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ArchitecturalDepot Reviews Summary
ArchitecturalDepot has a rating of 4.6 stars from 6,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.
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1) I tried to contact Cust. Service and never got anyone online nor the phone.
2) My product was delivered to the wrong address, so that caused a delay on receiving my product.
3) Trying online chat and once connected I asked a questions regarding shipment and no one ever got back to me.
So overall I was not pleased with the services, and will not be ordering in the future nor will I recommend anyone too.
I returned one corbels and have not had my credit card credited for the item. Left two phone messages and no one has returned a call. Would be nice to know what is going on. I know the item reached the warehouse because I checked fed ex tracking
Found fast what I was looking for, easy checkout, first time buyer, excellent experience! Thank you!
I was able to find the color of shutters that I wanted and at a great price.
Great service
I only wish you had them in wood instead of vinyl
I tried to order from Home Depot and Lowes but they didn't have the right size and color combination in stock and wanted a lot more money to special order them. I got exactly what I needed, cheaper, delivered to my house from Architectural Depot. I recommend it to everyone who needs new shutters.
Well packed and intact. Will order again
Will see if the gable vent I ordered is actually worth the $200 I just spent for a 24" aluminum vent. Seems kinda pricey if you ask me. Received the Gable Vent I ordered after waiting two weeks only to find out I was sent the wrong size (too small for rough opening) Rather then send it back and be forced to wait 2-3 additional weeks I made adapter rings to accommodate the difference in sizes. Will see if this works or not. Not very pleased with this company especially since I gave them the size of the rough opening.
So looking forward to a long-term future relationship. This is my first order and looking forward to our next purchase. Thank you!
A great place to secure & shop hard-to-find exterior design items
Very prompt, great selection, prices were way better than the store!
No problems Delivered on time, and looks great on the house.
Forcing me to leave a comment is absurd.
Found what I was looking for...Love my
Easy to order, great service
Shopping and product were great. Shipping was terrible. It seemed like after the item was shipped, you were through with me. I emailed questions about shipping and got no answers. Very frustrating. Someone really needs to work on that part of the shopping experience.
Let's see... You had the styles & sizes in stock when the "blue" and the "orange" big box stores didn't. They offered to special order it - and get it to me in 2 - 3 weeks. Your selection is better, your prices cheaper, and you got it to me about 2 weeks faster than they could've.
Just keep doing what you're doing - and I'll be coming to first every time before I get in a car and drive to a store.
Happy Monday folks - you're doing a great job. I already told my GC about you...
SITE VERY WELL LAID OUT
Pleased with my shopping experience and the quality of the product.
From the business
Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members