Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets has a rating of 4.8 stars from 8,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
It was browsing for an affordable ticket from San Francisco to Singapore and was dealing with ASAP for the first time. I ended buying a ticket from a very pleasant young man, (Vicarl, his name) helping me sorting through my very convoluted 5-week travel schedule in Asia. He was patient and very knowledgable in dealing with all the issues that I had. Highly recommend; 5-Stars experience
We travel a lot around the world and just used ASAP for the first time. We had fantastic customer service from NESTER and very good pricing. We are very happy and will be using them for the rest of our travels.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
After I purchased the ticket, I got emails that my iterinary was changed. Not a great thing.
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 232219 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
I just inquire in our future trip, my agent was very accommodating, she listened, she gave me other choices that fits our needs. Thanks
Thank you so much for your positive review and feedback. We are more than pleased to know that you had an enjoyable experience with us.
Curtis, is a very kind person with a great knowledge about flights connections, excellent in Customer Service
Thank you so much for the kind words! We are so happy that you had a wonderful experience and we hope to see you in the future!
I bought round trip tickets and 2 nights to a hotel in Europe. Made it to Europe, but my luggage was lost by airline and I never made it to the city which was my destination and where the hotel was. The ASAP representative could not be reached by phone or by email. Luggage contains most of my cash and my prescription medicine. I spent 2 days trying to get to my destination and getting my prescription refilled. ASAP was useless.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 231609
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Gambit quickly got me the best price for the flight.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Mr Finch was very patient and helpful and polite I enjoyed working with him
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Our agent, Glycelli (I think that's her name) was extremely helpful. She knew we were concerned about not only price, but also did NOT want long layovers. She worked hard and came up with tickets that achieved both goals! We'll use her and ASAP again!
We're really grateful and appreciate you taking the time to share your rating with us!
Been planning this trip back to the Philippines since October of 2022. BIG family reunion upcoming. Had to create several different itineraries because plans kept changing. Lebron B was my service agent. He is a SUPERSTAR! Always professional, always patient & accommodating, Great follow up with great respect to timing. I wish we could use him for all our travel needs
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
I was looking for an international flight, with a specific date and time in mind. I spoke with a representative of ASAP, whose name is Mr. DaVinci, who researched a number of options for me and obtained air travel at the time I wanted with rates lower than I could find anyplace else. He spent the time with me on the phone until we found the best flights and deals available. He understood what I wanted, was never pushy trying to make a sale. Just a great guy, if all representatives of ASAP are like Mr. DaVinci you cannot go wrong using their agency.
We are glad that our agent DaVinci was able to meet your expectations. Thank you so much for your positive feedback!
Very fast and affordable.
Grande is one if a kind.His awesome.
We are glad that our agent Grande was able to meet your expectations.
Excellent. The representative went above and beyond to help and make sure every aspect was taken care of.
We are so grateful for your kind words.
Ms Kenzie,
Was so patient, and kind with us, helped us along the way found best possible solution for our needs. We will use your services again in future.
Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
Worked with Rachel, was very helpful and informative. Gave me a lot of options to choose from.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Agent was very helpful in looking for a good price for my flight. He was able to give us a very good itinerary.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Becareful when buying tickets from ASAPtickets get everything in writing they will tell you to buy Travel Insurance its not Insurance they are ripping you with in house Customer Service of $179
When you have a problem they just say you didn't buy insurance you bought Customer Care Service from ASAP
Bad luck for please buy Travel Insurance from independent Insurance company who are bound by rules not in-house rip off Customer Care
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 229901
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Our rep did a great job getting us the right flights at the right price!
We really appreciate you taking the time to leave us a review.
Strait to the point. Clear and in MY interest!
Mr. Theodore took the time to understand our needs and requirements and gave us appropriate advices.
We saved time and ended up with good solutions and tickets.
We had to communicante a few times and always on time.
This is what I call an excellent service.
Many Thanks!
Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
Brian was very helpful in helping me get a good price ticket.
Thanks Brian.
We are happy to hear such words about Brian,Thank you.
Answer: Thank you for your question. An email confirmation with the e-ticket will follow shortly, if it hasn't already. Be sure to check your spam folder. For any additional information, please do not hesitate to contact your personal travel agent or our Customer Service department. Thank you.
Answer: We are accredited by ARC/IATA, but not by CLIA, and we do not currently sell cruises. Our main activity are discounted air fares. Thank you.
Answer: To get a quote please email us at [email protected] or call one of our travel experts at 650 263 1714. We are open 24/7 so feel free to contact us anytime. Thank you!
Answer: Yes, the price quoted is the price to be paid. Additional perks may be available for purchase on the credit card authorization form, but they require the customer's input to be charged and activated.


We’re really grateful and appreciate you taking the time to share your rating with us!