glad you could take advantage of that. We apologize if there was any misunderstanding regarding our returns policy. As stated on our website, customers are responsible for return shipping costs.
If you have any other concerns or questions, please feel free to reach out to us. We’re always here to help.