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ArchitecturalDepot

4.3

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ArchitecturalDepot Reviews Summary

ArchitecturalDepot has a rating of 4.3 stars from 6,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.

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Andrew C.
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Great product
July 8, 2016

Great product. They look great on my house.

Date of experience: July 8, 2016
Noel W.
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The delivery was delayed and no one could tell me when I could expect delivery

Date of experience: July 8, 2016
sue f.
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JUst what I needed
July 8, 2016

JUst what I needed

Date of experience: July 8, 2016
Gaye M.
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I love your products, did get some chipping on the medallion upon installation though.

Date of experience: July 8, 2016
Joe R.
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Smooth ordering process
July 8, 2016

Smooth ordering process.

The shutters look great, went up real easy (I do a LOT of my own work so I have a good amount of experience). One minor item: the covers that snap over the screws (to make them less visible) don't always stay put. No big deal to me. I plan to order more of these shutters for other windows on my house. They really dress up the appearance of the place!

Date of experience: July 7, 2016
C Y.
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Products seem nice
July 8, 2016

Products seem nice. Only flaw was it was almost a month before receiving them.

Date of experience: July 7, 2016
Courtney K.
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Super easy to find what I needed and I love that I could order through Amazon, however it took over a month for me to receive my order. When I tried to contact customer service to find out when top expect my order, it took several days to hear back from anyone. It was not the best experience.

Date of experience: July 7, 2016
DENISE W.
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I was pleased with the order received BUT very disappointed that I never received a email or call back on my inquiry for prices for custom order sizes total of 3 pairs exterior shutters custom sizes

Am ordering custom sizes from somewhere else...

Date of experience: July 7, 2016
Pocho R.
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Had to wait too long for the item and received conflicting updates on the order. Otherwise the item was very satisfactory.

Date of experience: July 7, 2016
Audrey R.
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Easy and fast
July 7, 2016

Easy and fast.

Date of experience: July 7, 2016
susan c.
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The online ordering was very easy and found what I needed with no problem. My problem with this entire process was that when I ordered them, it said that I would have the product the next week. It actually took a month to receive. I ordered on 6/7 and just received it on 7/6. Calling to find out the shipping information was a nuisance as I called several times and sat on hold for long periods of time, one time for more than 30 minutes, finally I just hung up. If I had known it was going to take so long I probably would have ordered elsewhere. I plan on making another purchase to finish doing all of the windows in my home. I ordered one set so that I could see if I liked them enough to do the rest of the windows. However, due to the long time span to wait for delivery, I may choose to go to another company.

Date of experience: July 7, 2016
Pamela H.
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Part of my order was lost and it seemed to take several days before order was resent.

Date of experience: July 7, 2016
Virginia
2 reviews
4 helpful votes
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RUN AWAY FROM THEM
July 6, 2016

The customer service is pathetic. Talk to 2 different people and get 3 different answers, you read that right. And still no resolution. They are nothing more than order takers, no stock, no warehouse, they just fulfill for others. An elaborate middle man that takes your money then hides.

Date of experience: July 6, 2016
Scott R.
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Very quick and efficient
July 6, 2016

Very quick and efficient. Easy to interact with the sales reps for order changes also.

Date of experience: July 6, 2016
Tamera G.
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Great customer service
July 6, 2016

Great customer service. Had issues with delivery carrier, but Architectural Depot got right on it and cleared up issues I had immediately.

Date of experience: July 6, 2016
Mike B.
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Order took too long to arrive
July 6, 2016

Order took too long to arrive. Customer service was no help.

Date of experience: July 6, 2016
Anna G.
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Great so far...
July 6, 2016

Great so far...hope it comes in as easy and correct!

Date of experience: July 6, 2016
Frank S.
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PRODUCT WAS FINE, EVERYTHING WE WANTED
July 6, 2016

PRODUCT WAS FINE, EVERYTHING WE WANTED.
SHIPPING WAS THE ONLY NEGATIVE ASPECT, IT
WAS SLOW.

Date of experience: July 6, 2016
Dan F.
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Good product
July 6, 2016

Good product.

Date of experience: July 5, 2016
Eric t.
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Good product so far
July 6, 2016

Good product so far. Took longer than expected to receive the order

Date of experience: July 5, 2016

From the business

Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...


architecturaldepot.com
Founded in 2001
Brea, CA, United States