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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Excellent
July 14, 2023

It's an emergency travel agent helped me on my day off

Date of experience: June 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 247341

Thank you in advance.

California
2 reviews
0 helpful votes
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Great service
June 14, 2023

Sansa was so nice. She was so professional. Sje was so consist to find me the beat deal for my traveling.

Date of experience: June 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad Sansa has helped you with your trip and the services provided are appreciated.

California
1 review
0 helpful votes
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All as well, thank you ASAP
June 14, 2023

Well we kept going back and forth, back and forth, It took a long time but it got done

Date of experience: June 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are happy when our customers are satisfied,Thank you.

Gambia
1 review
0 helpful votes
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Blessing asap
June 13, 2023

Blessing was awesome there was a date change due ti a flight not being available you arrested to work it our. But it was fine anyway

Date of experience: June 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

Your agent Blessing would be so pleased to hear your words of appreciation! Thank you very much!

Virginia
1 review
0 helpful votes
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Thanks Apex!
June 13, 2023

Apex found great multi-city flights for me to Slovenia and Croatia at a good price.

Date of experience: June 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad that our agent Apex was able to meet your expectations. Thank you so much for your positive feedback!

Georgia
1 review
0 helpful votes
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Phenomenal
June 12, 2023

Time was taken to ensure that we got the best value for our dollar. We were certainly satisfied with the service. We will be using your service for certain for our future travelers.

Date of experience: June 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community

GB
1 review
0 helpful votes
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Excellent Customer Service
June 12, 2023

It was easy talking to him. He was very accommodating and he gave me some options

Date of experience: June 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust

1 review
0 helpful votes
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Thank you!
June 12, 2023

Thank you, Thank you!, it was wonderful, thanks, Thanks, thanks
Thank you, Thank you!, it was wonderful, thanks, Thank Thank you, Thank you!, it was wonderful, thanks, Thanks, thanks, thanks

Date of experience: June 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance

New York
1 review
0 helpful votes
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Made it easy
June 12, 2023

Vito was a pleasure to work with and eased my anxiety

Date of experience: June 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the great review! We wish you safe travels in your journey.

Pennsylvania
1 review
0 helpful votes
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Lagos
June 12, 2023

I was surprised how quickly and helpful ASAP tickets were. Was very satisfied

Date of experience: June 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi there,we are glad you're happy with our services.Thank You.

Florida
1 review
1 helpful vote
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I was sold a changeable ticket to Spain during their Black Friday Sale Nov 2022. Made a date for April 2023. Had to cancel the flight and was told I could reschedule before November 2023. Called in May to reserve a new date. Was told my ticket was lost, as it wasn't changeable when I cancelled it, even though I had an email from the service rep at ASAP stating I had credit for a new flight. Liars. Liars. Liars. I have made several calls and complaints and "a supervisor will call me back". No one has called me back. It is now June.

Update: I finally did get a new round trip flight booked in exchange for my original round trip ticket, although I had to pay $350 more. Despite wanting to talk on the phone to a rep, it was all done by email. I didn't get an itinerary due to some computer glitch, so I was worried for a few days after I paid, but the airlines has my reservation listed. So all should be OK. We will see if it all goes smoothly when I actually take the flight in October to Madrid.

Date of experience: June 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 246701
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

Canada
1 review
0 helpful votes
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He was understanding on our situation and to the flight that best suit our needs.

Date of experience: June 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Volkov would be so pleased to hear about your satisfaction with his services! Thanks a lot for your kind words and cooperation with us!

Georgia
1 review
0 helpful votes
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PROMPT SERVICE
June 10, 2023

I had to travel urgently. I called ASAP tickets and Lesley was awesome. He worked with me and got me an amazing offer for such short notice.
Thanks, Lesley, for the excellent Customer Service!

Date of experience: June 10, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

California
1 review
0 helpful votes
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Excellent service!
June 10, 2023

Mirage was thorough, helpful, knowledgeable and courteous!

Date of experience: June 9, 2023
Candice J. — ASAP Tickets Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us!

Canada
1 review
0 helpful votes
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She answered all my question, she give all the details and terminal

Date of experience: June 9, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Arizona
1 review
0 helpful votes
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Windy is a beast
June 9, 2023

Windy worked with us night and day and got what we needed.

Date of experience: June 9, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words and we hope to have the chance to serve you again in the future.

India
1 review
0 helpful votes
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Try to call in WhatsApp
June 9, 2023

Now I am in India.I am a Canadian
Please some time some people never use Canadian SIM card in India. I asked them to call my India number or Canadian whatsapp number but they said we don't have that facility.
Please arrange

Date of experience: June 8, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!

Canada
1 review
0 helpful votes
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Vers vers excellent
June 9, 2023

Excellent service, Good service, patience, excellent take

Date of experience: June 8, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us feedback!

Ohio
2 reviews
0 helpful votes
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Great Job
June 9, 2023

He was so kind when he had me on the phone for about an hour trying to get my credit card problem fixed,he was great,

Date of experience: June 8, 2023
Candice J. — ASAP Tickets Rep
over a year old

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Canada
1 review
0 helpful votes
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Good experience
June 8, 2023

Went beyond and above to address my needs. Thanks a lot

Date of experience: June 8, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us feedback