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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,773 reviews

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Peru
1 review
0 helpful votes
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Nice watch
January 25, 2025

Nice watch nice watch Nice watch nice watch Nice watch nice watch.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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Great Sunnies for a great price
January 25, 2025

Amazing! I enjoyed the prices and the shipping was super fast!

Date of experience: January 15, 2025
Germany
1 review
0 helpful votes
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πŸ‘πŸ»
January 25, 2025

Bis jetzt alles gut gelaufen. Wenn der Sendung schnell kommt. Bin ich total happy.

Date of experience: January 22, 2025
Virginia
1 review
0 helpful votes
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New watch
January 25, 2025

Easy to navigate site. Quick service. Would definitely recommend

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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I like watches.
January 25, 2025

Had exactly what I was looking for. Fast and prompt ordering and delivery. No problems what so ever. πŸ‘πŸ‘

Date of experience: January 15, 2025
Uzbekistan
1 review
0 helpful votes
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πŸ‘
January 25, 2025

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Date of experience: January 15, 2025
Washington
1 review
0 helpful votes
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This site rocks
January 25, 2025

They may not carry every make and model of watch and the ones they do carry are the best prices on the internet. Only thing I would do differently is pay for next day or 2 day shipping as ground service to the West Coast took a week. The buying experience was super easy and the product exceeded my expectations.

Date of experience: January 14, 2025
AE
1 review
0 helpful votes
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Easy shopping with Ashford
January 25, 2025
Updated review

Great experience and smooth. Shipping was quick and the order reached me.

Date of experience: January 14, 2025

Great shopping experience
December 18, 2024
Previous review

Great shopping experience while getting my Mido Multifort watch from Ashford. Ordering was smooth, discount coupons applied and the shipping process was good. Unfortunately their shipping partner delayed the delivery of the package which is not up to Ashford.

Date of experience: December 8, 2024
Australia
1 review
0 helpful votes
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Easy ordering process.
January 25, 2025

Quick and easy process and the watch arrived earlier than expected

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Great price. Great deal.
January 25, 2025

The shipping was faster than what I thought and I got the watch in 4 days.

Date of experience: January 14, 2025
Michigan
1 review
0 helpful votes
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Happy
January 25, 2025
Updated review

I am very happy with my purchase, the watch was delivered fast. I will continue to do business with Ashford. 5 stars

Date of experience: January 14, 2025

Great
January 17, 2025
Previous review

Great watch super fast delivery. I am very happy with my purchase

Date of experience: January 6, 2025
Texas
1 review
0 helpful votes
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Ok
January 25, 2025

Not using it yet. No idea. Looking another design but reasonable price

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Excellent
January 24, 2025

Los productos que se vendes son muy buenos y baratos, voy a seguir comprando πŸ‘

Date of experience: January 14, 2025
New York
2 reviews
0 helpful votes
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Easy to shop with Ashford!
January 24, 2025
Updated review

Nice speciality men's watches with good prices and discounts are to be had on Ashford's website. They are very well customer oriented when they deliver on the products they sell very timely and packaged carefully and professionally.

Date of experience: January 22, 2025

Great discounts and modern looking watches for men
January 22, 2025
Previous review

Great price and no or low shipping cost is perfect! I like great values and Ashford does this!

Date of experience: January 12, 2025
New Jersey
1 review
0 helpful votes
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Ok watch, good customer service
January 24, 2025

The watch is slightly defective so customer service was able to provide accomodations to compensate for the products issue. I am thoroughly satisfied with the experience.

Date of experience: January 5, 2025
MD
1 review
0 helpful votes
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All good
January 24, 2025

All good, thanks. WOnderful prices and quality of the products

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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So far so good! Can't wait to see the Watch arrive in the mail… The website is easy to navigate and the checkout cart is very fluid. The proof is in the execution but so far we are at 100%!

Date of experience: January 25, 2025
Colorado
1 review
0 helpful votes
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If it gets delivered as expected and is the correct frame, then it will have been a good and efficient experience.

Date of experience: January 13, 2025

Quick and easy!
January 24, 2025
Previous review

Quick and easy!

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Great prices, expected quality!
January 24, 2025

I saw a pair of frames I wanted at Macy's, I found them her for a MUCH Better price.
Thank you Ashford, I will definitely be back.

Date of experience: January 26, 2025
New York
1 review
0 helpful votes
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Premium Products at a Great Price!
January 24, 2025

I've ordered from Ashford several times and have never been disappointed. Service is fast and products are exactly as described.

Date of experience: January 23, 2025