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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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18,836 reviews

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California
1 review
0 helpful votes
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Return
December 13, 2024

Good experience with returning a defected watch from last purchase.

Date of experience: December 3, 2024
Florida
1 review
0 helpful votes
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Love your watches
December 13, 2024

Awesome experience when buying my watches. Love the site, purchases are authentic.

Date of experience: December 3, 2024
Connecticut
1 review
0 helpful votes
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Great product, fast shipping, excellent price. Recommend

Date of experience: December 3, 2024
France
1 review
0 helpful votes
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Great and quick
December 13, 2024

Thanks you very much. Very easy to order. First classe service.

Date of experience: December 14, 2024
Nigeria
1 review
0 helpful votes
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Awesome
December 13, 2024
Updated review

Awesome ๐Ÿ‘Œ authentic products and reliable,fast shipping

Date of experience: December 3, 2024

Awesome, reliable and professional
September 11, 2024
Previous review

Awesome, reliable and professional

Date of experience: September 1, 2024
Indiana
1 review
0 helpful votes
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Be worthy!
December 13, 2024

Nice,quick,we already bought 7 watches here,including cheap and expensive, all of them are nice.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Good experience
December 13, 2024

Ashford delivered a great product in a timely manner for a fair price. Thanks!

Date of experience: December 2, 2024
Oregon
1 review
0 helpful votes
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Stumbling ladies watch
December 12, 2024

It was a good experience. I like the watch and good package. So it got damage free.

Date of experience: December 12, 2024
Georgia
1 review
0 helpful votes
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Damaged watch
December 12, 2024

My last watch bought from ashford was damaged. For more details you can check conversation with me by email.

Date of experience: December 2, 2024
Jacob H. โ€” Ashford Rep
over a year old

Hi,

We apologize for the issue with your order. Please reach out to us at [email protected] so we can assist you further.

Thank you for your understanding.

New York
1 review
0 helpful votes
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Great deal
December 12, 2024

Easy website, great price on the frames I purchased. Fast shipping. Would definitely order from here again.

Date of experience: December 2, 2024
Maryland
1 review
0 helpful votes
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Good prices, quality products
December 12, 2024

As described, nice product, good service. Good follow up support

Date of experience: December 2, 2024
Israel
1 review
0 helpful votes
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ืชืžื™ื“ ืื ื™ ืžืจื•ืฆื” ืจืง ื—ื‘ืœ ืฉืื™ืŸ ืžืฉืœื•ื—ื™ื ื—ื™ื ื ื‘ื›ืœ ื”ืขื•ืœื ื•ืžืื•ื“ ืžืขืจื™ืš ืฉื™ืฉ ืžืฉืœื•ื—ื™ื ื‘ื™ืฉืจืืœ ื‘ืขื‘ืจ ืœื ื”ื™ื”

Date of experience: December 2, 2024
Georgia
1 review
0 helpful votes
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My 3rd order
December 12, 2024

So far so good and the process sure seems to go quickly enough!

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Very good!
December 12, 2024

They arrived in the pre-established time and the product matches the description.

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
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Fast easy
December 12, 2024
Updated review

Good website. Fast shopping and shipping. One star lost for not having the original box. All my other orders had the original box, however.

Date of experience: December 2, 2024

Affordable
December 19, 2023
Previous review

Affordable. Quality.

Date of experience: December 18, 2023
Maryland
1 review
0 helpful votes
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Excellent experience
December 12, 2024

Heard about Ashford from a friend and I was pleasantly surprised by selection, prices, and especially shipping time during holidays.

Date of experience: December 17, 2024
Tennessee
1 review
0 helpful votes
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Love it
December 12, 2024

Always great products at a great price delivered fast and easy.

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Great prices and selection
December 12, 2024

Good selection for the holiday sale, I have used Ashford for over a decade and they never disappoint.

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
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Great deals!
December 12, 2024

Have nice watches! Easy shipping and watches are well worth the prices they have

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Nice people to do business with!
December 12, 2024
Updated review

I ordered 2 watches on consecutive days. The first was shipped by USPS, the 2nd by UPS. They both arrived on Friday of the same week. I was pleased with the speed of order processing. The watches were exactly as expected.

Date of experience: December 2, 2024

Easy to place order
December 5, 2024
Previous review

Easy to place order. Now waiting for arrival

Date of experience: November 25, 2024