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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Texas
1 review
0 helpful votes
Follow Neil M.
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I am a frequently fly for business around the world and normally just deal with the airline direct. However, I was not prepared to pay the ridiculous business class flight cost United wanted, so decided to try a consolidator. I read reviews and was very skeptical but I went through the motions as a comparison. I had a specific date, time period and route I wanted to fly. Ariel was extremely patient and consistently provided various options. I agreed on what I thought was the ideal route and timing. The result was a saving of $3100.

Date of experience: January 16, 2019
Nevada
1 review
0 helpful votes
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Excellent service.
January 18, 2019

Agent was so fantastic and helpful. Tickets here are cheaper too. I booked 2 trip to the Philippines and the agent was so helpful and patient in searching the dates and prices that I wanted. Thank you Pierre.

Date of experience: January 16, 2019
Hawaii
1 review
0 helpful votes
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It gave it a good because I think they could be more clear in their pricing and advertising. When they say that there's no ITN charge, it really is at the end when you pay. They don't explain that very well. It's a charge that ASAP charges to book with airlines. You also have a choice to not protect your ticket, which is nice. Yes, better explanation of the fees would be nice. I have used them twice already and their prices are better than anyone else's and would recommend them. Just need patience in their English, little hard to understand sometimes.

Date of experience: January 16, 2019
North Dakota
1 review
1 helpful vote
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Excellent customer service, very smart, helpful and friendly. Absolutely satisfying knowing that the person who was helping me really know her job what an outstanding employee.

Date of experience: January 15, 2019
Illinois
1 review
0 helpful votes
Follow Tabitha M.
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We booked a trip to the Philippine's, a side trip to Thailand and a layover with a tour in Japan. They have taken care of everything! We are so happy with the service and can't wait until July for the trip to begin!

Date of experience: January 13, 2019
Florida
3 reviews
0 helpful votes
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Instant Savings!
January 14, 2019

We searched the web for airfares finding only high prices or inconvenient itineraries. A friend recommended ASAP Tickets. Our whole price with a non-stop flight, taxes, fees, baggage, AND insurance was $400 less (each ticket) than any base price we were finding. There is a process... But our agent was supremely kind patient professional and personable. A great booking experience!

Date of experience: January 12, 2019
Canada
1 review
0 helpful votes
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Seneca is very helpful in selecting the right connections for me. Great job...! Simple and easy, also clear instructions.

Date of experience: January 10, 2019
Arkansas
1 review
0 helpful votes
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I am pleased with the service I received from my agent. He took his time to find me the right flight I asked for.

Date of experience: January 10, 2019
Illinois
1 review
0 helpful votes
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Barbeth is very helpful and good job. I will recommend. I ask question and she answer what i want. Like flights, schedule, and my budget fare. Thank you.

Date of experience: January 10, 2019
Canada
1 review
0 helpful votes
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Excellent Service
January 10, 2019

Great price and you beat everybody price specially Pandora who really helped me a lot.
Excellent Service
Best Price

Date of experience: January 9, 2019
California
1 review
0 helpful votes
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Great Customer Servcie
January 7, 2019

ASAP tickets. Is great and their Rep Bliss was very patient and gives customer service. Ticket is lower than other agency ive gone to.

Date of experience: January 5, 2019
Maryland
1 review
0 helpful votes
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Excellent service
January 7, 2019

Ozzie was the best. He worked with us until we found what we were looking for. He went beyond his duties. Would highly recommend him and ASAP tickets and will use them again in the future.

Date of experience: January 4, 2019
Canada
1 review
1 helpful vote
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Excellent service
January 7, 2019

Booked my tickets to india for my family. Its super easy. Thanks to Gohil. He given me the great deal.

Date of experience: January 4, 2019
South Carolina
3 reviews
0 helpful votes
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Evelyn
January 6, 2019

Evelyn, my agent was wonderful. She really worked with me on my flight to Poland and got me what I wanted. I will be using her in the future for other flight tickets. She made the process easy and made sure we verified all information.

Date of experience: January 4, 2019
California
1 review
0 helpful votes
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Convenient
January 4, 2019

The agent was knowledgeable and respectful. The time I consumed talking was worthy. I found easy talking because of the language used.

Date of experience: January 4, 2019
Washington
1 review
0 helpful votes
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Fantastic
January 4, 2019

Rep Jamel made booking the flight an enjoyable experience. That means a lot. It is important to be safe getting to and from the University. This leaves less headache and more study time. He will be helping me to book the hotel as well.

Date of experience: January 3, 2019
Georgia
1 review
0 helpful votes
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Took me a while to get it together. But they were very patient with me. Over all a great service from beginning to end!

Date of experience: January 3, 2019
Colorado
1 review
1 helpful vote
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Terrifict job
January 4, 2019

I've never written any reviews before... here I am I will make one through my own experience from Maybelle... She was helpful and patiently working on my flight going from Honolulu to Manila... especially on the discounted fare with the dates that I wanted. She did on excellent in communication... thank you Maybelle keep up the good job

Date of experience: January 2, 2019
California
1 review
4 helpful votes
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Extraordinary Service
January 1, 2019

I was referred to asap. Tickets by mom who booked a trip for France. I booked a round trip for South Korea. Geneva assisted me every step of the way. From A to Z! She stayed for her shift later than normal to make sure everything was finalized for me. She was truly kind, genuine and thorough. Answered all my questions. I have personally worked in customer service and support for over 17 years and I have never been treated so incredibly well. Absolutely mind blowing. This may sound like an over the top review but I believe in positivity & all too often we focus on negative. So I wanna make sure I praise this great experience. I will never go through a different company. Being able to handle this with a real human and no computers only is such a rare blessing these days. Geneva, you are a rockstar!

Date of experience: December 31, 2018
Washington
1 review
0 helpful votes
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Wayne provided efficient assistance who found the cheapest Fare with quality Airlines. His 3 phone calls is all it took in best airfare search.

Date of experience: December 30, 2018