ASAP TicketsReviews 8,721

ASAP will ruin your trip. They are an awful company to deal with... no they are worse than awful! If you have any issues they will not help you fix them. They will cheat you from start to finish!

Don't book- they hard sell with a lot of kissing to make you think they are going to be your agent. Once they've got your money they disappear... cant reach them after hours and hours of on hold transfers.
And the so-called ITN "Travel Care Service" thats extra $$ in case you have to make changes- Junk!
They got all my money- Covid round 2 hit and had to wait until able to change and now "So sorry" we cant use your $2,000.00USD from prior insured flight towards any changes so ASAP = lies, lies, lies

Excellent service and super patience showed by my Travel consultant Shanmay who approximately spent 2+ hours understanding my travel needs, figure out options, and eventually recommending a fit choice. Kudos to her as she went out of the way to figure out visa restrictions for Indian PP holder, Covid restrictions, etc. Absolutely 5 star service and will be a return customer. Keep up your good service because its not just a travel business but rather making people meet their families.

I got my tickets through this. A friend had told me that it was a good site to get tickets. And at this point I dont know who to be mad at! I got to the airport and they said I couldn't go! With everything on hand shots test result everything READY TO GO! I paid 1500 on my tickets to Brazil. I haven't taken a vacation in 8 years I haven't seen my family in 8 years! And paid for insurance on my tickets incase I cancel or if something happens so that I can't go They wanted to give a flight for The 3rd But that doesn't work I had a date to go and a date to be back working it was supposed to be on my time if it's MY MONEY. They said I could change the date but they won't let me pick my date and they said I have till October of next year to pick! BUT THESE SONS OF $#*!ES WONT LET LET PICK! AND THEY ARE REFUSING TO REFUND ME! I'm not losing my money they said some one would call me back and this was on the 29th! We are now on the 1st of the month and still not a god damn call back! Completely unbelievable I do not recommend for any to get tickets with them their customer service is horrible and they don't care because they already have your money.

The first phone call was 1 hour 45 min and not check in frequently to know if I'm still on the line and eventually was cut off without receiving a call back. After 2 additional calls which were hung up on finally the 4th person I spoke to was Gilzean. Gilzean was super helpful and detailed and finally assisted me in rebooking my flight to South Africa. Having struggle for 5 hours I will not recommend ASAP to anybody to do business with. I was assured buying travel insurance to receive a full refund should any unforeseen circumstances beyond my control happened just to be advised my ticket is none refundable. It cost me an additional $370.00 to rebook a flight.