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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazing Prices on sunglasses for my son. Got a great deal on Nike.
Easy to order, appreciate telling me about applicable discount codes but would rather have the code automatically applied at checkout instead of me having to enter it.
Great sale price and shipping was fast even during the Xmas holiday.
Found the perfect watch watch for Christmas at the just the right price. Check out was also easy. Looking forward to receiving my gift in time for the holiday.
Classy watch at a great price. Awesome online service. Timely delivery.
Great experience w Ashford! Love the watch! Beautiful bracelet and clasp. Lovely silver dial.
I have ordered on your website before and would like to be able to track my order but on a previous order here this month the shipping service had not updated the tracking for six days.
This was so easy. They shipped quickly and communication was great
The glasses look great, and shipping was very quick (around 5 days only)
Great so far! Watch arrived quickly. Only thing is the box was broken but no big deal. Overall great!
I'm still waiting for my return authorization?
They didn't answer phone and haven't returned my email.
Good selection but why one one coupon code can apply, can't use the 10 percent off code
Nothing to complain about! DHL import fees to Canada were slightly higher than expected but can't fault ashford.
Sad you did this to me. Prior to it was always a pleasure shopping here
Fast delivery, got the exact product ordered. Happy with the item.
Happy with the purchased! Always recommended with friends!
I found your website experience to be acceptable. Just had on problem. Couldn't get Gpay to work.
Disappointed but I should have known better._——————————————————————————-
Great merchandise. Excellent prices. Quick delivery. Highly recommend.
Good service, i had a watch with no battery i returned it and it was quickly replaced with a new one and sent back to me in a few days.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

