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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,862 reviews

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Pennsylvania
1 review
0 helpful votes
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It's perfect.
January 9, 2025
Updated review

So far so good. Nice and easy. Now we will wait and see about shipping and condition on receipt.

Update: Exactly what I wanted. Exactly what I expected. Well done Ashford.

Date of experience: December 30, 2024

So far so good
December 30, 2024
Previous review

So far so good. Nice and easy. Now we will wait and see about shipping and condition on receipt.

Date of experience: December 20, 2024
New Jersey
1 review
0 helpful votes
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Excellent service
January 9, 2025

Quick service on purchase, also follow up on receipt of purchase. Best

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Movado
January 9, 2025

Nice website and nice item. I will shop here again...

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Easy
January 9, 2025

Easy to order, good products, fast shipping. User friendly

Date of experience: December 30, 2024
New Jersey
1 review
0 helpful votes
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Great Service
January 9, 2025

Watch was delivered within days, new as stated along with the manufacturer warranty card

Date of experience: December 30, 2024
Indiana
1 review
0 helpful votes
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New Favorite Dress Watch
January 9, 2025

First experience with Ashford and will not be my last. It shipped same day and arrived in 2-3 days just in time for Christmas. Don't hesitate to purchase.

Date of experience: December 30, 2024
Singapore
1 review
0 helpful votes
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Reliable
January 9, 2025

Smooth transition, door to door I don't even have to do any tracking

Date of experience: January 12, 2025
New York
2 reviews
7 helpful votes
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Great Nike eyeglasses for sport
January 9, 2025

Shipped timely and received intact. The Nike product was manufactured by Nike and therefore was the original product.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Great products and pricing
January 9, 2025

Love what I got and it came way faster than I thought it would!

Date of experience: December 29, 2024
Colorado
1 review
0 helpful votes
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Great watch for nightime luminosity
January 9, 2025

Ok nice process and watch arrived very quickly with no issues.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Repeat customer
January 9, 2025

Always a pleasure shopping here, good selection + great prices.

Date of experience: December 29, 2024
Oregon
1 review
0 helpful votes
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Shipped on time and arrived on time
January 8, 2025

Very happy, this is my second purchase in 2 years. Website was easy to navigate and order from.

Date of experience: December 29, 2024
Ohio
1 review
0 helpful votes
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Watch was great just wish you guys cleaned the box up before shipping it out.

Date of experience: December 29, 2024
New York
1 review
0 helpful votes
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Mr jefff
January 8, 2025
Updated review

Best service available. Watches always brand new as described.

Date of experience: December 29, 2024

Great service
October 15, 2024
Previous review

Fast delivery and great service. Will definitely use Ashford in the future. This is my second watch.

Date of experience: October 5, 2024
New Jersey
1 review
0 helpful votes
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Top Notch
January 8, 2025

Great experience! Exactly as pictured and great packaging.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Battery didn't last
January 8, 2025

Battery lasted only 2 weeks. But, good watched. Never and issue.

Date of experience: December 29, 2024
New York
2 reviews
0 helpful votes
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Great optical frames at great price. Very convenient check too. The selection is wonderful. Even if you have an issue the service and prompt and professional.

Date of experience: January 8, 2025
AE
1 review
0 helpful votes
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Awesome Buying Experience
January 8, 2025

Products are authentic and for a very fair price!Hope u get more swarovski collection accesories/jewelries in the future—at the moment-it's only very little selection you've got🥺

Date of experience: December 29, 2024
New Jersey
1 review
0 helpful votes
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.
January 8, 2025

...

Date of experience: December 29, 2024
Virginia
1 review
0 helpful votes
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Love it!
January 8, 2025

Had a very positive experience in terms of prices, descriptions of products, pictures were very clear.

Date of experience: December 29, 2024