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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Excellent
September 27, 2021

He was very patient with me and helped me get a very good deal...

Date of experience: September 27, 2021
Texas
1 review
0 helpful votes
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Excellent service
September 27, 2021

Awesome service. Harper gave me options for my trip and advised me accordingly. This is super customer service.

Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
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Unexpectedly helpful
September 27, 2021

A+ service. I am still on my trip now and was very happy with ASAP Tickets. I need a one-way ticket to a popular destination and wanted it nonstop. Other sites likes Expedia and TripAdvisor were showing me tickets with 2 or 3 other stops, which added up to 18 hours worth of layovers, and they wanted $250 or $300 for those tickets. ASAP Tickets got me a nonstop flight with NO LAYOVERS, just a 2.5 flight to my destination, for only $126! And customer service was extremely helpful, even tried to help me find a bus and do some financial math. Very polite people that really go the extra mile. Excellent company, I am recommending them to my family and friends. Highly satisfied beyond my early expectations!

Date of experience: September 27, 2021
Canada
3 reviews
0 helpful votes
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Very helpful and Patient
September 27, 2021

Mr. Quest is very helpful finding our flight. He is so accommodating guy. Wishing all costumer service is like him but of course they are. I have a great experienced.

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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Well done!
September 27, 2021

Efficient, actual live person helping! No waiting, helpful & friendly

Date of experience: September 26, 2021
Maryland
1 review
0 helpful votes
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On point
September 26, 2021

I had the most pleasant person Montereo he was the best. He took his time was very informative and knowledgeable. He didn't stop until he made me happy. Kept in touch the whole time will definitely use again.

Date of experience: September 26, 2021
California
2 reviews
0 helpful votes
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What a helpful man!
September 26, 2021

Philip S. Was very very patient with me... VERY patient... and I appreciate it a lot.
I'm really slow on the computer and with his guidance I completed all the boxes!

Date of experience: September 26, 2021
New York
1 review
0 helpful votes
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Fair
September 26, 2021

I have seen cheaper tickets after I bought my tickets

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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Our Lisbon trip
September 26, 2021

Zed was extremely patient and helpful in arranging suitable air
Travel arrangements for a trip to Lisbon, Portugal. He was
Always courteous and displayed professionalism in his
Conduct. He very much knew his business and was able to
Lead me to a very satisfactory outcome.

Date of experience: September 26, 2021
North Carolina
2 reviews
0 helpful votes
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RT. US to Portugal
September 26, 2021

Efficient, convenient, good value. So far 5 stars. First time with this booking so final review after return flight because to proof is in the pudding.

Date of experience: September 25, 2021
California
1 review
0 helpful votes
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Fast and not salesy experience
September 25, 2021

Not pushy nor aggressive sales folks. Went out of their way to find me the best route and price. I will recommend to others for sure and will use them myself again.

Date of experience: September 25, 2021
California
1 review
0 helpful votes
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I was a little bit frustrated because Japan airline cancelled their flight and it cost me double now to get my ticket to another airline to go to the Philippines.
But luckily, my agent LYKA took care of me and look for another flight for me. I'm giving the 5 STAR to LYKA.

Date of experience: September 25, 2021
Arizona
1 review
0 helpful votes
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Excellent service
September 25, 2021

Paco was great at finding the lowest price for my flight back to Phoenix! When the times didn't work out for me we ended the call because I wanted to look around for better price, he called me back in 5mins with the best price compared to all the others. The service was perfect, highly recommend!

Date of experience: September 25, 2021
Georgia
1 review
0 helpful votes
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Easy purchase
September 25, 2021

Purchasing & viewing tickets online was quite simple. Navigating through the site was easy. Everything right at your fingertips.

Date of experience: September 25, 2021
Canada
1 review
0 helpful votes
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Travel
September 25, 2021

I was very grateful with y agencyhe was helpful in many ways to make my trip comfortable

Date of experience: September 25, 2021
Michigan
1 review
2 helpful votes
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HORRIBLE EXPERIENCE
October 24, 2021

This website is a scam. I purchased 4 international flights with the premium "travel insurance" for an extra $70 per ticket. The travel insurance is a literal scam. I booked with someone named Decard who told me the travel insurance allows for free cancellation, no rebooking fees, and 1 checked bag per ticket. Lo and behold, when I am reviewing my tickets, there are no checked bags allowed. When I try to contact Decard his number is disconnected. Hours later someone else contacts me. Their solution is to "upgrade" the ticket which now has gone up in price by $250. I regret using this website.

Date of experience: September 24, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted your feedback.

Please help us to locate your travel request by sending your booking Confirmation Number & Associated email address at the following email address:

[email protected]

Thank you in advance.

Texas
1 review
0 helpful votes
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Time of. Grief
September 24, 2021

My agent was amazing I just lost my wife and he helped me and was extremely professional and did not stop until he found the tickets that worked for me he is an amazing agent and my hero

Date of experience: September 24, 2021
Texas
1 review
0 helpful votes
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Very Horrible experience when it comes to cancelled flights. Never rely on their support when finding alternate flights. Do it yourself directly with the airline and you can find the best options without missing your connecting flights. If I did not take the initiative of going directly to the check in counter in the airport I would have missed my flights. Their alternate time and date are the worst. They even gave me alternate date moving my flight to 6 days later which meant i would be stranded in a city for that period! Obviously the agents rely only on their horrible system software to find flights which does not give the best options. My wife just took a few minutes by google search to find me alternate flights. The way they make you wait atleast an hour to simply fix the schedule is horrible. They have agent to agent rules that will mess up your urgent issues. I will never use Asap tickets again nor recommend them. In fact, they should replace their name to ‘Verylatetickets'

Date of experience: September 24, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted your feedback.

Please help us to locate your travel request by sending your booking Confirmation Number & Associated email address at the following email address:

[email protected]

Thank you in advance.

Utah
1 review
0 helpful votes
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Super.
September 23, 2021

Great service
Highly recommend
I'll use this service again.
Thanks

Date of experience: September 23, 2021
North Carolina
2 reviews
0 helpful votes
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Satisfied
September 23, 2021

Very well. I am very satisfied. The Customer service person was excellent in his approach and was patient, listened to my concerns and solve my problem accordingly.

Date of experience: September 23, 2021