Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ASAP Tickets

ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
See all photos
How would you rate ASAP Tickets?
grey stargrey stargrey stargrey stargrey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Superb Service
November 22, 2021

Unity was an angel. So polite, so patient, so helpful.

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
Follow Josh I.
Unfollow Josh I.
Share Review
Report Review

Nice job!
November 22, 2021

Magnus my agent worked hard, and was professional. Would definitely use again.

Date of experience: November 22, 2021
Canada
1 review
0 helpful votes
Follow AURORA M.
Unfollow AURORA M.
Share Review
Report Review

CSR very good.
November 22, 2021

CSR helped me get the best and mpst affordable ticket and comsidered my situation having 2 kids.

Date of experience: November 22, 2021
Virginia
1 review
0 helpful votes
Follow Abdul G.
Unfollow Abdul G.
Share Review
Report Review

Outstanding customer service
November 21, 2021

The agent was great helping me finding the best possible deal on my flight. The response was quick, sufficient and clear to understand. Thank you Mandela!

Date of experience: November 21, 2021
Washington
1 review
0 helpful votes
Follow Cayden H.
Unfollow Cayden H.
Share Review
Report Review

Excellent Experience and Service
November 21, 2021

Marlou did a great job with trying to plan our flights within our allowed time while trying to find us the best deal. They were the cheapest website also after many comparisons, even beating our own credit card travel rewards.

Date of experience: November 20, 2021
North Carolina
1 review
0 helpful votes
Follow Lee S.
Unfollow Lee S.
Share Review
Report Review

Very happy with Abe
November 20, 2021

I compared a couple companies. One "local personal service" travel agency and my new friend Abe.
Abe returned phone calls in minutes.
Competitor as long as 8 hours
Abe returned emails within the hour
Competitor up to 3 days.
Abe was also around $200 per ticket cheaper.
Thanks Abe your my new travel guy. I look forward to getting to ride in that dream car someday.

Date of experience: November 20, 2021
Oregon
1 review
0 helpful votes
Follow Vernon O.
Unfollow Vernon O.
Share Review
Report Review

ASAP ADVANTAGE
November 20, 2021

From the first conversation I had with Vixen I knew the options and details I was dealing with would have some positive solution.
Both texting/emails and phone conversations have been answered with tremendous professionalism.

Date of experience: November 20, 2021
Florida
1 review
0 helpful votes
Follow Elva Luisa Z.
Unfollow Elva Luisa Z.
Share Review
Report Review

Excelente.
November 20, 2021

Mi experiencia con Asap Tickets es excelente. Muy satisfecha con su trabajo muy profesional paciente y maravilloso trato. Gracias y lo recomendaría por su seriedad. Bendiciones

Date of experience: November 19, 2021
Maryland
1 review
0 helpful votes
Follow Wilma M.
Unfollow Wilma M.
Share Review
Report Review

Business class ticket
November 20, 2021

My experience is Excellent travel was able to accommodate my needs for my travel.

Date of experience: November 19, 2021
New York
1 review
0 helpful votes
Follow Gugulethu A.
Unfollow Gugulethu A.
Share Review
Report Review

Best service
November 20, 2021

Thanks to the consultant Lao for being awesome and patient. I am happy.

Date of experience: November 19, 2021
California
1 review
0 helpful votes
Follow Nina H.
Unfollow Nina H.
Share Review
Report Review

Excellent
November 20, 2021

Surya always been nice to me this is my 2nd time to get my ticket going back home and he is very accommodating.

Date of experience: November 19, 2021
Michigan
2 reviews
0 helpful votes
Follow Laura U.
Unfollow Laura U.
Share Review
Report Review

Please experience making reservation and keeping the timing and cost in line with what was found and offered initially

Date of experience: November 19, 2021
California
1 review
0 helpful votes
Follow Shannan D.
Unfollow Shannan D.
Share Review
Report Review

I was sold two round trip tickets by Diaz in July. I specifically requested Economy class so there would be no additional charges for baggage fees and seat selection. I was promised by Diaz my tickets were Economy and his paperwork showed "Economy Class". Only after I contacted the airline directly did I find out they were, in fact, Basic Economy class. This meant I had to pay hundreds of dollars extra for baggage fees and seat selection for myself and my daughter. I was lied to by Diaz just to make the sale. When I called to complain, Diaz promised a refund of the baggage fees if I sent him the receipts. I sent the receipts in an email. No response. I emailed and called ASAP numerous times about this matter with no response. Each time I call, I am promised a return call from a "supervisor" to resolve the problem but NO ONE EVER CALLS ME BACK. This has been going on for three months. I call and speak to an agent who promises to "escalate" the case to a supervisor and tells me someone will call back in one hour, 24 hours or 3-5 days. It doesn't matter. No one ever calls me back and they will never transfer your call directly to a supervisor. I am still waiting for my call back and refund as promised. This is a shady, criminal business who will say anything to make the sale with lies and unethical behavior. Then they hide behind their system which makes it impossible for you to ever speak to someone who could hold these liars responsible for fixing the problems they created and refund customers as promised.

Date of experience: November 19, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 127281
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
2 reviews
0 helpful votes
Follow CELESTE I.
Unfollow CELESTE I.
Share Review
Report Review

Great Experience
November 19, 2021

Wembley the customer service rep was very nice and professional. He provided me with great price for my family and I. He made the process easy
And less stressful. Thank you.

Date of experience: November 18, 2021
Florida
1 review
0 helpful votes
Follow Fanny J.
Unfollow Fanny J.
Share Review
Report Review

Good customer service.
November 18, 2021

Oasis was very patient, he took time to check, explain and have information ready for me over the phone, he's good at customer service.

Date of experience: November 18, 2021
Canada
1 review
0 helpful votes
Follow Teofilo W.
Unfollow Teofilo W.
Share Review
Report Review

Great
November 18, 2021

That was amazing, Corvo, explain to me all the things that I need for my travel

Date of experience: November 18, 2021
New York
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Great helpful
November 18, 2021

My issues helped very quick just only less than 15 mins.

Date of experience: November 18, 2021
Canada
1 review
0 helpful votes
Follow Arpita S.
Unfollow Arpita S.
Share Review
Report Review

Excellent Service
November 18, 2021

Appreciate every help from Dmitri. He was awesome! I would go back to him for my next travel plan and would like to reward him at that point of time. Thanks

Date of experience: November 17, 2021
California
1 review
0 helpful votes
Follow Yevgeniya S.
Unfollow Yevgeniya S.
Share Review
Report Review

My agent (Westwood) promised me to make changes to my ticket for 2-3 weeks, he kept saying he was working on them and he never emailed me the updated ticket. Their sales agents are total liers, they would say that someone is working on your order and that is not true, that supervisor will call back and nobody calls back. What the are good at is charging you money. I wish I didn't leave tips to this agent initially. No not waste your time with them. Find a reliable agent.

Date of experience: November 17, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 127277
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

New York
1 review
0 helpful votes
Follow Narcisa W.
Unfollow Narcisa W.
Share Review
Report Review

Satisfacción al cliente
November 17, 2021

Esta es la segunda compra de tikes, con el mismo vendedor, muy satisfechos con su atención.

Date of experience: November 17, 2021