Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Arby's has a rating of 1.6 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Arby's most frequently mention roast beef, curly fries and fast food. Arby's ranks 317th among Restaurants sites.
We monitor reviews for authenticity
Me and my husband went to Arby's in vestal for dinner around 6:30. All of my food was hot and the server JuJu helped us an was very nice. The manager also was very professional and kind with a greeting at the door
What have y'all done to this was a perfect sandwich. This is not the real Swiss cheese On my sandwich. It was a processed white cheese with artificial flavoring. Y'all need to think about what y'all are doing to a great sandwich. I won't buy it anymore until that nasty cheese is gone. Bring back the real Swiss cheese. That was nasty y'all.
The team member Laura in the Ruston Arby's Restaurant is awesome. The food is always really good but it is the friendliness and genuine smile from this employee that makes me want to come again.
When we arrived no one acknowledged us. There were only 3 people working 1 at drive through and 2 on the line at the back. We ordered new rib sandwich. It was fair but too much garlic. The mint chocolate shake had no whipped cream and no chocolate! What a disappointment!
The mayo tasted like cum and the relish tasted like bull testicles that were blended up and your meat tasted like chicken
Looked forward to trying the new ribeye garlic sandwich based on the commercials and pictures. Got one today and it was so small and nothing like advertised. Well I'll know not to get it again.
Hadn't been to Arby's for awhile in Lawrenceburg, In but a friend and I wanted a reuben sandwich and I remembered Arby's to have a great one. NOT NOW! Small bit of corned beef, sad, little kraft and sauce and lots of bread. Won't do again!
Omg! I tried the spicy roast beef combo and it sure was spicy. It was so spicy it made my stomach turn. I had to leave early from work due to throwing up and having diarrhea. I recovered after being on bed rest and close to bathroom for 16 hours. I lost 7 lbs. No more of that spicy roastbeef!
Cold sandwiches hardly no sauce cold greasey fries was not impressed at all will think twice before I go there again did not give me a recipe either
The service as of late has been horrible. Not to mention the wait time and the aus jus is always missing from my order.
I ordered two simple sandwiches and they messed it up so badly. I'm really upset. Don't go to the arbys on Henry street Muskegon. I was very clear on my order and they totally ignored me.
Made me fart SO MUCH AND SO BAD everyone abandoned me INCLUDING my husband right when we said our vows on our wedding... the whole church had to evacuate and my husband left me at the alter while I was sobbing because of the stench my fart liquids emitted as it was vaporizing onto the ceiling. Arby's RUINS RELATIONSHIPS and the fries I got weren't even CURLY!
Tried the loaded Chicken Bacon Ranch Mac'N Cheese at the Flagstaff Arby's for lunch (12/30/22). Cannot recommend it, a cheddar cheese would have been better.
Please bring back the Market Fresh Turkey & Swiss sandwich. That's the only thing I enjoyed at Arby's & ever since you discontinued it, I haven't been back.
Avoid Arby's #1526, at 8031 Montgomery Road, Cincinnati, Ohio. Terrible customer service. I tried making a simple order at the drive-thru and was interrupted by the employee at least 4 times. I decided that drive-thru order taking wasn't the employee's strong suit, so i went inside. So, there were 8 employees in the restaurant, no customers, at 1815, Sunday, December 18,2022. One young lady was on her cell phone, near the front counter, yelling and screaming at someone on her cell phone. What the heck is going on here? I asked to speak to the manager, as it seemed this place was clearly out of control. Shaundra came up and identified herself as the manager. I asked her about the lady screaming into the cell phone and Shaundra said that was her manager. Oh My Goodness. Avoid this Arby's. Never again, for me. Terrible customer service
I absolutely love the Diablo dare I really want it to stay. Arby's knows how to do spicy the right way
Try their burger, so I do. Spend 22$ on a burger 3pc chicken strips 1 curly fry and a drink and the burger is so saturated with sauce you couldn't even eat it. It went in the trash. I'm glad people think u can just throw away money! Just disgusted with how people that work in fast food do not care! If they wouldn't eat it what makes them think u would?! Unbelievable!
On 12/14/2022, my wife and I stopped at the Silverdale, WA restaurant #6099. Long story short, order to go, took to local park to eat. All was good until I got down to the last few bites of my double roast beef sandwich. Found a light brown hair about 8 1/2" long in my sandwich. Didn't match my short grey hair or my wife's color. Kind of ruined the experience.
First of all they are always out of something. Today it was strawberry cream pie bites and ice. Yes believe it or not I said ICE. My tea was extremely warm. Their food taste good but I can't seem to to get everything I order and pay for, and fries are old and cold. I'm not exaggerating in the least. Very old and cold. I'm really tired of wasting my money. I want a full refund.
The Arbys on Main in Norman Oklahoma can't get an order right. When I got thru and order a french dip sandwich I always request they toast the bun, which it says should be on menu, they don't. Just plain bread with dry meat on it to dip in the sacue. When I got thru and order their new Waynu Burger I request no sauce, as it tastes like McDonalds big mac sauce. Of course I get home and it has the crappy Big Mac sauce all over it. They just can't get a simple request correct at this location. Which I will no longer be going to.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account