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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Pennsylvania
1 review
0 helpful votes
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Excellent service
November 28, 2023

Great customer service and loving. Agent was really professional on the phone.

Date of experience: November 27, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Canada
1 review
0 helpful votes
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Sfo trip nov23
November 28, 2023

Excellent service. The customer service representative is very professional and prompt in giving info and feedback.

Date of experience: November 27, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your excellent feedback!

Texas
1 review
1 helpful vote
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Zero Star
December 21, 2023

If I could give them 0 star I would! Please DON'T do business with ASAP Tickets… LIARS AND THIEVES! We paid $597 98 which is unheard for their trip protection and the trip is not really protected cause if you cancel they will deduct more then half of your trip with fees and other items that are not protected which they don't tell you at the time they charge your credit card within seconds. And what ever money you'll fight to get back you'll have to wait 4-8 weeks to get back.
STAY AWAY from ASAP Tickets!

Date of experience: November 27, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 276654
Please email this ID at [email protected] with more info about your reservation, and we will get in touch with you.

California
1 review
0 helpful votes
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Professional service
November 27, 2023

Very happy with Exceptional knowledge of travel business

Date of experience: November 26, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy that you are satisfied with our products and services.Thank You.

Florida
1 review
0 helpful votes
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Cataleya was par excellent
November 27, 2023

Cataleya spent hours on the phone to get me the best options. She had infinite patience.

Date of experience: November 26, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad Cataleya has helped you with your trip and the services provided are appreciated.

Canada
2 reviews
0 helpful votes
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Salesman
December 20, 2023

I made a purchase but there were too many concessions made even at a great price. The salesmen worked very hard. Maybe next time.

Date of experience: November 26, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 276458

Florida
1 review
0 helpful votes
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Janice Watson
November 26, 2023

Excellent communication and follow through skills. Very personable and friendly. Detailed and thorough

Date of experience: November 26, 2023
Candice J. ASAP Tickets Rep
over a year old

We are really glad to hear such a good review coming from our customers. Thank You.

Kentucky
1 review
0 helpful votes
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Excellent
November 26, 2023

This one of my best experiences I have had and would recommend family and friends

Date of experience: November 25, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us a 5-star review.

Canada
1 review
0 helpful votes
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I WANNA GIVE SHAQUILLE A 5 STAR RATING.
November 26, 2023

My agent was really patient, She really followed up with me and ensured I got my booking regardless of the circumstances.

Date of experience: November 25, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Maryland
1 review
0 helpful votes
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The service was great.
November 25, 2023

Wonderful, the agent is always helpful and he goes beyond and above to satisfy the customer.

Date of experience: November 25, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for sharing your amazing experience with us! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!

New York
1 review
0 helpful votes
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Great service
November 25, 2023

Mr. Solomon was a great helper deserves a race, is very experience and excellent customer service

Date of experience: November 25, 2023
Candice J. ASAP Tickets Rep
over a year old

Indeed, Mr. Solomon is a great agent and we are so proud of him! Thank you very much for sharing your amazing impression on our services!

New York
2 reviews
0 helpful votes
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Excellent Client Service
November 25, 2023

At all times Holland stayed with me until we were able to finalize the reservation process (there were two reservations).

Date of experience: November 24, 2023
Candice J. ASAP Tickets Rep
over a year old

Your agent Holland would be so pleased to hear your words of appreciation! Thank you very much!

California
1 review
0 helpful votes
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Very Accomodating
November 24, 2023

Very responsive and very satisfied. The staff answered all questions with respect and very quickly.

Date of experience: November 24, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!

Washington
1 review
0 helpful votes
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Limbaga was very professional
November 24, 2023

My travel plans went swift and easy. Limbaga was well spoken, and easy to talk to. She was thorough and got me what I needed.

Date of experience: November 24, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so glad you've been satisfied with Limbaga's assistance! Thank you so very much for being our Customer!

New Jersey
1 review
0 helpful votes
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Great service
November 23, 2023

I used ASAP tickets for my non-stop tickets for business class tickets from JFK to MNL on short notice. They got me the cheapest tickets available. They also helped two of my family members

Date of experience: November 23, 2023
Candice J. ASAP Tickets Rep
over a year old

Many thanks for being our customer and taking your time to review our services with a 5 stars rating! We are so glad we've been of great assistance to you and your family!

South Africa
1 review
0 helpful votes
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Stress free
November 22, 2023

Service was awesome. Agent went all out to find deals that matched my budget. Totally, helpful and efficient.

Date of experience: November 22, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Florida
1 review
0 helpful votes
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Agent Inayat
November 22, 2023

Inayat had good communication skills and convinced me to purchase from ASAP. I will know more after I make the actual trip.

Date of experience: November 22, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear ANIL P., We are glad that our agent Inayat was able to meet your expectations. Thank you so much for your positive feedback!

Georgia
1 review
0 helpful votes
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He helped me with the few challenges I had with the form. I'm hooked up with flights, rental car, hotel, etc. And he found discounts too. He's professional, competent and friendly too.

Date of experience: November 21, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!

Virginia
1 review
0 helpful votes
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Awesome
December 15, 2023

The representative help me and very patient to me. I Would give her a 5 star for the best Service.

Date of experience: November 21, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Bella,

Thank you for contacting us!
We are happy to hear that you had a good experience. It is our goal to deliver the highest quality of service to all of our customers, so we would love to learn more about what prompted your feedback (1 star). You will soon be contacted by our representatives and your review has been assigned a special ID: 275532

California
1 review
0 helpful votes
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Upgrade from economy to business class ticket
November 21, 2023
Updated review

Mr. Apaar of ASAP was helpful and patient in helping us upgrade to business class with some savings. Although it is expensive upgrade we wanted to experience the food and comfort flying business class just once in our life.

Date of experience: November 21, 2023
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!


American/JAl airline ticket from San Diego to Manila round trip
September 11, 2023
Previous review

Manzi, our ASAP coordinator was patient and kind in finding us our airline tickets at a reasonable price and within our designated parameters for departure and return with reasonable takeoff and landing times.

Date of experience: September 11, 2023