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ArchitecturalDepot Reviews Summary
ArchitecturalDepot has a rating of 4.3 stars from 6,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.
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Great product. They look great on my house.
The delivery was delayed and no one could tell me when I could expect delivery
JUst what I needed
I love your products, did get some chipping on the medallion upon installation though.
Smooth ordering process.
The shutters look great, went up real easy (I do a LOT of my own work so I have a good amount of experience). One minor item: the covers that snap over the screws (to make them less visible) don't always stay put. No big deal to me. I plan to order more of these shutters for other windows on my house. They really dress up the appearance of the place!
Products seem nice. Only flaw was it was almost a month before receiving them.
Super easy to find what I needed and I love that I could order through Amazon, however it took over a month for me to receive my order. When I tried to contact customer service to find out when top expect my order, it took several days to hear back from anyone. It was not the best experience.
I was pleased with the order received BUT very disappointed that I never received a email or call back on my inquiry for prices for custom order sizes total of 3 pairs exterior shutters custom sizes
Am ordering custom sizes from somewhere else...
Had to wait too long for the item and received conflicting updates on the order. Otherwise the item was very satisfactory.
Easy and fast.
The online ordering was very easy and found what I needed with no problem. My problem with this entire process was that when I ordered them, it said that I would have the product the next week. It actually took a month to receive. I ordered on 6/7 and just received it on 7/6. Calling to find out the shipping information was a nuisance as I called several times and sat on hold for long periods of time, one time for more than 30 minutes, finally I just hung up. If I had known it was going to take so long I probably would have ordered elsewhere. I plan on making another purchase to finish doing all of the windows in my home. I ordered one set so that I could see if I liked them enough to do the rest of the windows. However, due to the long time span to wait for delivery, I may choose to go to another company.
Part of my order was lost and it seemed to take several days before order was resent.
The customer service is pathetic. Talk to 2 different people and get 3 different answers, you read that right. And still no resolution. They are nothing more than order takers, no stock, no warehouse, they just fulfill for others. An elaborate middle man that takes your money then hides.
Very quick and efficient. Easy to interact with the sales reps for order changes also.
Great customer service. Had issues with delivery carrier, but Architectural Depot got right on it and cleared up issues I had immediately.
Order took too long to arrive. Customer service was no help.
Great so far...hope it comes in as easy and correct!
PRODUCT WAS FINE, EVERYTHING WE WANTED.
SHIPPING WAS THE ONLY NEGATIVE ASPECT, IT
WAS SLOW.
Good product.
Good product so far. Took longer than expected to receive the order
From the business
Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members