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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Glasses bit uncomfortable on the nose.
Not sure why the original price was higher?
It was very easy to check out. Select your items go to mailing address put in your payment code and it is done very easy and efficient.
Good experience, was sent and received quickly, thanks, I will consider more stuff in the future from this great shop
Everything went smoothly, fast shipping and well packed, highly recommended
Bough 4 sets of sunglasses. Two that say unisex. One fits my tiny 6 year old, the other is too big for my size 7 1/2 head. Other two are great. Very inconsistent sizing.
Hi,
Thank you for your feedback. We apologize for the inconsistency in sizing. Unfortunately, we do not have control over the sizing from the brands we carry. We understand how frustrating it can be and appreciate your understanding.
If you'd like assistance with exchanges or need help with any of your purchases, please don’t hesitate to reach out to us.
Best regards,
Merch arrived timely and in good condition. Unbeatable value.
Have always had a good experience. Pricing is good. Orders shipped quickly with no damages. Products arrive as displayed. No issues.
I am most definitely keeping Ashford on my list of go-to shopping sites.
Quick and convenient purchase. Wife loves it. Arrived on time with tracking
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We’re truly sorry to hear that your experience wasn’t a pleasant one. We strive to provide excellent customer service, and we regret that we didn’t meet your expectations. Please feel free to reach out to us directly at [email protected] so we can learn more about what happened and work to resolve the issue.
Thank you for sharing your feedback, and we hope to have the chance to make things right.
Best regards,