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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Stuff arrived before my anniversary and my husband and was very happy.
Quality products, great prices, fast shipping. Always a good shopping experience.
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Had 2 incidents I had to cancel the order. Seamless experience for those. Items arrived in good condition as well for other orders.
The Armani exchange sunglasses I bought looked worn and fake.
Easy to shop on the website. Easy to navigate and see tge products.
Shipping should be free… how much can postage really be on this? Maybe $1.50!
Fast Shipping! Great products and discounts! Love the designer names and selection available
Easy to navigate. Items were very clear. Recommended! Will order again very soon!
Thanks! Very happy with this vendor! Highly recommend! Very happy with this vendor! Highly recommend! I looked them up before purchasing. Better business bureau and trust pilot both give overall excellent scores. No hesitation to order again.
Great prices for great products. Have purchased various things on this site.
Nice watch, timely delivery, wrong box and wrong paperwork.
Product was delivered on a timely manner and was exactly what I expected.
I know I can count on Ashford's reputation. The products are as advertised.
Good so far. It was fine but I needed to return and order something smaller it was way too big.
The quality of the watches is perfect. Quick shipment. Thanks
This is the second watch I bought from Ashford...I really like the watches they sell and the prompt delivery.I live in Australia and from door to door it only takes 6 days...I love it! I will definitely buy again soon!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hi,
We sincerely apologize for the issue you experienced with your Armani Exchange sunglasses. Please rest assured that everything we sell is 100% authentic. We understand your concern and are committed to resolving this matter.
Please reach out to us at [email protected], and we’ll be happy to assist you further.
Thank you for bringing this to our attention, and we look forward to helping you.
Best regards,