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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow FERNANDA I.
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Great
April 7, 2024

Great service everything done perfectly fast and gently

Date of experience: March 28, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.

California
2 reviews
0 helpful votes
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The agent, Nemar, was very patient and helpful. He was able to provide my requested dates and times for the flight i want.

Date of experience: March 27, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We're pleased to hear that your experience was less stressful and that Nemar provided patient and helpful service.

California
1 review
0 helpful votes
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Very helpful
April 5, 2024

Give more details to customers about their looking for

Date of experience: March 26, 2024
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Virginia
1 review
0 helpful votes
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Wonderful experience
April 5, 2024

Wonderful customer services offers by customer care

Date of experience: March 26, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us a 5-star review.

Maryland
1 review
0 helpful votes
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Rolex is the best for what is doing he did find a great tickets deal for my parents in a blink of the eye. I will tell all my friends to buy ticket from him.🙏

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We're thrilled to hear that Rolex provided exceptional customer care and found a great ticket deal for your parents.

New York
1 review
0 helpful votes
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Excellent service
April 5, 2024

The agent was on top of her game. She searched for the flight that suited my needs.

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We're pleased to hear that our agent provided excellent service and found a flight that suited your needs.

Canada
1 review
0 helpful votes
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Snow is the best representative
April 5, 2024

Thank you so much Snow for assisting me with a few last min tickets! She is so polite and accommodating. She is patient and does everything she can to make you satisfied. I'm excited to continue working with you

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We're glad to hear that Snow provided excellent assistance with your last-minute tickets. We appreciate your kind words and look forward to continuing to serve you.

Washington
1 review
0 helpful votes
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Excellent
April 4, 2024

It's was very nice and kind support to get true to the point.

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.

Georgia
1 review
0 helpful votes
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Awesome
April 4, 2024

Awesome. Very kind. Get the best deal from this gentleman

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

New York
1 review
0 helpful votes
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Helpful, thank you
April 4, 2024

Excellent, good customer services, good listener to my need

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Florida
1 review
0 helpful votes
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It was straightforward to work with Milo. I think we will work with him long time.

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

California
1 review
0 helpful votes
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Philipinnes
April 4, 2024

Our agent was real nice and very helpful always have great service

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Philippines
1 review
0 helpful votes
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Excellent customer agent
April 4, 2024

Belvedere. He really helped me thru the processing of my ticket.

Date of experience: March 25, 2024
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

California
1 review
0 helpful votes
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She provided several options from LAX to Rome vs SFO to Rome and return flight from Florence vs Rome. I then asked her for different departure date which she gladly provided.

Date of experience: March 24, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for sharing your experience! We're delighted to hear that Estillore provided you with excellent service and patiently helped you navigate through various flight options.

Georgia
1 review
0 helpful votes
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Excellent
April 3, 2024

It was above expectation and it was very helpful it was very good.

Date of experience: March 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

California
1 review
0 helpful votes
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Purchased their " Premium plan" for purposes of Rebooking at no charge if needed. Requested flight cancelation shortly after booking,Representative never responded. Repeated emails and Voicemail requests ignored. Almost caused me to lose my Overseas flight as a No~Show had I not contacted Airlines directly.
When trying to rebook ( same flight 1 week later) they wanted to charge High additional fees. Got Transferred around to so many representatives, was placed on Hold long periods, received Poor Excuses from " Supervisor " for the additional fees, They refuse to honor the plan they sell you at time reservation being made. Very Unethical Co.They do not treat you as a Valued Customer once the sale is made. They advertise Low Prices but when you call prices jump unbelievably higher. ***AVOID the headaches, frustrations, excuses, rudeness, unnecessary transfers etc, book directly with Airlines or Different Agency. I've used many Travel Companies have Never had such a Bad Experience. Be Warned!

Date of experience: March 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 297917
Please email this ID at [email protected] with more info about your reservation, and we will get in touch with you.

Virginia
1 review
0 helpful votes
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Very nice and good at his job, excellent job
They treat me as family and community

Date of experience: March 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Hi there,we are glad you're happy with our services.Thank You.

Kentucky
2 reviews
3 helpful votes
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The Agent, Matt was excellent.
April 2, 2024

My travel expert Matt L, was excellent and worked tirelessly for my family. The Asap services itself was less than par, with inconsistent information but Matt nailed it for us. For him, I'll give 5 stars.

Date of experience: March 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,
We are truly sorry to hear about your disappointment with ASAP assistance, nonetheless we are glad that you've been satisfied with agent's service!
Your complaint is assigned a special ID: 297891 and the agent is already working on your case and shortly will get in touch with you.
We will do everything possible to deserve your further cooperation with us!
Thank you very much!

North Carolina
1 review
0 helpful votes
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I am certified
April 2, 2024

Although it takes more time but am certified that at the end the purpose was achieved

Date of experience: March 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the excellent review! We hope to see you back in the future.

New York
1 review
0 helpful votes
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Excellent service
April 2, 2024

All questions answered and so helpful and polite and find me exactly what i need

Date of experience: March 22, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.