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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Arizona
1 review
0 helpful votes
Follow ANNAMARIA L.
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Excellent Customer Service
December 21, 2022

Raul was kind, patient, and professional. He searched many different options to accommodate my priorities, until he found the flight that best suited me. This is the second time I rely on ASAP for my travel needs and so far, I have been very pleased.

Date of experience: December 20, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Annamaria,
We really appreciate you sharing your review of our service. Thank you!

Canada
1 review
0 helpful votes
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Thank you to Enzo
December 21, 2022

Very supportive was Enzo and patience. He meet my financial needs by and also got the perfect airline company.

Date of experience: December 20, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Justine,
We’re so happy to have you as a customer. You’re welcome to come again anytime.

Florida
1 review
0 helpful votes
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Great service and price
December 21, 2022

Vuvraj worked really hard on helping find and book my flight. Extremely patient and understanding.

Date of experience: December 20, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Toni,
Thanks for sharing your review with our community. It means a lot to us.

California
1 review
0 helpful votes
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For Yamato
December 20, 2022

Yamato is very patient in dealing with my technical problems and looking for flights.

Date of experience: December 19, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Emmelie,
Thank you! Your positive feedback is much appreciated.

Canada
1 review
0 helpful votes
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Excellent
December 19, 2022

Friendly staffs and always there for you in any situation you may asked regarding with your flight details

Date of experience: December 19, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Merryvic,
We’re grateful that you took the time to leave us a review. Thanks a lot!

Canada
1 review
0 helpful votes
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EZRA
December 19, 2022

Ezra is very helpful and amazing. She knows what she's doing.

Date of experience: December 18, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Elfeda,
Thanks for sharing your review with our community. It means a lot to us.

California
1 review
1 helpful vote
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Booked San Diego to Manila Ticket recently, certain Agent Mirage was very pushy all throughout the transaction, he wants clients to booked right away even with a limited details provided and doesnt give a lot of options that beneficial to clients, at some puts a lot of pressure and annoying. And after the booking, the Agent was no longer responding on emails even promised to provide seats fot my entire my families' flight but to no avail. Not so good experience.

Date of experience: December 18, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 210959
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

New Jersey
1 review
0 helpful votes
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Please go take your usiness elsewhere since not good for this place no refunds given and lousy customer service and no refunds given for a year from this company

Date of experience: December 18, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 210957
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.

Thank you in advance.

Arkansas
1 review
0 helpful votes
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Awesome
December 18, 2022

Travolta was a pleasure speaking with and on his off day, had one of his associates contact me. Excellent service!

Date of experience: December 18, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Jim,
We’re so happy to have you as a customer. You’re welcome to come again anytime.

Canada
1 review
0 helpful votes
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Exceptional
December 18, 2022

The agent that assist us (Marjorie) is very accommodating and have provide excellent customer service. Went above and beyond our expectation, she did a good job on giving us a great deal. Would definitely recommend it to others. Smooth transaction.

Date of experience: December 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Teresa,
Thank you for the review! Your feedback is much appreciated and helps our team improve.

California
1 review
0 helpful votes
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Services were great
December 17, 2022

I am Very satisfied with all aspects of the service.

Date of experience: December 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Emeka,
Amazing feedback. Thank you so much for giving us 5 stars!

Nevada
2 reviews
0 helpful votes
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Great Service
December 17, 2022

My rep Caliban did a great job and found the best flight rates with less lay overs.

Date of experience: December 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Eduardo,
Thank you for being our customer and leaving us a wonderful 5-star review.

Michigan
1 review
0 helpful votes
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Excellent Service
December 17, 2022

Cavani was very knowledgeable, courteous and efficient at his job. He found great tickets for me. Greatly appreciated.

Date of experience: December 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Shirley,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Virginia
1 review
0 helpful votes
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Mándani is amazing
December 17, 2022

She just was perfect. Helped out so much in booking our tickets

Date of experience: December 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Randolph,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Canada
1 review
0 helpful votes
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Over and above expectations
December 17, 2022

I contacted ASAP as I had used them four times before prior to the pandemic. When I learned that my previous agent was given a promotion and could not wear deal with me Athena jumped in and looked after all my needs and requests

Date of experience: December 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Paul,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

California
1 review
0 helpful votes
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I bought flights to India from LAX months ago. Since then my flight changed from 22 hours to 36. I called the agency on Dec 4th to request special seats due to my husbands disability. This has never been a problem and airlines within the US, going out of the US, and flying into the US are required to honor seat assignments (Air Carrier Access Act) at no cost when its disability related. Today is Dec 16th, my flight is tomorrow and they have STILL not completed this request. Its too late now, even in American Airlines wanted to help, all seats are booked. The agent's excuse was that every time she called American is that they were closed... Literally makes no sense. They are open from 6 AM to 11 PM every day and it had been 10 days at that point. Extremely disappointed. Will never use this agency again.

Date of experience: December 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 210955
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Florida
1 review
0 helpful votes
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5 Stars
December 16, 2022

I would recommend this company to all my family. David the REP was so kind and polite and he also was very knowledgeable at what he does. I was impressed again shout out to DAVID

Date of experience: December 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Toshia,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Canada
1 review
0 helpful votes
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Excellent service!
December 16, 2022

The agent that helped me was very patient and knowledgeable. He tried his best to get us a very good deal. He kept on updating me of the status if he puts me on hold for a while. I am very happy!

Date of experience: December 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Mauren,
Thank you for the 5-star review! We’re here to serve you anytime.

Minnesota
1 review
0 helpful votes
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Domestic
December 16, 2022

Rabina worked very hard to find the flights that worked best for our schedule and was very courteous.

Date of experience: December 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Kenneth,
Thanks for the review! We hope to serve you again in the future.

Canada
1 review
0 helpful votes
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Amazing travel expert
December 15, 2022

Campbell, my ASAP travel expert assisted me in a very professional manner. He helped me with my flight booking, he made sure I got the best deal available for my travel plans. He followed thru from the beginning until eticketing was issued. Thank you very much, Campbell!

Date of experience: December 15, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Juanita,
Thank you! Your positive feedback is much appreciated.