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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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This is my second order of this product. The first one arrived used. It had no price tag and wasn't even wrapped. Someone had already used it. This second one arrived brand new.
I've purchased several watches from your company. This time, however, I received a used one. Here's why I believe it's used: First, there are pen marks on the strap. Second, the price tag is missing. I thought it wasn't there originally, but I confirmed it after watching an unboxing video of the same model on YouTube. I received it in Korea through an American shipping agent, so it's difficult to return it, so I'm just using it. I'm very disappointed in your company's product management.
The entire process was pretty seamless, very satisfied with my purchase. I would do business with Ashford again
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I just placed an order, so far not a bad experience.
Bought a watch as a gift, it looks great and came very well packaged. Best price I was able to find for this particular watch.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Good outcome and quick delivery. Item was as described.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Have purchased two different watches both he as been wonderfully. No complaints
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great products Great selections easy to order and fast delivery
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
They have a really good selection brands and models the purchase was easy and the product was as said and it was fast delivery
I ordered this for my fiancé's birthday and was very happy to see it was delivered on time without a hinch. I had it ordered and delivered overseas in Canada. Everything was super smooth. And the watch set is very nice.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Ashford, has always provided great value and customer service.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I've bought from Ashford previously and have never been disappointed
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
The process of purchasing the watch was effortless. I experienced no concerns with the process, nor do I have any issues with the watch.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Really easy to work with updates on shipping the usual good practices
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I have been picking up the Gevril and GV2 Potente watches at deep discounts lately from Ashford. So far have the Potente two-tone, the vibrant red dial Potente and just purchased the bright yellow dial Potente. Love the installment payment plans too.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I am a repeat buyer from Ashford. Hands down great experience every time. Their selection of watches and prices are hard to beat.
This is my first buy watch on Ashford. I think is very cool. It's cheap than original watches website. I will recommend to my friends.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Fast service and good value on products. Good communication on status as well.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Quick delivery, product as expected, price lower than competitors
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
They did everything they promised. Fast delivery, better price, good packing... very satisfied.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Very nice experience. If I had to tell something in order to level up my experience is that the website is kind of cheap and not like luxury experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
These cat eye Karinas as purrrfect and just what I wanted. So glad I could find them at Ashford
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.