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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Returns are not easy or quick. You have to email, receive an authorization, then wait
Really! Who sells one piece earing felt like a sales gimmick... Need to mention on site highlighted stating one piece earring only! In bold
This was my first experience with Ashford. Pricing was very competitive and shipping was prompt. They live up to their positive reputation.
UPS sucks, ups delivery guy trying to overcharge me RM250++ for the tax thing.i paid online rm180+.
Easy and smooth transaction, the watch was shipped just a few hours after I bought it, I received it quickly in my country, thanks!
Though I typically don't enter PayPay until ready to order, I'm surprised I wasn't able to review my order after logging into PayPal. It just instantly placed the order in PayPal. I don't see that with other websites.
Every time I try to make an order it does not go through. Today I tried to call Ashford and the phone site said leave a message or send an email and we will get back to you within 48 hours. That is no good. I have purchased a lot of watches form Ashford and they have been good but ordering is always a problem. I have to have the products shipped to an address where they will be safe when delivered as thieves steal from my doorstep. That complicates purchases.
The watch looks really good. I like buying from ashford. Ashford sells great stuff. I will definitely buy from ashford again in the future
Very pleased with the prompt service and add ten more characters to please the website creators!
Great place to shop for watches ands eyeglass frames
The products I purchased are all in good condition and no delay. The discounts are great that you can buy branded watch at affordable price
Fast and easy ordering experience and convenience. Shipping was very timely and correct.
Ashford never fails to provide value for your money. Extremely satisfied return customer.
Nice and beautiful glasses but they came late, should be better
Fast service and a good quality quartz watch. Love the price too.
Easy web page to navigate and they kept me informed of the status of my order every step of the way.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for your feedback, and we apologize for any confusion regarding the Swarovski earring. We understand your frustration, and we will certainly take your suggestion into account to make it clearer on our site by highlighting that it is a single piece earring.
We appreciate you bringing this to our attention, and we're committed to improving the shopping experience for our customers.
Best regards,