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Arby's

1.6

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Arby's Reviews Summary

Arby's has a rating of 1.6 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Arby's most frequently mention roast beef, curly fries and fast food. Arby's ranks 317th among Restaurants sites.

service
153
value
148
shipping
40
returns
44
quality
135

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New York
1 review
0 helpful votes
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Awesome service
February 9, 2023

Me and my husband went to Arby's in vestal for dinner around 6:30. All of my food was hot and the server JuJu helped us an was very nice. The manager also was very professional and kind with a greeting at the door

Date of experience: February 8, 2023
Texas
1 review
0 helpful votes
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Reuben
February 8, 2023

What have y'all done to this was a perfect sandwich. This is not the real Swiss cheese On my sandwich. It was a processed white cheese with artificial flavoring. Y'all need to think about what y'all are doing to a great sandwich. I won't buy it anymore until that nasty cheese is gone. Bring back the real Swiss cheese. That was nasty y'all.

Date of experience: February 7, 2023
Louisiana
1 review
0 helpful votes
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The team member Laura in the Ruston Arby's Restaurant is awesome. The food is always really good but it is the friendliness and genuine smile from this employee that makes me want to come again.

Date of experience: February 6, 2023
Georgia
1 review
1 helpful vote
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When we arrived no one acknowledged us. There were only 3 people working 1 at drive through and 2 on the line at the back. We ordered new rib sandwich. It was fair but too much garlic. The mint chocolate shake had no whipped cream and no chocolate! What a disappointment!

Date of experience: February 1, 2023
Australia
1 review
2 helpful votes
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Mayo tasted like cum
January 27, 2023

The mayo tasted like cum and the relish tasted like bull testicles that were blended up and your meat tasted like chicken

Date of experience: January 26, 2023
Tennessee
1 review
1 helpful vote
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Ribeye garlic sandwich
January 27, 2023

Looked forward to trying the new ribeye garlic sandwich based on the commercials and pictures. Got one today and it was so small and nothing like advertised. Well I'll know not to get it again.

Date of experience: January 26, 2023
Ohio
1 review
1 helpful vote
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BIG DISAPPOINTMENT
January 22, 2023

Hadn't been to Arby's for awhile in Lawrenceburg, In but a friend and I wanted a reuben sandwich and I remembered Arby's to have a great one. NOT NOW! Small bit of corned beef, sad, little kraft and sauce and lots of bread. Won't do again!

Date of experience: January 22, 2023
Texas
1 review
0 helpful votes
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The Spicy Roast Beef
January 14, 2023

Omg! I tried the spicy roast beef combo and it sure was spicy. It was so spicy it made my stomach turn. I had to leave early from work due to throwing up and having diarrhea. I recovered after being on bed rest and close to bathroom for 16 hours. I lost 7 lbs. No more of that spicy roastbeef!

Date of experience: January 14, 2023
Michigan
1 review
1 helpful vote
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Worse service I ever had
January 14, 2023

Cold sandwiches hardly no sauce cold greasey fries was not impressed at all will think twice before I go there again did not give me a recipe either

Date of experience: January 13, 2023
Alaska
1 review
0 helpful votes
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The service as of late has been horrible. Not to mention the wait time and the aus jus is always missing from my order.

Date of experience: January 6, 2023
Georgia
1 review
0 helpful votes
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Disappointing
January 2, 2023

I ordered two simple sandwiches and they messed it up so badly. I'm really upset. Don't go to the arbys on Henry street Muskegon. I was very clear on my order and they totally ignored me.

Date of experience: January 1, 2023
Colorado
1 review
1 helpful vote
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Made me fart SO MUCH AND SO BAD everyone abandoned me INCLUDING my husband right when we said our vows on our wedding... the whole church had to evacuate and my husband left me at the alter while I was sobbing because of the stench my fart liquids emitted as it was vaporizing onto the ceiling. Arby's RUINS RELATIONSHIPS and the fries I got weren't even CURLY!

Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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Tried the loaded Chicken Bacon Ranch Mac'N Cheese at the Flagstaff Arby's for lunch (12/30/22). Cannot recommend it, a cheddar cheese would have been better.

Date of experience: December 30, 2022
Illinois
1 review
0 helpful votes
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Please bring back the Market Fresh Turkey & Swiss sandwich. That's the only thing I enjoyed at Arby's & ever since you discontinued it, I haven't been back.

Date of experience: December 27, 2022
Ohio
1 review
3 helpful votes
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Avoid Arby's #1526, at 8031 Montgomery Road, Cincinnati, Ohio. Terrible customer service. I tried making a simple order at the drive-thru and was interrupted by the employee at least 4 times. I decided that drive-thru order taking wasn't the employee's strong suit, so i went inside. So, there were 8 employees in the restaurant, no customers, at 1815, Sunday, December 18,2022. One young lady was on her cell phone, near the front counter, yelling and screaming at someone on her cell phone. What the heck is going on here? I asked to speak to the manager, as it seemed this place was clearly out of control. Shaundra came up and identified herself as the manager. I asked her about the lady screaming into the cell phone and Shaundra said that was her manager. Oh My Goodness. Avoid this Arby's. Never again, for me. Terrible customer service

Date of experience: December 19, 2022
New York
1 review
0 helpful votes
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Arby's does spicy right
December 19, 2022

I absolutely love the Diablo dare I really want it to stay. Arby's knows how to do spicy the right way

Date of experience: December 17, 2022
Kentucky
1 review
0 helpful votes
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No care
December 16, 2022

Try their burger, so I do. Spend 22$ on a burger 3pc chicken strips 1 curly fry and a drink and the burger is so saturated with sauce you couldn't even eat it. It went in the trash. I'm glad people think u can just throw away money! Just disgusted with how people that work in fast food do not care! If they wouldn't eat it what makes them think u would?! Unbelievable!

Date of experience: December 16, 2022
Washington
1 review
2 helpful votes
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Hair in sandwich
December 16, 2022

On 12/14/2022, my wife and I stopped at the Silverdale, WA restaurant #6099. Long story short, order to go, took to local park to eat. All was good until I got down to the last few bites of my double roast beef sandwich. Found a light brown hair about 8 1/2" long in my sandwich. Didn't match my short grey hair or my wife's color. Kind of ruined the experience.

Date of experience: December 15, 2022
Virginia
1 review
1 helpful vote
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Never get what I order!
December 15, 2022

First of all they are always out of something. Today it was strawberry cream pie bites and ice. Yes believe it or not I said ICE. My tea was extremely warm. Their food taste good but I can't seem to to get everything I order and pay for, and fries are old and cold. I'm not exaggerating in the least. Very old and cold. I'm really tired of wasting my money. I want a full refund.

Date of experience: December 15, 2022
Texas
1 review
0 helpful votes
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Can't get an order right
December 15, 2022

The Arbys on Main in Norman Oklahoma can't get an order right. When I got thru and order a french dip sandwich I always request they toast the bun, which it says should be on menu, they don't. Just plain bread with dry meat on it to dip in the sacue. When I got thru and order their new Waynu Burger I request no sauce, as it tastes like McDonalds big mac sauce. Of course I get home and it has the crappy Big Mac sauce all over it. They just can't get a simple request correct at this location. Which I will no longer be going to.

Date of experience: December 15, 2022