Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Ashford

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
Save Now
How would you rate Ashford?
grey stargrey stargrey stargrey stargrey star

Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

18,834 reviews

We monitor reviews for authenticity

France
1 review
0 helpful votes
Follow Mohamed P.
Unfollow Mohamed P.
Share Review
Report Review

Good watch
December 14, 2024

It s working perfectly, but yet to see if it will complete three years without the need to fix anything.

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
Follow Andres G.
Unfollow Andres G.
Share Review
Report Review

Good company.
December 14, 2024
Updated review

Good prices and good quality. All the watches I bought from Ashford were good.

Date of experience: December 17, 2024

It was a good experience
July 30, 2024
Previous review

It was a good experience.

Date of experience: July 20, 2024
Colorado
1 review
0 helpful votes
Follow Omar K.
Unfollow Omar K.
Share Review
Report Review

Check Product
December 14, 2024
Updated review

So one of watches had blemish on it. It was a manufacture defect.

Date of experience: December 4, 2024

The pricing on merchandise
December 2, 2024
Previous review

The pricing on merchandise.

Date of experience: November 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow Tonya X.
Unfollow Tonya X.
Share Review
Report Review

My go to store
December 14, 2024

This is the place I go to for my high end watches at a fantastic price. Good selection of watches.

Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
Follow Amol B.
Unfollow Amol B.
Share Review
Report Review

Good
December 14, 2024

Good nice experience good quality of products by ashford will buy again from them I love it

Date of experience: December 14, 2024
New Jersey
1 review
0 helpful votes
Follow Rana U.
Unfollow Rana U.
Share Review
Report Review

Great price and great service
December 14, 2024

My experience was very good. The ordering process was easy and and my order arrived quickly. I would definitely buy again.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
Follow Ruth S.
Unfollow Ruth S.
Share Review
Report Review

Great Experience!
December 14, 2024

Quick and easy ordering. Merchandise was exactly as pictured. Extremely fast shipping and receipt!

Date of experience: December 14, 2024
GB
1 review
0 helpful votes
Follow Derek Y.
Unfollow Derek Y.
Share Review
Report Review

Ashford website
December 14, 2024
Updated review

This order was a joy from start to finish. Ordered a Hugo watch from Scotland on a Sunday morning, and had the watch in my hand by the Friday afternoon! Absolutely fantastic service, and could watch the tracking details all the way. The watch itself was less than half the price of UK sellers, and that included the international delivery. I will 100% be ordering from Ashford again.

Date of experience: December 4, 2024

Good price and easy to order, only 4 stars at the moment...
December 4, 2024
Previous review

Good price and easy to order, only 4 stars at the moment as i need to see how the international shipping to the UK goes.

Date of experience: November 24, 2024
Georgia
1 review
0 helpful votes
Follow Anri L.
Unfollow Anri L.
Share Review
Report Review

Very good job
December 14, 2024

Everything was always smooth with you. Very good contact. I bought a lot of good watches from you good company.

Date of experience: December 4, 2024
Tennessee
1 review
0 helpful votes
Follow Ma. I.
Unfollow Ma. I.
Share Review
Report Review

Great items
December 14, 2024
Updated review

Its a pleasure shopping at ashford Its a pleasure shopping at ashford Its a pleasure shopping at ashford

Date of experience: December 4, 2024

Great items
December 7, 2024
Previous review

Great items! Will buy again. Great items! Will buy again. Greqt items! Will buy again

Date of experience: November 26, 2024
Arizona
1 review
0 helpful votes
Follow Constantin G.
Unfollow Constantin G.
Share Review
Report Review

No problems
December 14, 2024

Excellent shopping experience. No hassle purchase, timely shipping. Very satisfied

Date of experience: December 13, 2024
Alabama
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

I wish I had found Ashford sooner when purchasing my watch collection. Everyone likes great prices for great products. I love checking for the great deals at Ashford. You will too.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

First time
December 14, 2024

Great product, real thing, smooth ordering and delivery!

Date of experience: December 3, 2024
Minnesota
1 review
0 helpful votes
Follow Jamie R.
Unfollow Jamie R.
Share Review
Report Review

A very intuitive website and easy to navigate.
It could use a redesign though, but I'm just nit-picking.

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
Follow Jorge O.
Unfollow Jorge O.
Share Review
Report Review

Easy as 123
December 14, 2024
Updated review

Great service as usual. Unbeatable prices. Great selection.

Date of experience: December 3, 2024

Very easy to order
July 14, 2024
Previous review

Very easy to order. Super user friendly website.

Date of experience: July 4, 2024
TW
1 review
0 helpful votes
Follow CHONG-YU P.
Unfollow CHONG-YU P.
Share Review
Report Review

Good
December 14, 2024

There are a lot of things here, the prices are affordable and it's easy to shop and buy.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
Follow Betty P.
Unfollow Betty P.
Share Review
Report Review

Easy to process order and fast delivery
December 14, 2024

Same as first time
Sale prices very good. Understandable directions and process

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

Excellent experience with Ashford.
December 14, 2024

Ashford offered a quality product at a reasonable price, packaged well, shipped and delivered promptly.

Date of experience: December 3, 2024
Jamaica
1 review
0 helpful votes
Follow Deon S.
Unfollow Deon S.
Share Review
Report Review

Amazing and affordable luxury items
December 13, 2024

Amazing experience with affordable prices for high end products

Date of experience: December 3, 2024
California
1 review
0 helpful votes
Follow Anshuman V.
Unfollow Anshuman V.
Share Review
Report Review

You should provide return label
December 13, 2024

Customer should not provide return label. I returned the watch and paid the return label.

Date of experience: December 3, 2024