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ArchitecturalDepot

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ArchitecturalDepot Reviews Summary

ArchitecturalDepot has a rating of 4.3 stars from 6,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.

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Clemens S.
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The shipping was super quick and the goods were exquisitely made, although a little pricey by my standard.

Date of experience: June 24, 2016
Dennis L.
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Website was not too responsive...
June 24, 2016

Website was not too responsive...lots of "thinking" time.

Date of experience: June 24, 2016
Schenectady N.
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I was very satisfied with the shutters
June 24, 2016

I was very satisfied with the shutters. However, the hardware package was lacking one screw cover. (covers blend in with the shutter color to hide the screw) Instead of 12 screw caps to cover 12 screws, the package contained only 11 screw cap covers. Fortunately, since my window wasn't very long, I only needed to use 8 screws to install the shutters.

Date of experience: June 24, 2016
Ann O.
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...
June 24, 2016

Date of experience: June 24, 2016
Michelle D.
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This was NOT an easy ordering process
June 24, 2016

This was NOT an easy ordering process. The price of the shutters became more expensive after I used a coupon code. I tried to use the online chat and called the 888 phone number and waited over a half hour and was never connected to a staff person. I had to redo my whole order another day in order to get the lower price.

Date of experience: June 24, 2016
Deborah K.
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So far so good
June 24, 2016

So far so good.

Date of experience: June 24, 2016
James C.
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Very Good
June 24, 2016

Very Good

Date of experience: June 24, 2016
Harriet D.
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Great selection of chair rails!
June 24, 2016

Great selection of chair rails!

Date of experience: June 23, 2016
Thomas W.
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Product was expected to ship & then was delayed. Customer rep said they would work on it to have it shipped sooner. Never happened. I then wanted to cancel the order as I was able to get the product expedited from another vendor. I was then told it could not be cancelled as it was ready to ship. Returned products the day I received them. Waiting on refund.

Date of experience: June 23, 2016
Christine C.
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Fantastic customer service
June 24, 2016

Fantastic customer service. Loved all the color choices & sizes. Your company is top notch in service & quick delivery. I will recommend this company over any big box store. Thank you for a great product.

Date of experience: June 23, 2016
Gary F.
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...
June 23, 2016

Date of experience: June 23, 2016
Jack H.
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Great
June 23, 2016

Great

Date of experience: June 23, 2016
Anthony M.
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Everything was fabulous
June 23, 2016

Everything was fabulous

Date of experience: June 23, 2016
James S.
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Decent first experience with website and good pricing. The shipment took longer than expected and longer than was indicated by the email when I was told my products were shipping. Not sure if this was due to a mistake or not but a phone call got things moving. My order took 15 days to arrive. This was okay for a personal order but would be to slow for a job order.

Date of experience: June 23, 2016
Cory H.
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Vgdfsfsd
June 23, 2016

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Date of experience: June 23, 2016
Joseph V.
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It would be good if the picture frame wall panels came in 2" increments.

Date of experience: June 23, 2016
Richard X.
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Site easy to use
June 23, 2016

Site easy to use. Being able to pay using PayPal a plus also. "EZ"

Date of experience: June 23, 2016
Dorothy L.
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The stars are as described, packaged very well and arrived in a timely manner. Pleased with the purchase.

Date of experience: June 22, 2016
Bill R.
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Had problem adding an item and going to check out. Product was great and very pleased!

Date of experience: June 22, 2016
Peggy A.
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Website easy to access, ordering easy
June 22, 2016

Website easy to access, ordering easy. Great product and great pricing.

Date of experience: June 22, 2016

From the business

Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...


architecturaldepot.com
Founded in 2001
Brea, CA, United States