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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow ANTHONY K.
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It was browsing for an affordable ticket from San Francisco to Singapore and was dealing with ASAP for the first time. I ended buying a ticket from a very pleasant young man, (Vicarl, his name) helping me sorting through my very convoluted 5-week travel schedule in Asia. He was patient and very knowledgable in dealing with all the issues that I had. Highly recommend; 5-Stars experience

Date of experience: March 29, 2023
Candice J. ASAP Tickets Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us!

North Carolina
1 review
0 helpful votes
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Love ASAP
March 29, 2023

We travel a lot around the world and just used ASAP for the first time. We had fantastic customer service from NESTER and very good pricing. We are very happy and will be using them for the rest of our travels.

Date of experience: March 29, 2023
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Florida
1 review
1 helpful vote
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Horrible
April 28, 2023

After I purchased the ticket, I got emails that my iterinary was changed. Not a great thing.

Date of experience: March 29, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 232219 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you

Looking forward to hearing from you

Thank you

Canada
1 review
0 helpful votes
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Fast & easy
March 29, 2023

I just inquire in our future trip, my agent was very accommodating, she listened, she gave me other choices that fits our needs. Thanks

Date of experience: March 29, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for your positive review and feedback. We are more than pleased to know that you had an enjoyable experience with us.

Canada
1 review
0 helpful votes
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Great customer service
March 29, 2023

Curtis, is a very kind person with a great knowledge about flights connections, excellent in Customer Service

Date of experience: March 29, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for the kind words! We are so happy that you had a wonderful experience and we hope to see you in the future!

Illinois
2 reviews
1 helpful vote
Follow DEBORAH A.
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I bought round trip tickets and 2 nights to a hotel in Europe. Made it to Europe, but my luggage was lost by airline and I never made it to the city which was my destination and where the hotel was. The ASAP representative could not be reached by phone or by email. Luggage contains most of my cash and my prescription medicine. I spent 2 days trying to get to my destination and getting my prescription refilled. ASAP was useless.

Date of experience: March 27, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 231609
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

Washington
1 review
0 helpful votes
Follow LIA U.
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Gambit quickly got me the best price for the flight.

Date of experience: March 27, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

South Carolina
2 reviews
0 helpful votes
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Europe
March 25, 2023

Mr Finch was very patient and helpful and polite I enjoyed working with him

Date of experience: March 25, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

Maine
2 reviews
0 helpful votes
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This was a very good experience!
March 24, 2023

Our agent, Glycelli (I think that's her name) was extremely helpful. She knew we were concerned about not only price, but also did NOT want long layovers. She worked hard and came up with tickets that achieved both goals! We'll use her and ASAP again!

Date of experience: March 24, 2023
Candice J. ASAP Tickets Rep
over a year old

We're really grateful and appreciate you taking the time to share your rating with us!

Colorado
1 review
0 helpful votes
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Lebron for the SLAM DUNK!
March 24, 2023

Been planning this trip back to the Philippines since October of 2022. BIG family reunion upcoming. Had to create several different itineraries because plans kept changing. Lebron B was my service agent. He is a SUPERSTAR! Always professional, always patient & accommodating, Great follow up with great respect to timing. I wish we could use him for all our travel needs

Date of experience: March 24, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Wisconsin
1 review
0 helpful votes
Follow WILLIAM L.
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I was looking for an international flight, with a specific date and time in mind. I spoke with a representative of ASAP, whose name is Mr. DaVinci, who researched a number of options for me and obtained air travel at the time I wanted with rates lower than I could find anyplace else. He spent the time with me on the phone until we found the best flights and deals available. He understood what I wanted, was never pushy trying to make a sale. Just a great guy, if all representatives of ASAP are like Mr. DaVinci you cannot go wrong using their agency.

Date of experience: March 21, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent DaVinci was able to meet your expectations. Thank you so much for your positive feedback!

Canada
1 review
0 helpful votes
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Awesome Customer Service And Offer
March 21, 2023

Very fast and affordable.

Grande is one if a kind.His awesome.

Date of experience: March 21, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent Grande was able to meet your expectations.

Canada
1 review
0 helpful votes
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Excellent. The representative went above and beyond to help and make sure every aspect was taken care of.

Date of experience: March 21, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words.

California
2 reviews
0 helpful votes
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Very Pleased
March 20, 2023

Ms Kenzie,
Was so patient, and kind with us, helped us along the way found best possible solution for our needs. We will use your services again in future.

Date of experience: March 20, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!

California
1 review
0 helpful votes
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Great deal
March 20, 2023

Worked with Rachel, was very helpful and informative. Gave me a lot of options to choose from.

Date of experience: March 20, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your kind words! We are thrilled to hear that you had a great experience with us.

Maryland
1 review
0 helpful votes
Follow EMMANUEL S.
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Great customer service.
March 20, 2023

Agent was very helpful in looking for a good price for my flight. He was able to give us a very good itinerary.

Date of experience: March 20, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your kind words! We are thrilled to hear that you had a great experience with us.

Canada
1 review
3 helpful votes
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Becareful when buying tickets from ASAPtickets get everything in writing they will tell you to buy Travel Insurance its not Insurance they are ripping you with in house Customer Service of $179

When you have a problem they just say you didn't buy insurance you bought Customer Care Service from ASAP

Bad luck for please buy Travel Insurance from independent Insurance company who are bound by rules not in-house rip off Customer Care

Date of experience: March 19, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 229901
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

South Carolina
1 review
0 helpful votes
Follow JEFFREY G.
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Another good experience with ASAP!
March 20, 2023

Our rep did a great job getting us the right flights at the right price!

Date of experience: March 19, 2023
Candice J. ASAP Tickets Rep
over a year old

We really appreciate you taking the time to leave us a review.

Canada
2 reviews
0 helpful votes
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Excellence
March 19, 2023

Strait to the point. Clear and in MY interest!
Mr. Theodore took the time to understand our needs and requirements and gave us appropriate advices.
We saved time and ended up with good solutions and tickets.
We had to communicante a few times and always on time.
This is what I call an excellent service.
Many Thanks!

Date of experience: March 19, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!

Illinois
1 review
0 helpful votes
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Very professional and helpful.
March 19, 2023

Brian was very helpful in helping me get a good price ticket.
Thanks Brian.

Date of experience: March 18, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy to hear such words about Brian,Thank you.