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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,865 reviews

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Florida
1 review
0 helpful votes
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I have bought 4 Tag Heuers from you
January 3, 2025

I love the deals and 2 of my watches are over 20 years old and work like new! Wish you still had them but super happy you are still around.

Date of experience: December 24, 2024
Ohio
1 review
0 helpful votes
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4th Purchase
January 3, 2025
Updated review

Big fan of the selection, cost, and UI on the website. If you want a watch Swiss made with quartz timing then buy with Ashford.

Date of experience: December 24, 2024

Great selection
October 9, 2024
Previous review

Great UI, good selection, happy with the products, I'll follow up on the shipping. Edit, shipping was great!

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
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Shipping is horrific
January 3, 2025

Watch is great. Shipping was not. After 3 attempts they return it. Delivery time form 9am-9pm. I have JOB! Can't sit home 12 hours waiting and they wont hold it ups store for me to pick up. Bummer I won't be ordering anything else from Joma

Date of experience: December 24, 2024
Guatemala
1 review
0 helpful votes
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Don´t pay Express Shipping
January 3, 2025
Updated review

So so far so good, only negative paying extra for express shipping it took 5 days to deliver.

Date of experience: December 24, 2024

So so far so good, I hope the product
December 21, 2024
Previous review

So so far so good, I hope the product

Date of experience: December 11, 2024
Panama
1 review
0 helpful votes
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Ease of mind
January 3, 2025

Very easy to purchase, shipping very fast. Very good prices

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Super Watch
January 3, 2025

Very attractive watch.clean clear face.will be worn a lot.

Date of experience: December 24, 2024
TT
1 review
0 helpful votes
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Most bang for the buck
January 3, 2025

Ashford always comes through with high quality products at the best price

Date of experience: December 23, 2024
Hong Kong
1 review
0 helpful votes
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A happy purchase
January 3, 2025

This is my first purchase with Ashford. The watch was packaged well and delivered promptly. A happy purchase!

Date of experience: December 23, 2024
Missouri
1 review
0 helpful votes
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Super Happy
January 2, 2025

The additional coupon with the already incredibly low price

Date of experience: January 5, 2025
Virginia
1 review
0 helpful votes
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Great Shopping Experience
January 2, 2025

Seamless, fast shopping experience. Easy to navigate and check out.

Date of experience: December 23, 2024
Peru
1 review
0 helpful votes
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Amaizing products
January 2, 2025

Great shopping experience, fast and really good products:

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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Fantastic experience
January 2, 2025

Simple and straightforward will purchase here again and enjoyable experience!

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Good Experience
January 2, 2025

Good Experience ordering from Ashford. Prices are good as well.

Date of experience: December 23, 2024
Wisconsin
1 review
0 helpful votes
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Great prody
January 2, 2025

Great experience with my order, thank you! The glasses and watch were excellent

Date of experience: January 2, 2025
Virginia
1 review
0 helpful votes
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Not clearly labeled
January 2, 2025

The description and title did not list that it was the miniature version of the ornament. It's too small for our tree.

Date of experience: December 23, 2024
New York
3 reviews
0 helpful votes
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Nice
January 2, 2025

I thought the watch would have been heavier but I like my watch and wear it everyday

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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NA
January 2, 2025

Strap was not the same as shown in the image during shopping. Suggest the sellers to place correct representative images for the shoppers to refer.

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Great watch
January 2, 2025

Immaculate great packaging. My girlfriend is going to love it

Date of experience: December 22, 2024
Maryland
1 review
0 helpful votes
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Good option for watches
January 2, 2025

Excellent value watches for all tastes. I have bought a few Swiss watches always at very competitive prices.

Date of experience: December 22, 2024
Illinois
1 review
0 helpful votes
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Simple, straightforward
January 2, 2025

I placed an order for a Hamilton watch previously and it came as described in mint condition with a carry case. I have been satisfied with my experience.

Date of experience: January 1, 2025